Green tech & greener living

I have recently switched to OVO. I understand that I need to activate Charge Anytime using my online account.  The problem is I don’t seem to have this option. I have been to the ‘offers and upgrades’ page where it tells me about Charge Anytime, but I don’t seem to have any way to actually add it to my account.  Does anyone know what I need to do?  Many thanks

I had new smart meters fitted yesterday afternoon. Rather shocked to see my costs at over £5 for half a day by the time I went to bed!!! Most of it was Gas usage (>£3) and it wasn't even a cold day. According to my Nest thermostat, the boiler was only running approx 1.5 hours since the meter was fitted. How can 1.5 hrs heating equate to £3 usage ? Boiler (not combi) is rated 24 kW max and tariff shows 4p/kW (which is wrong - should be 2.68p). My basic maths suggests this should be 1.5 hrs * 24 kW * £ 0.04 = £ 1.44 + 27p standing charge. That assumes boiler runs at full tilt the whole time which is not correct as I hear it modulate down after a few minutes. This doesn't seem right to me. Even if/when the tariff is corrected it seems too high. How can I get the tariff set to the one I'm actually signed up to? How likely is it I've got a duff meter that is reading too high on gas?

New untethered Smart Ohme Epod released but not showing on oVo choice of smart chargers. Surely this is an oversight and it will be compatible as it looks like it should be. Any ideas ?

Hi I know I am not the brightest tool in the box!Ovo offer battery electric cars a home charging standard rate of £0.07p a unit. (no standing charge).I have a set of home Batteries charged by off peak electric at 13.59p a unit, and topped up during the day by 4kw solar panel's.The un used power held in the car batteries can be fed back into the house when needed.so the car battery is doing the same as my house batteries at a far lower rate (10p) than the off peat rate! the only difference is the car batteries are on wheels! can any one explain WHY? there should be so much price differance...I can understand if it was the other way round to cover charging point installation cost. 

Can anyone please tell me if there is an electricity supplier out there who can accept my Kia eNiro and ZAPPI wall charger for an EV tariff?  As soon as I find one I will be leaving (environmentally conscious) OVO.

When the smart meters were set to communicate with each other, the CU tripped.   The engineer could not solve the problem and simply left the installation without my knowing exactly what the problem was and how ( or who ) was going to solve it.    I am now in limbo !Any suggestions appreciated.

When using charge anytime. Which easier or more consistent? Connect to the car or connecting to the charger? 

Hi all,I’ve just moved to OVO, and added Charge Anytime so I can charge my new EV at a sensible price 😁I’ve had an Indra Smart Pro charger installed, specifically because it’s on the ‘approved’ list. When I set up Charge Anytime I initially picked my EV - a Cupra - because the Indra hadn’t been installed at that point. But once installed, I went back through the process of setting up Charge Anytime and picked the Indra instead.My first Smart Charge - last night - went well. I set a time for the car to be charged in the Indra App, and it duly did the business 😁. The Indra seems to ‘know’ about Charge Anytime, and also about the Cupra, so everything seems to be joined up. Charge Anytime seems to ‘know’ about the Cupra too, but does not mention the Indra.So finally to my question. What happens when I have a visitor?  Can just I plug in their EV instead, and assume the Indra Charger will smart charge it at Charge Anytime rates? 

Is 1 2021 Mini cooper level 3 electric compatible with charge anywhere?

I’m new to the ev market. I have a VW id5, I have tried speaking to customer services with very little success. Can anyone tell me what is the problem with adding the ‘Charge Anytime’ to my home tariff with this vehicle.??

I’m having a smart meter fitted soon, but both my gas and electric meters are outside our property - will this affect the installation of the smart meter?  Any advice is gratefully received.  Thank you  

I have noted from others that instructions are non existent especially for 80 years olds.I yesterday returned from a holiday to find my Kaluza app had disappeared from my iPad.It when I eventually found it refused to accept my password.I then tried to join the charge anytime and eventually today using the old password as a reset password joined up, I think. What I need to know is, when I have finished with the car each day, do I just plug it in to the charger (Indra) and it does it with me doing no more? I have filled in the times in the Kaluza page and it looks just like the Indra page.Is there anything else I have to do?  

I have made the switch to OVO and according to the website it says ovo has been supplying me since the 5th April, meter reading all provided so I have done everything my end. As we have EV cars I need to add charge anytime asap as they need charging but because the account hasn’t been setup I’m struggling.how long does it take before I can add charge anytime, this while process does not seem efficient.

Smart meter not working at all now, gas hasn't worked since leaving Coop ....only had a problem since changing supplier which wasn't my choice the Coop migrated all their customers to another supplier.Had an engineer booked for early this year but it was cancelled due to Covid-19 which I understood. Had no feedback from Ovo since. The Co-op had my meter installed and it worked perfectly until I changed supplier.I understand after hearing a call from an Ovo customer with the same problem who called a radio 5 programme after being told by the ombudsman there was nothing they could do because a third party was involved, namely the National Data Base. So not holding out much hope that my problem will be fixed either. So back to  sending manual energy readings. 

Hi everyone,Back to thinking again about how to manage our heat pump better and I don’t think this has been covered yet, so I am looking to start a conversation with you all.We got our second ASHP (after a Northern Gas special) in August 2021. We tend to go away twice each winter, one month at a time, so have now been away four times.We got no information on what to do to ‘shut down’ our house for holidays from either installer. When we had a combi gas boiler, we’d just set our Nest thermostats to 9C (so the house didn’t freeze) and then tell the house to heat up again about 24hrs before our return - the app is particularly useful here.We still have Nest and now an ASHP with a hot water tank and Eddi solar diverter. We were content to set our thermostats to 9C and tell Eddi not to heat our water with excess solar, but the ASHP still wanted to heat up the water tank all the time. Looking at the Operation Manual I was given for the Daikin Altherma control u

We have recently bought a VW-ID3 and are using a ‘Granny’ charger during Economy 7 night period. Would Charge Anytime work with this type of charger? Also - does anyone know when OVO will include VW’s in its list of eligible vehicles? 

Hello, I've recently had a new smart meters installed. The electric one is working fine, but the gas meter has failed to send a single smart reading. So far I've had to submit manual readings. Does anyone know how to re-sync the two meters so Gas readings are automatically sent to OVO? I've got some of the 2nd generation meters. I am talking to OVO about the issue but they are being very slow, and whenever I do get a response they keep referring me back to fixes for the older style smart meters.  

Hi, I added picture showing electric hob's specifications. Does anyone know how much electricity would cost if one of large heaters is working for 1 hour? What about small heater? Thank you for answer. Best Regards,Robertas 

I had an electricity meter installed in April for the good it’s done me..  Every month they ask me to submit manual readings because they can’t get smart reading. I don’t have a clue how to read it - the engineer didn’t show me. What is the point of a smart meter that doesn’t work and I can’t use. Ovo are awful.  Can’t wait to leave. However any advice on how to read meter greatly appreciated.  Thanks

Live in a block of flats with communal supply of electricity to garages. I was told by the property manager that it is impossible to separate the usage of electricity to individual garages. Am planning on getting an EV and wanted to have an EV charger installed where I park, but it seems installation is not possible due to communal use of electricity. Is there a workaround to have a separate meter for my bit of the garage?Thanking you in advance. 

Hi there,I am an OVO customer and got very excited when Charge Anytime was launched.However, I’ve just discovered my Polestar 2 isn’t compatible. Quite staggering.How is this possible when the Volvo XC40 and XC60 are?Am I missing something?Thanks. 

Good evening just been reading this forum as I thought I was going mad with my Porsche App , Kaluza web app and charge anytime app ….  I’ve had Indra and charged EV out multiple times to my home and there are some serious issues which should be addressed Firstly the charge anytime app is the dominant app if you have an Indra smart pro charger and are using the OVO anytime tariff.  the charge anytime app adds erroneous profiles and timers to the Porsche app ,a profile called ENODE and a timer which is usually a day to two ahead . The charged EV and Indra people I’ve had out watched this happen in real time.  The only solution for us was to ONLY use the charge anytime app to schedule the car charging setting it at 50% min and 85% - 100% max (annoying that the app only allows one schedule and not a 7 day version this really really would be helpful)  When plugging the car in you may still get a red charger error but as l

Since theres a few ways of creating electricity like necular and wind power, do you think in the future there be a new way to convert a different type of energy into electricity? Some sustainable like solar?  If so what do you think it will be??

I have the Charge Anytime app all set up and working with my Tesla.Everything is fine, if I just leave it to do it’s thing, but I have a problem when using the ‘Urgent Charge’ function. Basically it will just stop charging randomly.I hit the Urgent Charge button in the app and after waiting a bit the car sometimes starts charging without doing anything, and sometimes I have to go to the car app and hit the ‘Start Charge’ button. Either way it will stop charging sometimes after a few minutes, and I’ll have to do it all again. This means that any time I need to charge I basically have to keep checking the car app, which is useless.Anyone else have this problem, or a solution?I did wonder if it was anything to do with my partner also having the app. When I set it up on their phone I used their Tesla account credentials (for access to the car), so I wondered if the two might be competing in some way? Both apps will show the urgent charge status when it’s swit

My IHD display worked fine for 5 days after arrival. Now it just shows “waiting for current data” and nothing else.ive restarted it, reset it and moved it right next to box and still nothing.so annoying. Nothing on forum but loads on bulbs forum.does anybody know how to reconnect it to the actual meter. I’m sure there must be a menu on the meter but it’s locked by pin and no instructions on the web.IHD is a waste of time at present! and I’ve tried everything and still won’t work. It was fine 2 days ago and only installed a week ago