OVO account

Support for billing, payments and managing your OVO account online.

Understanding bills & payments

OVO Energy Live billing platform and monthly summaries - What do I need to know?

Direct Debits - What do I need to know?

How does OVO Energy calculate my Direct Debit?

Why does OVO energy review my Direct Debit amount?

Making a card payment on your online account or OVO app

App & online account

Having an issue logging into your OVO online account or OVO Energy app?

How to fix login issues or error messages with your online account

How to access your previous monthly statements on your online account or OVO app

How to view the details of your plan on the OVO app

How to submit a traditional meter reading on the OVO app

Moving home, joining or leaving

Switching to OVO? - Here's what to expect...

How long does it take to request a switch to a new energy supplier?

How to tell us you're moving out on your online account

Moving into a home that OVO supplies - A Guide

I’m moving house, why can’t I take my OVO account with me?