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Smart meters

All about smart meter installations and compatibility, plus how to get the most out of your smart meter and In-Home Display

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Tutorial

Smart Meters and In Home Displays

Tutorial

SMETS2 (S2) smart meters: what are they, what type do I have, what's go...

Tutorial

SMETS2 In Home Displays (IHD): which type do I have and how can I spot...

318 Topics

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Article SMETS1 Secure Liberty 100/110 smart meter guide for WAN, HAN, lights and buttons: DIY tutorial series

Updated on 08/09/21 by Jess_OVO SMETS1 Secure smart meters - your guide This guide is about S1 Secure Liberty 100/110 smart meters. If you have an Aclara S1 smart meter, check our guide here. For information about how S2 meters communicate, please see this guide What do the buttons on the keypad do...

Energy monitoring - going beyond smart meters...

I hereby start a new thread, with a link to Open Energy Monitor.I blame the interest shown by @Tim_OVO, @Transparent and perhaps others…

Switching from an Economy 10 Setup with 2 meters and supplies (MPANs) to a single five-port smart meter

Hi, long time since I posted, but I am back!!I have moved to a new property which was wired for an old Economy 10 tariff. The property has underfloor electric heating (from the 60s), cheap to run!!! The current supplier Igloo, don’t offer Economy 10 or Economy 7, they charge me a single standing cha...

UK's first 3-phase SMETS2 smart meter installed - will OVO fit them for larger than "100A per phase” connections (CT-type meters), and “vector sum” compliant?

I notice that there has been news earlier this month of the first 3-phase SMETS2 meter install in the country by Smart Metering Services (SMS) on behalf of their client, Good Energy for a private domestic customer in Gloucestershire.https://www.smart-energy.com/industry-sectors/smart-meters/britain-...

Article Landis+Gyr E470 guide - How to tell which one you have and if it's S1 or S2

Updated on 15/05/21 Landis+Gyr E470 smart meters - your unofficial guide One of the great things with smart meters, is that there’s quite a good range of options out there for suppliers to pick from. I’m quite a fan of the Aclara SGM1300 and SGM1400 Series myself, as I think they’re really nice and...

S2 smart meters in the Northern Territory using the Arqiva network - why isn't the meter able to connect to the WAN?

It’s been a long story… Some while ago we were offered a SMETS1 smart meter, but we delayed until a SMETS2 was available. Then an engineer came to install a SMETS2 meter, and left saying something about no signal, leave it a while. The meter is in a lower ground floor area, with a mobile signal.Fina...

Can I revert from smart meters back to traditional meters if my landlord requests?

About a year ago I had Ovo update the gas and electricity meters from older traditional ones to new smart meters. However my landlord has indicated a preference for traditional meters for practical reasons, and wishes me to organise an engineer to revert the smart meters back to what they used to be...

I've got an enrolled Landis and Gyr (L&G) SMETS1 electricity meter and a non-communicating SMETS1 gas meter - how can I get both replaced for SMETS2 meters?

Hi all, I currently have a L&G S1 gas and electric installed at my property, the gas is definitely not communicating and I was told that for some reason OVO wasn't receiving the readings for the electric. Thats fine, they are of an older style smart meter so I can understand if a software upgra...

Who is responsible for taking my meter readings?

In preparation for switching to a different energy provider soon, I was reading Ovo's new terms and conditions and it appears they are transferring responsibility for meter readings to the user. If your smart meter fails to send readings (mine are not) they can ask you to take readings and, if you d...

Why was my faulty meter replaced with an new Aclara meter which isn't smart? I was told it would be

The clock on my very old economy 7 meter stopped working. I informed Ovo and they arranged for a new meter - I was told it would be smart. When the fitter left he told me it wasn’t smart. Waited nearly 3 months for it.He mentioned economy 7 as an issue - but other threads say they are available.C...

The electricity reading on my SMETS2 smart meter has reset itself to 0 and the IHD no longer displays electricity information - What is going on?

I’ve had my smart meter (SMETS2 Aclara) for about a year running pretty much flawlessly, however I have just discovered that last week my meter’s electricity reading has reset itself from 1306 (day reading) back to 0. It has also reset the night counter to 0 and the night reading has not increased s...

Gas supply into meter but house is off supply - question mark on display screen of my SMETS2 UniFlo Flonidan smart meter?

My boiler stopped working and the boiler engineer has just been and checked the boiler and the meter and says that there is gas supply into the meter but not out.OVO is closed until Monday. Do I have other options to get it working again before then?

Can I install Dimplex Quantum RF storage heaters with a Liberty 110 smart meter?

Hello, I’m trying to install some new Dimplex Quantum RF storage heaters. I have a dual tariff supply - with an off peak and on peak tariff. I have a liberty 110 smart meter. I have been advised by Dimplex that there are two ways in that they can be installed: Whole home switchover (this is the t...

In Home Display (IHD) not working since SMETS1 smart meters enrolled onto DCC - when is industry fix coming?

My S1 meter has been enrolled onto the S2 database. This meant my In Home Display stopped working. I have been told that this is an industry issue. When do we think this might be fixed and what do I need to do?

Article SMETS1 Pipit In Home Display (IHD) - DIY tutorial series

Updated on 04/05/21 by Jess_OVO Your guide to the SMETS1 Pipit In Home Display (IHD) User guides for membersA PDF of the Pipit IHD user guide can be found here.How to identify a Pipit IHDThe Pipit IHD is a black and white device with 'SECURE' written underneath the screen. The display is also black...

Article SMETS1 DCC Communication Update FAQ - DIY tutorial series

Updated on 05/05/21 by Jess_OVO Getting your S1 smart meter onto DCC - your guide When you switch suppliers with SMETS1 meters, we can't always communicate with your meters. Take a look at SMEST1 meters we can communicate with for more information. What is this update?It's a nationwide update to SME...

Article What happens if you take your Chameleon IHD6 apart?

(and why you should not do this yourself) If you have smart meters at home, there's a good chance that you have a device called an In-Home Display (IHD). This is the small electronic device with a touch-screen which connects to your smart meters and shows your electricity and gas consumption. My OVO...

Why is the tariff rate on my smart meter and Chameleon In Home Display (IHD) wrong?

The standing charge and kWh rate on my Chameleon IHD are higher than my account tariffs . My Account tariffs are correct, any way to correct the IHD display? Thanks.

IHD showing 60p of usage first thing in the morning - what is this?

My smart meter tells me that I have used 55/60 pence of electricity/gas when I get up before I use anything. Is this the daily standing charge?

Why is my smart meter In home display (IHD) exceeding my daily budget? - My electricity usage seems high

Hi all,I’ve just had a smart metre installed and the daily budget for both gas and electric is set to £1.95 and £1.60 respectively.I live in a small house and have a gas fired boiler and a few electrical appliances. Even when idle, the metre speedometer shows that I’m using medium electricity. This...

Article Are there any disadvantages to getting a smart meter?

Risks, dangers and downsides to smart meters? You might have noticed we’re big smart meter fans here on the OVO online community. We really believe in the potential of this new in-home tech to make managing your energy account easier and to revolutionise the way our energy grid works. Don’t just tak...

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Smart meters

Article SMETS1 Secure Liberty 100/110 smart meter guide for WAN, HAN, lights and buttons: DIY tutorial series

Article Landis+Gyr E470 guide - How to tell which one you have and if it's S1 or S2

Article Taking a manual reading from a Landis+Gyr E470 smart meter

Article SMETS1 Pipit In Home Display (IHD) - DIY tutorial series

Article SMETS1 DCC Communication Update FAQ - DIY tutorial series

Article What happens if you take your Chameleon IHD6 apart?

Article Are there any disadvantages to getting a smart meter?

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