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Topic groups
Members AreaCommunity Hub94 Plan Zero Community51 The Library (archive)1440
Smart Meters & ProductsSmart meters210 In Home Displays91 Electric Vehicles & EV Chargers175 Smart Home Products48
My AccountMy Online Account166 Charges, Payments & Refunds102 My Plan, Rewards, T&Cs58 Switching Suppliers76 Meters & On Site Work96

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Members Area

A space for you to share ideas, discuss zero carbon news and build connections

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Recently active

Will Ovo install a third meter on a 100amp supply cable when there are already two meters?

We have undertaken a loft renovation in a terraced maisonette property in London (W12)converting our 1st floor 3 bed flat into two flats- a 3 bed split level flat and a 1 bed 1st floor flat. There is a 100amp supply cable coming into the property that also serves the ground floor neighbour. Surprisi...

Meters & On Site Work

If I switch to OVO, can my Honeywell AS300P (SMETS1) smart meter be changed from single rate to Economy 7 tariff remotely?

I recently moved in to a property with a Honeywell AS300P (SMETS1) smart meter on a standard single rate tariff. I would like to switch to a dual-rate Economy 7 tariff but I’m finding it very difficult to find information about exactly how to do that. Some suppliers simply don’t offer it. Some supp...

Smart meters

content_type.label.conversation My smart meter fitting experience resulted in gas supply being capped as the engineer thought they identified a spillage with my gas fire appliance...

Hi everyone,Thought I'd leave my tale of woe about my smart meter installation.New smart meters fitted Jan 19th(already had smart meters which were working!!)for whatever reason. Installer fitted both electric and gas meters and gave me the Ihd for them.He then tested gas meter told me I had a 2mbar...

Smart meters

content_type.label.conversation Gas appliance at risk notices issued incorrectly during Smart meter installation

I have posted elsewhere about the trials of my smart meter installation, but this is more serious than just a delay and has warranted a formal complaint to ovo today. I wanted to write about my experience here to let other customers know. When the engineer called to fit the smart meter (second attem...

Smart meters

content_type.label.conversation We're thinking about getting an EV - any advice on costs, chargers, tariffs, and whether to also get solar panels?

We are OVO customers, part way through a two-year fixed deal, and are now looking at the possibility of switching to an EV. The V2G plan reads like a good idea too. We’re looking at the possibility of solar panels on the south-facing garage roof, and charging equipment for a car, though we have not...

Electric Vehicles & EV Chargers

Article Community members - it's competition time!

Fancy winning one of five £250 vouchers to jazz up your home and garden? Then grab your camera and get weather watching! The best snaps of our fickle (yet powerful!) “Great British Weather” will win. For entry details and T&Cs, head to our blog For inspiration, here’s our new TV ad celebrating h...

Plan Zero Community

Article Will I be able to renew from my EV Everywhere plan to OVO Drive?

We’ve recently made a change to our EV offering. Introducing OVO Drive - a new plan exclusively for EV drivers. All EV Everywhere members will be offered the chance to renew on to this plan when their current plan ends. You’ll be able to see the great rates available when you log in to your online...

Electric Vehicles & EV Chargers

Questions to solve

If I switch to OVO, can my Honeywell AS300P (SMETS1) smart meter be changed from single rate to Economy 7 tariff remotely?

Smart meters

Why is my interest reward missing from my past 2 monthly summaries?

Last month I did not receive my 5% interest reward, I was assured it would be added to this month’s statement but not only has this not been done but this month’s is also missing. After also being incorrectly charged a £60 exit fee last month I am becoming increasing disillusioned with Ovo and the c...

Charges, Payments & Refunds

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