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chartman
Rank 3
March 10, 2022
Solved

How much historic usage data is stored and retained by smart meters?

I’m told that DCC doesn’t retain any historic smart meter data readings. However, I am informed that the smart meter itself does retain historic data but does anyone know how far back data is retained?
I was also sent this:-
There is also a third party platform called Energy IP and as long as the meter is communicating, they will hold all the historic data…. 
Anyone know anything about them? 
Reason for asking…. trying to get a grip on data loss/errors when an energy company goes bust and erroneous data gets picked up and acted upon by the new supplier, often with disastrous results! 

nealmurphy
nealmurphyBest Answer
Newcomer
March 10, 2022

Updated on 13/10/26 by Abby_OVO

 

Hi @chartman I'll take the easy part of the question. A smart meter can hold 13 months of data before it starts deleting the older readings.

 

 

You can also download meter usage data from within the app. It presents as kWh and in £, not as meter readings but you can download this data past 13 months prior. Check out the topic below to see how to download this data:

 

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2 replies

nealmurphy
Newcomer
nealmurphyBest Answer
Newcomer
March 10, 2022

Updated on 13/10/26 by Abby_OVO

 

Hi @chartman I'll take the easy part of the question. A smart meter can hold 13 months of data before it starts deleting the older readings.

 

 

You can also download meter usage data from within the app. It presents as kWh and in £, not as meter readings but you can download this data past 13 months prior. Check out the topic below to see how to download this data:

 

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    March 11, 2022

    I’m afraid I’ve never heard of this Energy IP company. If you want me to, I can do some research into it.

    I can verify neal’s answer is correct by the way. :)

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd