Green tech and greener living
All the tech that’s powering your shift to zero carbon
Does OVO supply a type of In Home Display unit for smart meters which also shows generation from solar panels? Where can I find user and installation instructions? I want to know if there is a meaningful comparison of electricity usage vs generation (including setting FiT rates), and I want to know how it connects e.g. to inverter’s wifi or current clamp onto solar wire.
Hi,It’s a trio touch button in-home display and it was fine for the first few months. I only have electricity and that’s what it displayed until a few days ago.Now it has a split screen showing gas and various gas options.Gas Usage is 0.0 of course, but I’d like to make the electric display full screen again. Unplugging it overnight didn’t help.I also tried deleting settings and then data.
Hi,our V2G system has been fully functioning for a year, so I thought it might be useful to share our experiences. We have quite a lot of green tech installed – first solar, then a Leaf (mainly to access the V2G trial), and this winter an ASHP. It seemed like the right thing to do for the environment, but I had nagging doubts that we might be shooting ourselves in the foot financially, in terms of running costs, maintenance & deterioration. But having gone through all our bills for the last 12 months, it is working out to be very cheap to run the house & car, when the V2G credit is included. Long may it continue!Leaf battery deterioration with V2GIt’s a 62 kWh Leaf bought 31 Jan 2020. So it’s about 2 years 2 months old. It has done 20500 miles. About half the mileage is tootling around town. The other half is tootling on motorways (I usually tuck in behind trucks or coaches to maximise range). We mostly charge at home with only an occasional fast charge on the motorway.Leaf Spy
i had an ovo engineer out wednesday to fit a new metre he told me to get a plumber out as he couldn't get the bolt off my plumber came today and has done it ready for the new metre but has broken the nipple in the metre so has told me i need an emergency ovo engineer out to check it and fit new metre but there's no one answering the phones how do i speak to someone to get them here for help please
I am a V2G exporter and I have just had a note from OVO explaining what happens when my electricity/gas contract comes to an end in 60 days time. The renewal offers are eye watering and the cost of electricity is actually higher than the export rate paid for V2G. This means that if I leave my Kaluza controlled charger connected, not only will my electricity price double and gas price triple… the standing charge is also going up too and every kWh that I export will loose me more money!Making a decision about the future is complicated for me as it involves a charger I do not know how to control, a third party company (Kaluzza) who have the ability to control it and the main part of OVO who do not seem to know anything about the V2G project, or reflect it in anything they do (other than the final bill each month) and the various Apps and algorithms which are going to try and control information to spin it to their liking and thus manage what I do…. Needless to say, i will not be playing t
We are still with SSE Energy for FIT payment. No word of a takeover or back payment. No money or statement since September 2021 despite submitting readings and a photo of the meter as there has been no two yearly inspection, which is not our fault, as the meter is in an accessible outbuilding. There is no phone number that gets through to anyone who deals with this. It is a disgrace and being ‘part of the OVO family’ has seemingly achieved zilch! In some ways this is theft of green energy isn’t it…taking it and not paying the producer!
Hi Community, Does anyone have a direct contact (email or telephone number) to a person who can actually do something about this issue. After spending about 5 hours collectively on hold I am sick and tired of getting through to the South African call centre who do what they can transfer me then the call drops…. This has happened 4 times so far!?!To any OVO represented reading this, me paying any money is dependant on a complete and total resolution of this issue that has been going on since the 3rd January 2022. Thank you in advance for any and all help given! Justin
Out of interest, has anyone here yet been migrated over to DCC yet with Secure Liberty Smart Meters?My old Pipit500 IHD has died after 7 years use and i’m told they are OOS and unlikely to come back in in stock, obviously i cant get a replacement SMETS2 IHD until its been upgraded, however every timeline thus far has slipped for migration. I ideally want to get an Glow IHD and CAD with MQTT turned on, but again cant actually monitor live usage at all until the DCC migration is completed.
How can I tell if my SMETS1 meter has been 'enrolled' and will communicate with other suppliers when I switch?
Hi there, having been surfing this forum I can see that Ovo/Secure have started migrating Secure Liberty 100 meters to the SMETS2/DCC system, but that it will take up to October 2021 to be completed. All sounds really odd when it’s an OTA upgrade by all accounts - just pump it out??Anyway, is there any way of finding out if my meters have been transferred to SMETS2/DCC, or is it luck of the draw when changing supplier and the new supplier either gets readings remotely or doesn’t?I think it’s time I looked around as my deal is coming to an end but meter reading is a royal pain so want to try and maintain my remote readings functionality but not be stuck with the list of suppliers that can read an OVO-installed SMETS1 Liberty 100. Wasn’t this meant to improve customer experience?Many thanks
Hi,Below a copy of my recent email to OVO, Octopus and Tesla UK.Email Subject Header: Will I just be whistling in the wind, whilst drowning and/or being electrocuted trying to plug my extension lead into an offshore turbine? Well, let's find out... Re: Octopus, OVO and Tesla UK domestic energy and including UK domestic SEG export and fixed price duel fuel import. I'm currently on a UK fixed domestic duel fuel contract with OVO until October 2022 but because of the likelihood of another crippling rise in grid supply energy costs I'm looking ahead. This not just for the best UK fixed grid duel fuel import cost but also the best UK SEG export tariff. I am currently under no export contract with my existing supplier OVO, or anyone else. I meet all UK SEG export requirements with a domestic total solar installed capacity of 2.64 kW. I'm disabled, 65 years old, effectively medically retired and subsist on a fixed income. Therefore, unfortunately I'm unable to afford battery storage for eff
How can I view my tariff details on my Landis and Gyr gas smart meter? - I think they might be wrong!
Hi All, Started with OVO over a year ago moving from e.on. So at the time of that move the tariffs sent to the meter by OVO were incorrect - VAT was added twice as I recall. I tried via customer support to get it fixed but to no avail. I KNOW it does not affect the billing but it does affect the IHD budget/usage display. In the end I forgot about it - it was roughly right.Moving to a new tariff in March (radically different) I hoped the update would fix everything :-) Well the electricity is now correct but Gas hasn’t changed from the incorrect ones of a year ago. I raised this with Customer Service and Joseph emailed me“I understand that your In-Home Display (IHD) is missing some data. We have now sent some information to your smart meters remotely which should reinforce the connection to your IHD.Please allow 24 hours from receiving this email and then turn your IHD off and on again and keep it as close to your electric meter as possible (as your electric meter acts as the commun
Updated on 15/02/22 by Jess_OVO How to read the many versions of an L + G electricity smart meter! Landis + Gyr don’t make things easy when it comes to working out whether your smart meter is SMETS1 or SMETS2. Thankfully our community volunteer has already written a great guide to help you work that one out: Need to take a reading from one of these meters to submit on your online account or OVO app (download for Android or iOS)? - We’ve got you covered! Have 2 square buttons, one directly above the other, like this?: This one’s known as Type 5424 If you’ve got a single rate meter, you may notice that you’re reading is already showing on the default meter screen. Need to see it back-lit? Just tap the ‘A’ button to scroll through the display options until you see ‘R01’ the reading will be shown in the bottom right of the LCD screen. If you’ve got a dual rate version of this meter press and hold down the ‘B’ button for roughly 5 - 10 seconds - then tap the ‘A’ button. This will toggle b
HiEventually getting round to installing solar panels (various delays from all sides) and we are being asked by installers: -“Is your three-phase smart meter (Aclara SGM1433-B) a ‘Vector Sum Supply Meter”?Does anyone know how we find this out as the Aclara documentation doesn’t seem to confirm one way or the other…Thanks
I am looking at the solar panel/battery combination, and wondered about using Economy 7 overnight to top up the batteries. What concerns me is that if the battery is filled 100% at night, there will be no space left to store any free power when the sun comes up. What I was hoping was that today’s systems would work out how much spare capacity to leave in the battery overnight to prevent that from happening. Obviously that calculation would vary by season.Has anyone any information about this please? I have yet to find anything online.
Updated on 15/02/22 by Jess_OVO Smart Metering Equipment Technical Specification (SMETS) 2 - Your Guide Thanks to @Transparent for this image What's so great about SMETS2 meters and why should you get one? This new smart technology is supported by all energy suppliers and allows you to switch without losing your smart functionality. These smart meters have highest standard of security for your data. The encryption technology was developed with help from GCHQ and follows strict new regulations and codes of practice, regulated by Ofgem. Much like SMETS1 meters, these SMETS2 meters will automatically submit your meter readings to us. This means you energy bills will always be based on your actual usage rather estimates. If you opt for a daily or half-hourly meter reading schedule, you’ll also see your energy balance updated daily by logging in to your online account or OVO app (download for Android or iOS). You’ll be able to see how much energy different appliances use by using the smar
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