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The risk of smart metering functionality interruption, owing to the sunsetting of the 2G/3G networks.

  • December 17, 2025
  • 1 reply
  • 84 views

By the end of 2033, 2G and 3G mobile networks are due to be switched off by telecommunications providers. As a result, smart meters that communicate via 2G and 3G mobile technology will require the installation of a new 4G compatible communications hub to allow them to continue to operate in smart mode. In most cases, smart meter consumers with these communications hubs will need to agree to a visit from an installer and be present at home at the time of installation. Therefore, consumer engagement will be an important part of ensuring the success of the exchange programme. 

1 reply

Peter E
Super User
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  • Super User
  • December 18, 2025

Although we are losing 3G round the country now Smart meters can fall back to 2G which is here until 2033. We have a little while to go before communication hubs need to be updated. Before that date a lot of the meters will have been exchanged anyway in the usual way. Mine was replaced 6 weeks ago. You get a message on your app or web page and you book a slot. Both my meters were replaced inside two hours.

 

https://www.ofcom.org.uk/phones-and-broadband/coverage-and-speeds/3g-switch-off

 


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