Green tech & greener living

Hi,We purchased our property with solar panels a couple of months ago. The previous owner provided two readings, solar panel tall and solar panel export (meter) readings. I’m not sure where he took those readings from, would it be from the smart meter where i would normally provide my electric meter readings from? Or would it be somewhere else? I also have the below device (see picture), but the reading only shows import and not export. I’ve also contacted OVO asking them to explain what readings i need to provide and by when something i am still waiting for a response onthanks in advance 

I'd like to see and analyse the information my smartmeter generates.For example I'd like to see a trend graph showing use and cost by day over a number of days. I'd also like to analyse my use of economy 7 off peak units. 

I have noticed since the price change that my smart meter has not updated to show the new tariff rates and standing charges.  Thought I was doing well yesterday until I checked the app to see it was actually double the price that my smart meter was showing me. Anyone know how to correct this so my smart meter is actually useful? 

Can I pair a Geo Tri 11 moniter on an Aclara SGM 1312 electric meter and Aclara Uniflo G4SZV gas meter ?I understand That the electric meter is a Smert1 model with a Aclara SGC1311 Smart Communications Hub installed. Currently paired to Chameleon    IHD2-TS/IT 2017 Main reason i wanted to upgrade the monitor is so that I can wifi it over to an app on my phone and I know the TRi 11 monitor works on the app...Any thoughts would be greatly appreciated...

I have a smets1 Pipit 500 in house display unit which does not appear to show meter readingsDoes it not have this facility? Later models appear to be able to show the meter readings.

Hi there. I have built a cover for my ASHP and wonder how many others have done the same. I am considering a redesign after some feedback from engineers who seen this on Facebook. Like making the spacing gaps bigger and possibly removing the hidden side panel.  

Dear Forum,Please does anyone know how to tell which rate is being used - so that I can see what times the Economy 7 changes to Day rate after the clock change  to BST please?Thank youSharon

had a smart meter installed recently on economy 7 tarrif with an in house display (camelion). the gas meter reading appears on the display but the electricity meter readings appear as 1 reading which seems to be the day and night rate added together. Have I got the unit set up wrong ? 

Why wont my Geo Trio II not connect with Aclara S1 meters - gets Error code S-21?

How long does it take for ovo to respond to emails on average?

I’m told that DCC doesn’t retain any historic smart meter data readings. However, I am informed that the smar meter itself does retain historic data but does anyone know how far back data is retained?I was also sent this:-There is also a third party platform called Energy IP and as long as the meter is communicating, they will hold all the historic data….Anyone know anything about them?Reason for asking…. trying to get a grip on data loss/errors when an energy company goes bust and erroneous data gets picked up and acted upon by the new supplier, often with disasterous results!

Installation has just (Friday 13/11/20) been completed on my roof in Stockport of 28 solar panels and a PV Grid Tie single phase inverter charging 4 x 3.5kWh Li-ion batteries via a 3kW AC Coupled inverter. The included phone app shows that I am now drawing very little grid power and the batteries are fully charging even on fairly dull days, and are still fairly “full’ next morning. However, my daily meter readings are little changed from pre-solar times which means that my electricity bills will not decrease. I am not particularly concerned with selling power back to the grid as I understand that this is poorly rewarded at this time, but I am worried that the electricity which the sun is now freely providing directly for my consumption will still be charged for as if it were coming from the grid. I was expecting my meter to more or less stand still, or even “run backwards” but that isn’t happening. Is there a way to fix this please?

Hi, I get delivery of an EV in March and got my EV charger installed (Easee One) last week. I’m like most members are on a Standard variable rate. I see that the OVO EV package requires a specific charger which I didn’t realise. The question is  can can I switch to an EV tariff using my Easee One and would it be cost efficient or should I stick to the standard variable? I do around 700-1000 miles a month, mostly local so will charge every so often but want to charge at the cheapest possible rate and don’t mind charging off-peak.

HiWe had our installation in July and haven’t paid much attention really, water’s hot, love the EcoDan, delighted with everything.And then...We’ve just had our first month’s electricity bill since having the heating on which has focused our minds. If I’m honest, we haven’t got our heads around this at all. Now we want to. We’re reading the manual and up and down to the loft, but have no idea what we’re doing.I’ve just taken readings and calculated our COP is 2.18. I have no idea what that means really other than, based on reading these threads, it’s not great.Our hot water, until a few minutes ago, was set to apparently heat up on demand, there were no timings set at all. We’ve set it to come on for a couple of hours in the night when we’re on economy 7. We had already set the temperature to 45 and the water is coming out of the taps at that temperature.Eco mode was not selected. We’ve selected it.So. For a Heat Pump numpty like me: a

Hello, my smart meter is playing up electric all works fine but gas shows not money valueit must be sending meter reading to my supplier as they are still billing me but the value i have used per day is always £0.00the only thing i can find is when i go into the gas account it says waiting for CIN but electric account shows CIN:0000- this has been like it for months nothing has changed regarding wi-fi or positioning and worked fine for ages before this any help appreciated 

Hey everyone,First thing to say, I'm not with OVO yet - as I was with Green and could only get a smart meter installed since Shell took over, and obviously can’t switch yet - but based on my googling for smart meter issues, this is the forum to come to - so I'm hoping you can help on a technical understanding level:I had a smart meter installed last Tuesday. From 11:30 that night, the DCC started receiving data correctly and everything seemed fine… until Saturday morning at 9:30, when the DCC stopped providing data (I’m using Hildebrand’s Glow API, and n3rgy’s access as DCC Other Users to validate all this)As a software developer, I've been working on a library to let other devs read smart data via n3rgy or glow, hence why I had access to data well before my provider even processed the smart meter.All the lights on my meter (SW, WAN and HAN) are flashing once every 5 seconds, which suggests everything is normal in that regard and the signal strength is re

I finished building my house this year and moved in back in June.  I’ve been using my air source heat pump for heating and water and not really thought anything about it until I noticed my electricity bills.  I’m spending about £13 a day on electricity and decided I need to learn how to most efficiently run my airsource and heating schedule.   There really isn’t much information online about this.  So I’m really hope someone here will be able to help me please.   Thank you My set up is as follows: Mitsubishi Electric Ecodan PUHZ-HW140VHA2 14kW air-source heat pumpMitsubishi Electric EHPT25X-UKHCW 250 litre water tankMitsubishi Electric FTC5 Ecodan Controlle

I have 30 or so zigbee home sensors/devices in my smart home network. I discovered when I added a new outdoor sensor and zigbee router near my smart meter that there is interference. Rather than change my home network to another 2.4 GHz channel I would like to switch off the HAN function of my meter entirely. I have a pipit display but do not use it.Is there a way to disable the zigbee HAN on the meter or remotely?

What improvements are people going to make to their insulation ? I have some areas of my loft that do not have 270 mm so that’s an obvious place to start, but should I go higher than 270 mm ?My RetrofitWorks survey suggested finding out if the cavity wall insulation done some years ago was patchy or had slumped, is anyone else going down that route ?How about an extra internal wall insulation. Then there’s draught proofing… blocking the unused fireplace, the list is long...

Hi, I had a Aclara Smets2 fitted in February 2021 and the OVO engineer informed me after fitting that there was no communication to the meter and it would therefore need an aerial before the smart function would work. Despite numerous attempts to get the communication aerial installed I continue to be told there are no engineers available to assist. Can I purchase an aerial and install this myself? Within the next 4-6 weeks I am having solar pv installed and need smart meter functionality. 

I had a smart meters fitted for electric and gas in August this year, since being fitted the gas meter had never given a reading( the electric has). I’ve had countless phone calls with customer support at OVO  with them trying updates remotely that didn’t work and then was told that an engineer would contact me to sort this out, but they was no way of saying when, I would just have to wait.when I made a complaint about this I was told that there was nothing else that could be done and that they couldn’t leave a complaint open so I must agree to what was happening.  I moved to ovo to be more environmentally friendly and thought by having smart meters I would not have to worry about readings! I have to say its been there worst experience I’ve ever had with an energy supplier and would strongly advise anyone else not to bother.

I have a Tado system, had it before joining OVO, installed it all myself with the wireless extension kit as our combi boiler is in the loft and TRVs on all Rads.Best solution I could find as the system supports the OpenTherm bus standard (amongst others) for those boilers that can use it.I saw that there is meant to be a way of linking your Tado account to your OVO account. I had a Smart Meter installed a couple of months back and was hoping that this would trigger the ability to link, but still nothing.I have called customer services, but they aren't sure. I have sent an email over 10 days ago, but only had the auto response saying please allow 5 days for a response. The help topic mentions a Smart Devices option in the Menu, but it isn't there for me.Does anyone know how this is meant to be achieved?Are you meant to have purchased the system through OVO to get something to kick in? Thanks for any advice.David

My storage heaters currently come on 1030pm-1230am and then go off for two hours before again coming on 2:30am-7:30am. My e7 night rate MPAN 16 appears to run between 12am- 7am so I’m wondering is it possible to sync the storage heaters to the night rate?

@Tim_OVO  could you please help out by putting this question in the best forum and maybe tagging a few helpful people?I am getting solar panels installed soon. My understanding is to put excess electricity into the grid and get paid a bit for it, I need a smart meter. I requested one from my electricity supplier (so sorry, not OVO, I need to switch!) and was told:We’re sorry to say we can’t install smart meters for you at present.There isn’t strong enough smart meter network coverage at your property. That means a smart meter wouldn’t be able to send or receive information.Does this mean there is no way to get paid under SEG scheme for this? A bit of googling suggest the meter connects via a mobile signal? I don’t understand why this wouldn’t work. Any help understanding this from this awesome community gratefully received James  

We have a three phase supply with an Aclara SGM1433-B smart meter We are looking at Solar PV with a storage battery and have had a number of companies provide initial information and quotations.One thing nobody seems to agree on is if we should have a single phase or three phase inverter.  We have been asked if our meter supports phase vectoring but cannot work this out…Has anyone else come across this type of question or considered this position?Thanks in anticipation