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Tim_OVO
OVO Staff
Tim_OVO
OVO Forum Legend
September 16, 2020
PinnedTutorial

Smart Meters and In Home Displays - Topic Hub

  • September 16, 2020
  • 18 replies
  • 9903 views
Smart Meters and In Home Displays - Topic Hub

Updated on 24/06/26 by Chris_OVO

 

Smart meters and In-Home Displays (IHDs) - Your topic hub

 

See this list of topics and guides, all to do with smart meters and In Home Displays. Click on the link to open the one you need!

 

 

Smart meter topic guides

 

SMETS1 Secure Liberty 100/110 smart meter guide - here

 

SMETS1 Secure Smart Meter Health Check guide - here

 

SMETS1 Aclara smart meter guide - here

 

SMETS2 Aclara smart meter guide - here

 

SMETS2 Smart Meter Health Check guide - here

 

SMETS2 smart meter installation guide - here

 

Remote update of SMETS1 meters guide - here

 

SMETS2 5th port guide - here 

 

Landis+Gyr E470 SMETS 1 or SMETS 2 guide - here

 

How to read a Landis+Gyr E470 smart meter - here

 

How to tell if your Aclara smart meter is S1 or S2 - here

 

How to book a Smart Meter appointment on your online account - here

 

Identifying Smart Meter issues on your online account - here 

 

Are there any disadvantages to getting a Smart Meter - here

 

 

In Home Display (IHD) topic guides

 

Troubleshooting issues with your OVO IHD - here

 

SMETS1 Pipit In Home Display (IHD) guide - here

 

SMETS1 Chameleon In Home Display (IHD) guide - here

 

SMETS2 In Home Display (IHD) guide - here

 

OVO customer but not got a smart meter yet? - Book today!

Interested but not yet an OVO customer? - Check out our plans!

 

    18 replies

    Tim_OVO
    OVO Staff
    Tim_OVOAuthor
    OVO Forum Legend
    September 27, 2020

    Heads up we’ve just added OVO’s National update of SMETS1 meters guide above, see it here

     

    Any other helpful topics that are missing? Let us know!

    Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
    M
    Newcomer
    Mikhard123456789
    Newcomer
    November 4, 2020

    I've just switched to direct debit when will this start please, *edited my moderator* 

      Tim_OVO
      OVO Staff
      Tim_OVOAuthor
      OVO Forum Legend
      November 5, 2020

      Hi @Mikhard123456789 and thanks for posting - are you happy if I edit your username to remove that OVO ID? I’ve also edited your comment to avoid account info being public. 

       

      You should be able to see the Direct Debit date on the (top right of your) homepage of your online account as shown in this picture:

       

       

      Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      January 19, 2021

      Just in case Tim forgets, a new SMETS1 Aclara guide is now live:

       

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
        A
        Newcomer
        ashishkumarji
        Newcomer
        April 25, 2021

        this is really good thank you for sharing with us

          Blastoise186
          Super User
          Blastoise186Super User
          Super User
          June 19, 2021

          There’s actually a few more to add too. Not all of them are ready yet, but here’s two more to join the list.

           

          Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
            Redheadgolfer
            Newcomer
            Redheadgolfer
            Newcomer
            August 8, 2024

            In-house display is reading the electricity smart meter, but not the gas smart meter. Anyone had the same issue ?

            Blastoise186
            Super User
            Blastoise186Super User
            Super User
            August 8, 2024

            Hi @Redheadgolfer ,

            Please show us photos of what you’re seeing - this helps with diagnostics.

            Thanks!

            Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
            Redheadgolfer
            Newcomer
            Redheadgolfer
            Newcomer
            August 8, 2024

            It’s just an incorrect reading, so digits do not match the smart meter reading. There’s no error message

             

            BPLightlog
            Super User
            BPLightlogSuper User
            Super User
            August 8, 2024

            It’s just an incorrect reading, so digits do not match the smart meter reading. There’s no error message

             

            So the reading you can see is incorrect not just gas being missing? The IHD doesn’t normally show the meter reading in the main display and gas can drop off for several reasons  

            A photo does help

            Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
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