All about your OVO account. You’ll find questions and answers about your energy use, charges, payments, refunds – the usual energy supplier stuff, in one place
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I've just submitted my first readings. The options were Single rate meter or Economy 7. Well it's not single rate so I selected Economy 7 and submitted the Day and Night readings. But my previous statements don't mention Economy 7 only Day and Night rates. We have no storage heaters, we have a new a...
Hi I applied for the warm scheme and got accepted they sent me a mail but I have not got any payment on my meter I have called ovo twice regarding this matter and was told someone would call let me know when it was goin too b paid but heard nothing pls can someone check this ?? Thx
We are going to be rewiring our house from top to bottom with a sparkly new consumer unit too. Should I give you a final meter reading before removing the current consumer unit? Should I also give you details of the new unit once its installed? (re wiring, seriously autocorrect!!)
Energy is a complicated business (but that’s a different story!), and the price you pay is based on a lot of factors. We’ve outlined this in a great OVO Answers page which you can find here.The biggest factor is the wholesale cost of your electricity and gas, and we base our pricing on any changes t...
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