I received three government vouchers for the £400 Energy Support Scheme as follows:. loaded £75 on 29/12/200, £58 on 29/12/2022 and £67 on 14/01/2023.
I have called SSE/Ovo (I was transferred to Ovo, I didn’t ask for it) several times and they are always giving me the run around.
Today, after they dropped the call on me four times, they finally inform me that they can’t do anything about it as the scheme had expired and that I should channel all my inquiries to a government department they have refused to name.
I need advice on how to proceed.