Green tech & greener living

Hi, got rts meter replaced by smart meter yesterday and process went smoothly. I think it is connected through mobile phone signal?When I phoned to arrange the appointment I was asked to choose which tariff I wanted to go on and chose Econ 9.  I was told everything would go on off peak rates at the econ 9 times. However the engineer explained I will still be on the same (expensive) tariff I’ve been on because the off peak will only applh to the storage heaters.I knew that the set up here was that only the storage heaters worked on off peak and the immersion heater or anything else did not.  I just assumed that when the smart meter was connected that would chanage.  The engineer said I would need to get an electrician to connect up the different boxes, he was sorry that he wasnt allowed to do that.  I’m a bit miffed that I got excited about immersion, cooker, shower etc were going to be available on off peak and now they won’t.  I’m in a private let and wi

I’m having issues with my electricity costing much much more (more than double) since switching from RTS complex (3phase) meter, thtc control set up to a five port smart meter (economy 10) Folk on other forums are mentioning that a seven port meter is what is needed for this set up to maintain full functionality. But OVO don’t seem to offer a seven port meter? Or do they and I’ve just not figured it out yet? 

Why has my smart meter stopped sending information to Ovo, it has now been a week ?what should I do?

Does anyone have any info on Charge Anytime points that launches on Monday? When I joined up I remember something about getting points for keeping you car plugged in for longer. Is this correct and what are the “Points” used for. ThanksBruce

I just wanted to post to help people work out how to charge with solar or not.  If you want to charge with solar just put a really long schedule to finish time and the ovo charge anytime app selects super eco where just solar is used.  Although I am not sure I would recommend this as there is an opportunity cost, I am being paid via my feed in tariff about 25p per kWh and as such it makes and as ovo charge 7p, it is actually going to cost you money to use the solar at that Ovo rate.  In this case I would charge overnight to ensure the solar is not used at all and you are only paying 7p per kWh to charge your vehicle. I hope this helps.  

  Hi can anyone identify what kind of meter is this? Ovo on the phone is insisting that it's a RTS meter... But they don't seem to know any details... They seem to want to change every meter to a smart meter.   I asked my landlord earlier in the year and they think this is not a RTS meter and thus should not be affected. It would be much appreciated if someone who actually recognizes this thing can give me some clarity.

I'm currently waiting for my Cupra Born to be delivered which should be within the next 2 monthsI've got a Hypervolt home 3 Pro charger installed and was wondering if I can sign up for charge anytime now or do I have to wait until my vehicle has arrived?I don't want to miss out on charge anytime incase they stop sign ups before my vehicle arrives.Thanks 

I have moved to ovo from early May after moving into a new property and have been sending in regular meter readings for my gas because they are not automatically picked up, in the last 24 hours I have used no gas and my boiler is off but I have noticed the meter today has increased by 2 units, why is this if I haven't used any since previous meter reading was sent

Hi - I am thinking of switching to OvO to benefit from the charging of my Tesla, I just wanted to ask, does the OVO charge anytime need access to my Tesla account. If this is the case, then this is a big data flaw/privacy concern.   I ask this as I wonder how the app knows the car is being charged at a given time? Thank you.

I have an Aclara SGC 1311 and it has been beeping since credit ran out - credit was added within 5 minutes of running out but it has continued to beep the entire day. OVO say this is not an emergency and an engineer can only attend next week😩it is driving everyone crazy. Anyone know how to reset it? It only has an A and B button and I have tried pressing and holding them a million times😩any help much appreciated!!

Hi guys,I’m new to Ovo and have signed up and downloaded the Charge Anytime app.  I have a Porsche Taycan which is currently at 61 percent charged. I want to charge it to 80 percent but the Ovo app is saying the minimum charge level is 50 percent. Unless I do an urgent charge override is there no way of charging it up to 80 percent? Thanks in advance.   

Has the cutoff happened early?  Ever since yesterday my Ohme EPod refuses to smart charge. All I get it “unable to connect, offline”. It isn’t, green icon showing and when I kill the power at the trip the app knows instantly. So it’s obvious that it’s online.  All I can get is Max Charge now.   Rebooted it countless times.  Anytime still shows in Tariff.  Any ideas??  Thanks. 

We’ve had three meter change appointments, for two flats, with four needing upgrading in Oxford. All have a second night heating circuit switched from RTS. I’d love some help !. One OVO meter was changed successfully in a basement flat, (thanks OVO). For one flat above this, which should therefore have better radio reception, two installers have come, said a smart meter wont work, and haven’t brought an option. Appointments are taking a month at a time.So my first question is: if they install the ‘Legacy Meter’ offered, can it definately switch the second circuit night rate power on/off overnight with no radio ?. Cant find this info on the forum anywhere.Meanwhile, the fourth flat uses Octopus, who have just not replied to 2 requests, and I’m not able to phone them as a landlord. While the third flat (basement) has 2 phases, so perhaps needs a different team of installers, equipped correctly ?…..any input very welcome, thanks !

I’m currently benefitting from Charge Anytime tarrifs on my Renault Zoe natively supported by the Renault-provided BP charger.I’m thinking of changing my car soon to one not listed as compatible by Ovo. Will I have to replace the charger with a ‘smart’ one, like the Ohme ePod, to continue using Charge Anytime?  

So I had the Kaifa smart meter with domestic economy tariff installed 3 weeks ago. Now my water immersiand storage heaters only switch on between 12:30 and 1:30 am resulting in no hot water or heating. Engineer requested Ecaul and Alcs configuration from the remote team but there has been no change. Why does my meter ping off at 1am and overnight heating appliances stop working? 

Updated on 04/11/25 by Ben_OVODoes anyone know how to get a 2020 Renault Zoe to talk to the charge anytime app. I've been happily using an Ohme epod via their app for 8 months but have now had to change to using the OVO app because OVO and Ohme have fallen out. My problem is that I cannot consistently get the OVO app and Renault to talk to each other. I plug the car in and it starts charging immediately and the OVO app says car not plugged in. I then go around the houses changing the Renault app to have a schedule, not have a schedule, have a schedule. I switch both apps off and sign back in a few more times then suddenly without explanation everything will work, the charging will stop, the OVO app will show a schedule and happy days. Bring back Ohme! Download the OVO Charge app from the

I have followed the instructions to remove the Ohme element of charging my car and doing this directly to my car (Mercedes Benz EQC). Everything went fine and now the Ovo Charge Anytime App shows teh charging and also reports savings.Part of the instructions was to go into Ovo Energy App and remove the exisitig Charge Anytime ‘benefit’. Since I moved over to the car direct charge this option has not returned. Is this correct? I am concerned that any credit will not be charged back to my account.Maybe if it is correct then the instructions to swap from Ohme could reflect this.

Help please !My current E10 meter is classified as requiring to be replaced. I have found no electricity supply company saying they are able to provide a new E10 meter, smart or otherwise, AND for me to keep my exisitng E10 hours.Reading various feedback that seem positive, when contacting the electricity company the say they will only supply an overnight cheap rate.Would appreciate  any guidance please. Many thanks

Hi there,  I have installed my first Easee One charger at my home this week, and successfully linked both my BMW i3 and i4 to the charge anytime app with Kaluza. For some reason my BMW i4 isn’t updating on the app and shows that it was last updated on Monday. I have charged the car a few times since then.The charge anytime app is also saying the car is currently charging, the car is not plugged in and the car is with me on my commute. I also cannot see the i4 in the savings tab. The i3 seems to be absolutely fine however, and I can also see it in the savings section of the app. Is there a reason why this isn’t updating, and have I still been using my charge anytime tariff to charge the car? 

Hoping someone can advise why I can’t get a smart meter installed.  Every time I check on the website I get this message:  This has been the case for about 6 months.  I speak to customer services on a regular basis, they’ve never been able to explain what the eligibility checks are, or which one(s) I’m failing.  They usually advise that there is an ‘issue’, but the exact issue changes each time I speak to them (lack of meters, poor signal, RTS priority customers, IT issue on their end, IT issue on my end etc etc).  I’m just outside Edinburgh, and most of my neighbours have smart meters installed and have no issues (none with OVO though) so I can’t understand the problem.This is my meter set-up:

Hi, I’ve just seen that OVO Charge Anytime is going to be incompatible with Ohme chargers through the Ohme app. (Annoying as most users have noted). Currently there are three of us using the Ohme app with one car (VW ID3). I’ve followed the instructions to move charging to the Charge Anytime app and this worked for me but my wife gets an error message when she tries this. Does anyone know if more than one user can use Charge Anytime with the same car?

I like the new EV Insights page. However, I think there’s an error in the CO2 estimate. It says last month my emissions were 1701.72kg less than a Ford Fiesta.First it’s an estimate, when I studied physics I was taught to think about what the uncertainty is. In this case it’s probably plus or minus 10 kg. Anything after the decimal point is meaningless.More importantly I think you’ve probably misplaced a decimal point and the estimate should be a tenth. So 170kg. I thought you’d like to take another look at this.

I have a Wallbox Pro charger which I use with Charge Anytime to charge my Porsche Taycan. Will this charger still be compatible with Charge Anytime after your updates in July?

I am about to buy a Kia EV6 and I believe it is not compatible with the ‘charge anytime’ offerings, however, if have one of the two OVO recommended charger installed as per the recommendation here https://www.ovoenergy.com/electric-cars/smart-charger? does this allow then Charge Anytime offering/saving to be used? Many thanks in advance.

Gone through the survey, agreement and deposit paid phase.And no follow up.Phone number given is out of service and the email address doesn’t respond!Does anyone have contact info that actually works?