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Ohme Pro, Charge Anytime, MG4 and making it all work

  • October 15, 2024
  • 13 replies
  • 389 views

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Hi,

my new OHME Pro which didn’t ever work is now replaced and working. I have questions 😂
 

however, I just tried to get charge anytime but it tells me my vehicle isn’t able to work with it MG4 so can’t register with charge anytime!  
 

Q1. Is this right? 

I just put my charger on my car and it’s all reacted but says it’s now scheduled. Given me a list from 18:00 on but my MG4 app is not showing it’s charging and I’m confused (easily done 😂)

Q2. Is there something else I need to do? 
 

Im

concerned I’ll get up in morning and it won’t have charged! 

Best answer by Emmanuelle_OVO

Updated on the 02/06/25 by Emmanuelle_OVO:
 

From 15 July Ohme chargers will no longer be compatible with Charge Anytime. We’ve recently updated the technology behind Charge Anytime. This is so we can keep making improvements and create new products that reward customers for driving EVs.

 

It's not been possible to integrate Ohme with this new technology. If you have an Ohme charger you’ll still be able to sign up to Charge Anytime by connecting with an eligible vehicle. We’re constantly looking to open up the eligibility to more EV models so if you don’t see your EV here, keep an eye on our page.

 

You can see all eligibility details in our Charge Anytime page here.

Hey @LukeTim 

 

From Thursday 22 May 2025 customers signing up to Charge Anytime will no longer be able to onboard with their Ohme charger. This doesn’t affect customers currently onboarded with Ohme and Charge anytime. If you have an Ohme charger and a compatible EV, you’ll be able to sign up to Charge Anytime via your vehicle instead.


To sign up to Charge Anytime you must be an OVO customer and have an eligible car or charger. We’re constantly looking to open up the eligibility to more EV models and chargers - so if you don’t see your tech here, keep an eye on our page. 

 

You can see all eligibility details in our Charge Anytime page here.

 

I can see Blastoise has already given a helpful response I just wanted to add the following topics which might be helpful:

 

 

Useful Links

For our compatible chargers, here's the link to find out more

For our list of compatible Charge Anytime EV’s, here’s the link to find them

Follow here for our frequently asked questions

 

How to get in contact with the Charge Anytime team

  • Charge Anytime - 0330 175 9678 (Option 1 new customers/option 2 existing customers) 

  • chargeanytime@ovo.com

13 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • October 15, 2024

Hi @radiorat ,

In this setup you should absolutely set up CA via the Charger. Have you tried that yet?

Once it’s set up, Charging will commence automatically once you hit the timeslot that CA has selected.


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  • Author
  • Carbon Cutter*****
  • October 15, 2024

I haven’t but OVO say in the blurb that I can’t have CA as my car isn’t compatible


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • October 15, 2024

If you still have an Ohme Pro, you can get Charge Anytime that way. Give 0330 175 9678 a buzz - the team will help you get set up again.


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  • Author
  • Carbon Cutter*****
  • October 15, 2024

Thank you


Chris_OVO
Community Manager
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  • Community Manager
  • October 16, 2024

Hey @radiorat,

 

I added a badge to your profile to show that you’re part of our EV community 🚗🎉

 

Were you able to give the team a call yet so they could help you get setup? 

 

This article may also be helpful for you:

 

Let us know if you need anything further.


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  • Author
  • Carbon Cutter*****
  • October 16, 2024

Not yet but hoping to do it tomorrow 😄


Chris_OVO
Community Manager
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  • Community Manager
  • October 17, 2024

Sounds great @radiorat keep us updated 😃


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  • Carbon Cutter*
  • October 18, 2024

I’m in a similar boat. Have an MG4, and getting an Ohme Pro installed soon. However, when I try to set up the Charge Anytime app the Ohme Pro is not shown as an option…

 


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • October 18, 2024

Hey @radiorat !

You don’t want the Charge Anytime app if you’re using Ohme!!! Use the Ohme app instead. :)


Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Plan Zero Hero
  • October 18, 2024

Same as above to you @LukeTim . :)


Emmanuelle_OVO
Community Manager
  • Community Manager
  • Answer
  • October 21, 2024

Updated on the 02/06/25 by Emmanuelle_OVO:
 

From 15 July Ohme chargers will no longer be compatible with Charge Anytime. We’ve recently updated the technology behind Charge Anytime. This is so we can keep making improvements and create new products that reward customers for driving EVs.

 

It's not been possible to integrate Ohme with this new technology. If you have an Ohme charger you’ll still be able to sign up to Charge Anytime by connecting with an eligible vehicle. We’re constantly looking to open up the eligibility to more EV models so if you don’t see your EV here, keep an eye on our page.

 

You can see all eligibility details in our Charge Anytime page here.

Hey @LukeTim 

 

From Thursday 22 May 2025 customers signing up to Charge Anytime will no longer be able to onboard with their Ohme charger. This doesn’t affect customers currently onboarded with Ohme and Charge anytime. If you have an Ohme charger and a compatible EV, you’ll be able to sign up to Charge Anytime via your vehicle instead.


To sign up to Charge Anytime you must be an OVO customer and have an eligible car or charger. We’re constantly looking to open up the eligibility to more EV models and chargers - so if you don’t see your tech here, keep an eye on our page. 

 

You can see all eligibility details in our Charge Anytime page here.

 

I can see Blastoise has already given a helpful response I just wanted to add the following topics which might be helpful:

 

 

Useful Links

For our compatible chargers, here's the link to find out more

For our list of compatible Charge Anytime EV’s, here’s the link to find them

Follow here for our frequently asked questions

 

How to get in contact with the Charge Anytime team

  • Charge Anytime - 0330 175 9678 (Option 1 new customers/option 2 existing customers) 

  • chargeanytime@ovo.com


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  • Author
  • Carbon Cutter*****
  • October 23, 2024

@Blastoise186 why would I not want the charge anytime? I’m paring 22p at moment in anytime it’s 7p? 


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • October 23, 2024

Ohme/Indra use a different integration method than other Chargers - the Charge Anytime stuff for Ohme devices is managed via the Ohme app rather than the CA app and for Indra, it’s via the Kaluza web app.

Everything since then uses the CA app, which kinda makes things more slick but the original integrations can’t be migrated now - it’s best to let those run as-is.