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Hi,

my new OHME Pro which didn’t ever work is now replaced and working. I have questions 😂
 

however, I just tried to get charge anytime but it tells me my vehicle isn’t able to work with it MG4 so can’t register with charge anytime!  
 

Q1. Is this right? 

I just put my charger on my car and it’s all reacted but says it’s now scheduled. Given me a list from 18:00 on but my MG4 app is not showing it’s charging and I’m confused (easily done 😂)

Q2. Is there something else I need to do? 
 

Im

concerned I’ll get up in morning and it won’t have charged! 

Hi @radiorat ,

In this setup you should absolutely set up CA via the Charger. Have you tried that yet?

Once it’s set up, Charging will commence automatically once you hit the timeslot that CA has selected.

I haven’t but OVO say in the blurb that I can’t have CA as my car isn’t compatible

If you still have an Ohme Pro, you can get Charge Anytime that way. Give 0330 175 9678 a buzz - the team will help you get set up again.

Thank you

Hey @radiorat,

 

I added a badge to your profile to show that you’re part of our EV community 🚗🎉

 

Were you able to give the team a call yet so they could help you get setup? 

 

This article may also be helpful for you:

 

Let us know if you need anything further.

Not yet but hoping to do it tomorrow 😄

Sounds great @radiorat keep us updated 😃

I’m in a similar boat. Have an MG4, and getting an Ohme Pro installed soon. However, when I try to set up the Charge Anytime app the Ohme Pro is not shown as an option…

 

Hey @radiorat !

You don’t want the Charge Anytime app if you’re using Ohme!!! Use the Ohme app instead. :)

Same as above to you @LukeTim . :)

Hey @LukeTim 

 

Welcome to the OVO Online Community,

 

I can see Blastoise has already given a helpful response I just wanted to add the following topics which might be helpful:

 

 

Useful Links

For our compatible chargers, here's the link to find out more

For our list of compatible Charge Anytime EV’s, here’s the link to find them

Follow here for our frequently asked questions

 

How to get in contact with the Charge Anytime team

  • Charge Anytime - 0330 175 9678 (Option 1 new customers/option 2 existing customers) 

  • chargeanytime@ovo.com

@Blastoise186 why would I not want the charge anytime? I’m paring 22p at moment in anytime it’s 7p? 

Ohme/Indra use a different integration method than other Chargers - the Charge Anytime stuff for Ohme devices is managed via the Ohme app rather than the CA app and for Indra, it’s via the Kaluza web app.

Everything since then uses the CA app, which kinda makes things more slick but the original integrations can’t be migrated now - it’s best to let those run as-is.

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