Electric vehicles

Can I get a smart meter for my 3 phase home supply and benefit from the overnight EV tariff.It seems like none of the electrical supply companies can offer me or even explain the benefits of having a smart meter connected to a domestic 3 phase supply.I have two electric vehicles so this would make sense. At the moment I have a standard Economy 7  meter connected to a 3 phase supply and I am charged on a split tariff where my overnight electricity is nowhere near 7p per kwh.  

The last step on the OVO charge anytime app tells me to enable the ‘find my car’ functionality for vehicle location. I have been searching for this in the car as far as I can see location is on but there isn’t anything specifically that says ‘find my car’. Can anyone help? 

I had an electrician round this afternoon to discuss fitting a EV charge point and he said that we need an upgraded fuse cut out, the house was built in the 1930s and it's probably the original fuse cut out (the fuse element is just a piece of copper wire!).I need this upgrading to something safer and with at least an 80A fuse.The electrician was also asking what earthing facility is at the property and how the earth is provided in the street.  There doesn’t seem to be a DB earth terminal.Who do I contact?  (I live in Staffordshire, distribution ID 14) Many thanksSteve  

Hi, I’ve just joined OVO and I’m unable to link my Volvo 2024 Recharge to OVO Charge Anytime. I’ve tried several times but the Volvo app just says sorry, your accounts can’t be paired at the moment. I have the Pod Point which isn’t recognised so the smart charging will be via the Volvo app. Any help would be greatly appreciated. Thanks, D

can you connect a 2nd charger to charge anytime and use them both at the same time?

I have had Charge Anytime for a few weeks now, and other than an issue with Ovo displaying incorrect monthly £/kWh totals, it has been working great, until now!Plugged in yesterday evening around 6pm, unplugged this morning to find it had not charged at all. Looking in the Ohme app it shows it was plugged in for the duration, but zero charging took place - which has caused a bit of an issue travelling today 😠The schedule on the Ohme is set to smart charge to 100% by 7am, and has worked perfectly until now. Why did it not charge? Did Kaluza determine that there was no ‘green’ time to do it, so just did nothing? This is very concerning and raises serious questions about the smart charging concept going forward.   

I turned on Urgent mode yesterday, just to test.I now cannot get the app to turn it off again. I have followed the FAQ guidance which says to unplug the charger for at least 30 minutes. It has been unplugged for a good deal longer, and still is not resetting. Why does the app not have a button to turn off Urgent mode? Please can you advise how I can get the app to switch back to the Schedule? UPDATE: Wouldn’t you know it, I just checked the app now and Urgent mode has turned off.HOWEVER: There really REALLY needs to be a button to turn it off. I realise this is probably a problem with Kaluza, but needs to happen. 

Hello,Just home with a newly purchased Hyundai IONIQ 5, have set up with the Ovo account etc but don’t seem to be able to find the Urgent charge button which would be handy should it be needed.Many thanks if anyone can help,Susie

Hi all.I have an Audi Q8 etron and an Ohme Smart Pro charger which is compatible with OVO Charge Anytime. Can anyone tell me how I charge a second EV? Can I just plug in the charger, or do I need to change the vehicle on the Ohme app every time?Thanks.

My home is in an area where smart meters do not communicate with the WAN. All the EV tariffs I can find state you must have a smart meter to be able to get the tariff. However, my husband read somewhere that it is possible to use an OVO compatible smart charger to access OVO Charge Anytime because the charger can send charging data directly to the owner's OVO online account. Can anyone confirm this is true? We really need to access an EV Tariff without having a working smart meter.

I am trying to set up charge anytime , I get to the end where you confirm and I receive an error message stating they couldn’t connect my ev charger, my charger is online any ideas where I’m going wrong ?

Hi, I’ve used charge anytime successfully on 3 vehicles. I am now struggling with a new Kona. It won’t charge the car to the settings I put in both apps. Not had this issue before, any ideas?

Just got a new Dacia Spring. We have a charger to be installed next week and it isn’t an Ovo one. At present, the Spring isn’t listed as a model that is compatible with Charge Anytime. Is there any indication of when (or if) it might be added to the list?

Plugged my Renault Zoe into my home charge point at lunchtime yesterday and left the app to do it’s thing. My app settings are Reached by: 09:00, Charge level: 100%.There were multiple charging ‘sessions’ but when the charge finished and I unplugged at 09:15 this morning both the car and the app reported the car’s battery level at only 96%.I’m sure I’ve used the app to charge to 100% previously. What’s going on and is this likely to happen again?

Does anyone know how to find out if OVO is receiving data from my car charger? There used to be a section on the app labelled “ take my ev for a spin” in there you could see what OVO had recorded to date but it has since disappeared. I have asked OVO directly but the person I spoke to did not know and I have also emailed the charge anytime team with the question but have yet to get a reply. I am particularly interested as ( as I have reported elsewhere on the forum) they have not had any data since the 2nd October due to a change of charger. I have reset this up but want to be sure it is working as it’s worth about £100 a month to me.

I have a BMW X1 PHEV and an Octopus/ EO charger.The car will charge fine using the in car schedule, but won't charge using the charge anytime app. It starts to charge, but stops and then fails to restart in the time period.Can you help me to resolve this as I am unable to use the low rate charging

Hi all, I’ve been looking at the possibility of getting an EV in the future but we have a few issues with how we will be able to charge it. Firstly our house is in a small close set back away from the road with no possibility to get power from the house to the car if it’s parked on the road unless I drape a 50m long cable across all my neighbours’ front gardens.Secondly we have a parking space and a garage which is part of a row of garages for the whole close, but this is again away from the house and there’s no way to get power from the house to the garage without going through other peoples’ homes!My question is would it even be possible to have an EV charger installed on my garage or anywhere I can use it? I’ve thought about maybe solar panels on the garage but with it being on a row would I be able to get permission, and would it even provide enough power for what I need? I’ve searched this issue all over the internet but haven’t found a

This is a question for some technical advice on V2G with the Nissan LEAF. I have been on the V2G scheme now for almost 5 years using firstly a 40kW Leaf and then 2, 62kW LEAFs including my present one. I have the original Indra charger and am exporting 450-500 kW per month to The Grid. I am looking at replacing my present LEAF for the new LEAF…however it’s not expected to be launched till late 2025 or early 2026. The present 62 kW LEAF is no longer in production for new orders. The new LEAF will also be equipped with an onboard inverter capable of V2G but is expected to be fitted with CCS connector (Not yet confirmed). The question is can my present charger be converted via a new CCS connector or adapter (I’ve seen someone in Holland who’s developed a ChaDeMo to CCS connector plug) to work with the new LEAF or will I have to get a completely new charger? I appreciate it’s one of those “Wait and see” questions but just floating the question now…

I thought it might be useful to report my experience with car charging, it’s a bit of a saga but might give others some things to be aware of.i bought a charger through OVO and it was installed by plugin. The charger was installed in my garage to avoid some security issues and avoiding plug in in the rain.cars charged O.K. But I noticed that the charger frequently went off line. This meant that about 25% of my charge sessions were not being reported to OVO which in turn meant I was losing about £20 a month in “rebate”.After months of challenging, and trying different things I found that if I left my garage door open, the charger stayed on line. Plug in then came to site and moved the charger to the outside wall. success, no more loss of data.i then realised that the charger never now went over 3.5 kW whereas previously it would go to 7.started a new moan with OVO, OHME and plug in. Checked the cars etc and tried them on other chargers, no problem.

I have a Tesla but no longer have the premium connectivity. I want to charge the Tesla up at the barn which will have no WiFi. Will the charge anytime work in this situation?

We have recently bought a Jaguar I-Pace, and we have been offered a free EV charger from them, but it is a podpoint. We are now in a quandary as to whether to have OVO fit their charger at cost, but allow OVO anytime, or have Jaguar fit a free one, but not compatible with a Podpoint. Is there any news that OVO may allow podpoint in the future?

I have a Charge Anytime account and my Hyundai is a registered car. My Indra Smart Pro will be installed next month by OVOs technician. How do I transition from my present arrangement in which charging is by reference to a supported vehicle to charging by reference to the Indra?Should I keep the account and delete the Registered Car (Hyundai) or delete the account and go through the process of opening a new account and linking to the device? Should I notify customer support in advance that I am about to make the transition so that I can benefit from Charge Anytime immediately after installation or allow some time for the changes to take effect?Finally, may I expect OVOs technician to deal with adjusting my account after installation to resolve these issues?  

Why is “night rate” electricity much cheaper to have if used with an electric vehicle tariff than a straightforward (Economy 7) storage heating tariff and why is the cheaper tariff only available if you own an EV?

Hi,  I have been very happily using  Charge Anytime with my Tesla for the past 2 years.  My son is now also planning to get a Tesla but under a lease scheme. I believe he would have his Tesla account linked by the Lease company as a driver of the vehicle. The limitation on adding a second Tesla to your Charge Anytime account is you have to use the same Tesla account. Can this be achieved if the Tesla account I’m currently using is identified as  a driver of the leased Tesla?  I think added drivers get access to most features so I’m hoping this would work. Can anyone confirm this?  Unfortunately I only have an older  Hypervolt V2 charger so that’s not yet compatible with Charge Anytime.  Many ThanksRob