Charge Anytime was working great with my BMW iX3 until a week ago, then the CA app stopped recognising when my car was connected. I removed the car from the app and when trying to re-add it, got the following, but there’s no way to accept the Ts & Cs. Help please?
Hi
You need to agree to the terms from within your BMW account - please go there and accept them by logging into it directly, then try setting up Charge Anytime again.
Still struggling after that? chargeanytime@ovoenergy.com has your back.
Hi @ShoumilS,
It looks like
If this still doesn’t work then send an email to chargeanytime@ovo.com and the team will look into this further with you.
Thanks both, eventually worked. There was a bit of a time lag between trying to add the car in the CA app and the BMW account recognising that I needed to accept Ts & Cs.
Thanks for checking back in and letting us know it’s now working
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