Skip to main content
Solved

Why does Solar PV make a difference for compatibility with Charge Anytime?


Walter Eagle
Carbon Cutter*
Forum|alt.badge.img+1

I’m a non-OVO user considering using the Charge Anytime tariff.

If I carry out the compatibility checks for my EV and charger for Charge Anytime it says I am OK - provided I lie about my solar panels and say I don’t have any.
If I click the radio button for ‘yes, I have solar panels’ (the truth) and re-submit, it tells me I’m NOT compatible for Charge Anytime.

What is the reason for this? I haven’t found anywhere that explains this restriction.

Thanks and regards 

Best answer by BPLightlog

Updated on 24/02/25 by Ben_OVO

Charge Anytime is now Solar compatible! You just need to have a compatible charger. The Solar / Charge Anytime compatible chargers are currently:

Indra

  • Smart PRO1 
  • Smart Charger V3

Andersen

  • Andersen A2 (2024)
  • Andersen A3 

Hypervolt

  • Hypervolt Home 3.0 
  • Hypervolt Home 3 Pro 

You can find a list of all compatible chargers and vehicles here and can choose a new charger through OVO here.

Hi @Walter Eagle , at present the main ‘system’ cannot distinguish if power is coming from the grid or solar PV which is why it tells you it’s not compatible. If you don’t tell the system about solar, you could end up paying for that as a source. 
You could use the Indra charger which has its own monitor for solar PV and is compatible with Charge Anytime

View original

BPLightlog
Plan Zero Hero
Forum|alt.badge.img+5
  • Plan Zero Hero
  • December 16, 2023

Updated on 24/02/25 by Ben_OVO

Charge Anytime is now Solar compatible! You just need to have a compatible charger. The Solar / Charge Anytime compatible chargers are currently:

Indra

  • Smart PRO1 
  • Smart Charger V3

Andersen

  • Andersen A2 (2024)
  • Andersen A3 

Hypervolt

  • Hypervolt Home 3.0 
  • Hypervolt Home 3 Pro 

You can find a list of all compatible chargers and vehicles here and can choose a new charger through OVO here.

Hi @Walter Eagle , at present the main ‘system’ cannot distinguish if power is coming from the grid or solar PV which is why it tells you it’s not compatible. If you don’t tell the system about solar, you could end up paying for that as a source. 
You could use the Indra charger which has its own monitor for solar PV and is compatible with Charge Anytime


Walter Eagle
Carbon Cutter*
Forum|alt.badge.img+1

Hi @BPLightlog - thank you for the very prompt response. Much appreciated.

 

Not having that charger model would appear to exclude my set-up from this tariff (or exclude this tariff from my list of energy suppliers.) Oh well.

 

I'd been a very happy OVO customer until I acquired an EV. At that stage they had no appropriate tariff at all with off-peak charging unless I got a second meter installed. So I moved supplier, but I do keep monitoring what's available. I'll stay where I am just now, but who knows what the future may bring.

 

Thanks again. 


BPLightlog
Plan Zero Hero
Forum|alt.badge.img+5
  • Plan Zero Hero
  • December 16, 2023

No problem. There’s a few of us pop in to see if we can help from time to time. 
Actually I recently moved as I wanted a tariff that I could shift my usage (solar and battery) out of peak and couldn’t get one with OVO


Walter Eagle
Carbon Cutter*
Forum|alt.badge.img+1

Ah, yes. I guess this forum is a wholly inappropriate venue to start discussing other, non-OVO, tariffs! 😉


BPLightlog
Plan Zero Hero
Forum|alt.badge.img+5
  • Plan Zero Hero
  • December 16, 2023
Walter Eagle wrote:

Ah, yes. I guess this forum is a wholly inappropriate venue to start discussing other, non-OVO, tariffs! 😉

Actually that’s ok. They like the feedback and this forum has become the ‘go-to’ place for everything energy related. From my perspective, no supplier is perfect. I’m just keen to pass on what I’ve learned to help people become smarter with their usage. 


Walter Eagle
Carbon Cutter*
Forum|alt.badge.img+1

… no supplier is perfect ...

 

No indeed. It all ends up as a compromise of 50 different priorities.

My previous 5+ year experience with OVO had genuinely been excellent. As close to perfect as I could imagine. There’s a saying that “the best service is no service” and that was true with OVO. I never had to use their customer service team. Everything I needed was either available online or built-in to their supply system. That is, until I got an EV about 18 months ago.

Unlike other suppliers there was no obvious OVO tariff I could transition to, offering offpeak charging, without getting a second meter installed for Economy 7. And yet OVO had organised the installation of an SMETS2 smart meter a couple of years previously. They could already see my usage every half-hour. Strange. Anyway …

I moved to Octopus, who did cater for both offpeak charging and subsequently the SEG payments on the PV installation I also acquired. They are rated very highly by Which? and others but I find elements of their system lacking. I have had to contact their customer service team several times, and I find them slow and unconvincing. I’ve bumped across 3 or 4 different tariffs with Octopus, experimenting to see which one suits my lifestyle best. Currently I’m in the early stages of using their Intelligent Octopus Go tariff where they determine the best (most economical) times for EV charging. In theory my EV+charger+IOG passed the initial test charge to prove their compatibility, but since then there have been a few instances of the vehicle suddenly starting charging at high peak times. I’m still waiting on Octopus’ customer service team to investigate and respond. 

Thank goodness the electrons all these suppliers provide are identical!! Imagine if there were a difference in the quality of the electricity as well. I’d give up at that point and go back to firewood!


  • Carbon Cutter*
  • July 4, 2024

I recently opted for an Ohme ePod charger and have solar panels but still waiting on my car to be delivered. As of yet this setup is not supported by charge anytime however my intention was to turn my solar panels off at the circuit breaker which I have in my garage before charging. 

I was also advised this may not be an issue since the smart meter is bidirectional?? My solar panels were installed by the house builder and is no more than a 1kw system. 


BPLightlog
Plan Zero Hero
Forum|alt.badge.img+5
  • Plan Zero Hero
  • July 4, 2024

The issue with CA is that the system cannot tell where the power comes from (unless you’re using the Indra charger) so whatever your solution, you might still get charged for power that you generate yourself


Emmanuelle_OVO
Community Manager
BPLightlog wrote:

The issue with CA is that the system cannot tell where the power comes from (unless you’re using the Indra charger) so whatever your solution, you might still get charged for power that you generate yourself

 

Some helpful advice here from @BPLightlog.

 

I wonder if any of our other community members have been faced with a similar scenario & can give best advice for next steps? I see @Walter Eagle has spoken of their experience, which seems mixed. 

 

If the relationship between Charge Anytime & Solar Panels changes we’ll update all relevant forum topics. 


  • Carbon Cutter*
  • July 4, 2024

I'm assuming I will charge the car mostly through the night when the solar input won't matter and in reality for it's worth the small amount I do produce surely won't compare to charging my car and saving with CA. Thanks


  • Carbon Cutter**
  • March 6, 2025

Here we are March 2025 and still no solution to the problem of solar panels certain ev's, ohme chargers and charge anytime.

I have been a satisfied customer of ovo for a few years and do not wish to move supplier, but am frustrated that this problem is not being resolved or a workaround fixed


Chris_OVO
Community Moderator
Forum|alt.badge.img
  • Community Moderator
  • March 6, 2025

Hey ​@philgb,

 

Do you currently have an Ohme charger? At the moment Ohme are the only chargers that doesn’t offer solar support and I haven’t heard of any plans that this will change in the near future. You can find more information on our eligibility page.

 

I’m sorry for any frustration this has caused you!


  • Carbon Cutter**
  • March 6, 2025

Hi Chris,

Let's say I had a peugeot E3008 being charged through an Ohme pod and on ovo charge anytime tarrif.

I have solar panels max 3kw in summer sun

The peugeot E3008 is scheduled to charge nighttime only between 10pm to 8am. The solar system is physically turned off.. Are you with me up to now?

When charging through the ohme is finished, the cable is disconnected and the solar system turned back on after 8am.

Q. Why is this workaround system not workable with charge anytime?


Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1

For Charge Anytime to work with Solar setups, the Charger - and by extension Charge Anytime - needs to know exactly where the power being used to charge the EV is coming from at all times, even when nothing is connected to the Charger.

Otherwise, it creates a risk of things like invalid credits being issued when they shouldn’t be.


Peter E
Plan Zero Hero
Forum|alt.badge.img+1
  • Plan Zero Hero
  • March 6, 2025

I believe the issue comes down to the work needed to be done by energy suppliers to make a different charger compatible. There simply aren't enough resorces to do this so suppliers choose to concentrate on a limited range which means that if you have an incompatible charger then it is unlikely to happen. Given that chargers are £1,000 a pop people who already have that model tend to gravitate to the suppliers who support it not the other way around. It's not that OVO don't want to support that charger it takes a lot of effort and cost to integrate it into Charge Anytime

 

On the other side of the coin if you had got OVO to install a charger you might find that you can't find another supplier to support it so you are effectively locked in with your supplier which, if that had been done deliberately, could be considered anti-competitive.

 

If you don't have solar then you would have more compatibility options by controlling the car. It's the decision to add solar to your setup that actually restricts your choice later on. It's a limitation of technology and lack of a business case that stops all setups being transportable to other suppliers and hence a better choice for the customer.

 

Peter


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings