Electric vehicles

Hi, I’ve used charge anytime successfully on 3 vehicles. I am now struggling with a new Kona. It won’t charge the car to the settings I put in both apps. Not had this issue before, any ideas?

Just got a new Dacia Spring. We have a charger to be installed next week and it isn’t an Ovo one. At present, the Spring isn’t listed as a model that is compatible with Charge Anytime. Is there any indication of when (or if) it might be added to the list?

Plugged my Renault Zoe into my home charge point at lunchtime yesterday and left the app to do it’s thing. My app settings are Reached by: 09:00, Charge level: 100%.There were multiple charging ‘sessions’ but when the charge finished and I unplugged at 09:15 this morning both the car and the app reported the car’s battery level at only 96%.I’m sure I’ve used the app to charge to 100% previously. What’s going on and is this likely to happen again?

Does anyone know how to find out if OVO is receiving data from my car charger? There used to be a section on the app labelled “ take my ev for a spin” in there you could see what OVO had recorded to date but it has since disappeared. I have asked OVO directly but the person I spoke to did not know and I have also emailed the charge anytime team with the question but have yet to get a reply. I am particularly interested as ( as I have reported elsewhere on the forum) they have not had any data since the 2nd October due to a change of charger. I have reset this up but want to be sure it is working as it’s worth about £100 a month to me.

I have a BMW X1 PHEV and an Octopus/ EO charger.The car will charge fine using the in car schedule, but won't charge using the charge anytime app. It starts to charge, but stops and then fails to restart in the time period.Can you help me to resolve this as I am unable to use the low rate charging

Hi all, I’ve been looking at the possibility of getting an EV in the future but we have a few issues with how we will be able to charge it. Firstly our house is in a small close set back away from the road with no possibility to get power from the house to the car if it’s parked on the road unless I drape a 50m long cable across all my neighbours’ front gardens.Secondly we have a parking space and a garage which is part of a row of garages for the whole close, but this is again away from the house and there’s no way to get power from the house to the garage without going through other peoples’ homes!My question is would it even be possible to have an EV charger installed on my garage or anywhere I can use it? I’ve thought about maybe solar panels on the garage but with it being on a row would I be able to get permission, and would it even provide enough power for what I need? I’ve searched this issue all over the internet but haven’t found a solution to this particular setup, so any th

This is a question for some technical advice on V2G with the Nissan LEAF. I have been on the V2G scheme now for almost 5 years using firstly a 40kW Leaf and then 2, 62kW LEAFs including my present one. I have the original Indra charger and am exporting 450-500 kW per month to The Grid. I am looking at replacing my present LEAF for the new LEAF…however it’s not expected to be launched till late 2025 or early 2026. The present 62 kW LEAF is no longer in production for new orders. The new LEAF will also be equipped with an onboard inverter capable of V2G but is expected to be fitted with CCS connector (Not yet confirmed). The question is can my present charger be converted via a new CCS connector or adapter (I’ve seen someone in Holland who’s developed a ChaDeMo to CCS connector plug) to work with the new LEAF or will I have to get a completely new charger? I appreciate it’s one of those “Wait and see” questions but just floating the question now…

I thought it might be useful to report my experience with car charging, it’s a bit of a saga but might give others some things to be aware of.i bought a charger through OVO and it was installed by plugin. The charger was installed in my garage to avoid some security issues and avoiding plug in in the rain.cars charged O.K. But I noticed that the charger frequently went off line. This meant that about 25% of my charge sessions were not being reported to OVO which in turn meant I was losing about £20 a month in “rebate”.After months of challenging, and trying different things I found that if I left my garage door open, the charger stayed on line. Plug in then came to site and moved the charger to the outside wall. success, no more loss of data.i then realised that the charger never now went over 3.5 kW whereas previously it would go to 7.started a new moan with OVO, OHME and plug in. Checked the cars etc and tried them on other chargers, no problem.This was July.on 2nd October, plug in a

I have a Tesla but no longer have the premium connectivity. I want to charge the Tesla up at the barn which will have no WiFi. Will the charge anytime work in this situation?

We have recently bought a Jaguar I-Pace, and we have been offered a free EV charger from them, but it is a podpoint. We are now in a quandary as to whether to have OVO fit their charger at cost, but allow OVO anytime, or have Jaguar fit a free one, but not compatible with a Podpoint. Is there any news that OVO may allow podpoint in the future?

I have a Charge Anytime account and my Hyundai is a registered car. My Indra Smart Pro will be installed next month by OVOs technician. How do I transition from my present arrangement in which charging is by reference to a supported vehicle to charging by reference to the Indra?Should I keep the account and delete the Registered Car (Hyundai) or delete the account and go through the process of opening a new account and linking to the device? Should I notify customer support in advance that I am about to make the transition so that I can benefit from Charge Anytime immediately after installation or allow some time for the changes to take effect?Finally, may I expect OVOs technician to deal with adjusting my account after installation to resolve these issues?  

Why is “night rate” electricity much cheaper to have if used with an electric vehicle tariff than a straightforward (Economy 7) storage heating tariff and why is the cheaper tariff only available if you own an EV?

Hi,  I have been very happily using  Charge Anytime with my Tesla for the past 2 years.  My son is now also planning to get a Tesla but under a lease scheme. I believe he would have his Tesla account linked by the Lease company as a driver of the vehicle. The limitation on adding a second Tesla to your Charge Anytime account is you have to use the same Tesla account. Can this be achieved if the Tesla account I’m currently using is identified as  a driver of the leased Tesla?  I think added drivers get access to most features so I’m hoping this would work. Can anyone confirm this?  Unfortunately I only have an older  Hypervolt V2 charger so that’s not yet compatible with Charge Anytime.  Many ThanksRob

Does anyone else have a Project EV charger and uneventfully using the Project EV app?For over a year that's what I did, got home plugged car in and the timer set in my car (Nissan Leaf e+) used the off peak electricity kindly provided to me by OVO.A few weeks back Project EV sent an email suggesting I migrate to Electric Miles, which I did. Setup wasn't straightforward,  but it was manageable, however  its reliability causes anxiety.Now when I plug in I don't know if I'll wake to a night without charge,  like this morning. I went to the Electric Miles app and it's asking me to add a charger (already done, more than once). To be fair, their Support does respond, but not always with a solution. Some replies have been to the effect of stating awareness of a problem and working on it.Is it just me?

I have my EV signed up to Ovo charge. I have the App, I have the card but how does on use it!I’ve had a very stressful day trying to use public charging and had to resort to first downloading those charger Apps but failing to get them to work and eventually just using my debit card with still some difficulty! In fact it was an octopus customer who rescued me by simply holding his octo card to the contactless and it going right through thank god. I’m now fully charged to journey home.  do I just hold it to the contact point? Like a debit card? I’m such a noob to this so clueless without instructions 

The Leaf isn’t on the list of vehicles that OVO says is compatible with their systems. Does anyone know why?  I’m asking as I have a smart meter, a smart charger (not one of the ones OVO recommends) and solar panels and was hoping to benefit from the V2G when is is fully up and running.. 

Hi Folks,I’ll begin by saying the setup for EV charging hurts my brain!I have a Cord One charger, which is meant to be Ovo compatible and I’ve been using their recommended app from Monta to manage smart charging.I’m on Ovo Charge Anytime and also have the CA app installed on my phone. I’m not sure if that’s needed or not though. It seems like that and the Monta app fight for the right to schedule my EV charge times.To confuse myself further, I’ve just enrolled in the Power Move Flex option where I’m supposed to have the car plugged in as close to 24/7 as is practical.My dilemma is, if I set my Monta app to smart charge then the Charge Anytime app doesn’t see the car as being plugged in, so does that mess with the Power Move Flex sessions? However, if I set the Monta app to ‘Charge Now’, then the car is being charged at any time, day or night, and I don’t know if I’m then paying peak rate for the electric.Should I even have both apps installed? If yes, which is in control? Otherwise, wh

Does anybody know if you can use charge anytime with a compatible vehicle using the standard 3 pin mains charger ?

Hi,I’m considering to start using OVO for public (AC) charging of my electric car.But: the public charging station closest to my house, so preferred station to use, is not showing on the map in the OVO app. No idea why, two other stations a little further away from the same operator (TotalEnergies / Greenflux) are shown. It’s definitely not a new station. And it works. It is visible in pretty much every other charging app I have.How can I get OVO to add this specific charging station to their map/database?Rough location: The Netherlands, Utrecht, De Meern.Thanks,Matthijs

 Kaluza access to your Tesla AccountShouldn't they only need access to: charging location, commands to schedule, start, and stop charging Rather than basically ownership of my car?Kaluza for some reason needs access:Vehicle InformationVehicle live data, location, eligible upgrades, nearby superchargers, ownership, and service scheduling dataVehicle CommandsCommands to access Sentry, *****add or remove driver, unlock, wake up, remote start, and schedule software updates****Vehicle Charging ManagementVehicle charging history, billed amount

i am about to take delivery of my first ev, had my charger recently installed and activated charge anytime on my accounti was just wondering if i have it plugged in and on a schedule to charge, what if i need to use my car before the scheduled charge has finished, do i just unplug or do i need to cancel through the app first? 

Please help from the hive mind!We had our Indra Smart Pro replaced under warranty last week - we also have solar panels and used the solar matching option successfully for 3 years - however we now no longer seem to be able to switch to non boost mode? Previously toggling between Boost and Eco allowed the 1.5kw cheaper rate but it toggles between “solar” at 7.4kw and Boost at 7.kw. Even when there is no sun? anyone had similar issues? Indra have been of little help.

I thought it would be helpful if I described my recent experience in trying to extend the subscriptions to Renault’s connected services.On it’s third birthday, all of my Renault Zoe’s connected services stopped working and so did Ovo’s Charge Anytime app. Charge Anytime’s reported mileage and battery status did not update further despite having driven and recharged several times.In the Renault app and website (https://my.renault.co.uk/contracts.html) those services were just shown as “Ended”. I gather each should have had an “Extend” button but this was absent.My dealership was unable to help and could only direct me to Renault Customer Services (034 433 50000). I called Renault and had to provide the car’s original registration (I have a “cherished” number plate) and Vehicle Identification Number. (VIN).In an email, Renault replied “Since the Easy Link website is not yet available, you will not be able to renew the services by yourself, therefore I am happy to  request a one year exte

Hello,We had a Hypervolt Home 3 Pro installed by Ovo yesterday and have been trying to connect it to Ovo Anytime via the app. However, we just keep getting an error message saying “You cannot currently enrol in the Ovo integration as we need to finish upgrading the firmware on your charger. Please ensure your car is not plugged in to the charger and try again in an hour”. Needless to say we have tried several times since the installation was completed yesterday afternoon, but are still getting the same message. I have tried deleting the Charge Anytime app and reinstalling it but still no joy.The troubleshooting test on the Hypervolt app says everything is fine. Have considered doing a factory reset or unadopting and readopting the charger, but the Hypervolt help pages say to only do these things if advised by their Customer Support team.We have previously used Charge Anytime D2V with my husband’s previous company car (Kia Niro) but both current cars aren’t compatible with Charge Anytim