Charge Anywhere card confusion?

8 replies
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I have my EV signed up to Ovo charge. I have the App, I have the card but how does on use it!I’ve had a very stressful day trying to use public charging and had to resort to first downloading those charger Apps but failing to get them to work and eventually just using my debit card with still some difficulty! In fact it was an octopus customer who rescued me by simply holding his octo card to the contactless and it going right through thank god. I’m now fully charged to journey home.

do I just hold it to the contact point? Like a debit card? I’m such a noob to this so clueless without instructions

Blastoise186Best Answer

Super User

Updated on 02/02/26 by Abby_OVO

Hi @radiorat ,

If you’re using the card, you should be able to just hold it against the contactless reader on the chargepoint to activate it. Please make sure to follow the instructions on the chargepoint though - as the exact steps can vary between them.

If you get stuck, the Charge Anywhere team can be reached via email at ovocharge@ovo.com and they’re amazing at helping out. Let them know and they’ll get you sorted!

For more on Charge Anywhere, check out the webpage here, or check out our handy topic below:

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!

Blastoise186

Best Answer

Super User

Updated on 02/02/26 by Abby_OVO

Hi @radiorat ,

If you’re using the card, you should be able to just hold it against the contactless reader on the chargepoint to activate it. Please make sure to follow the instructions on the chargepoint though - as the exact steps can vary between them.

If you get stuck, the Charge Anywhere team can be reached via email at ovocharge@ovo.com and they’re amazing at helping out. Let them know and they’ll get you sorted!

For more on Charge Anywhere, check out the webpage here, or check out our handy topic below:

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!