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I have my EV signed up to Ovo charge. I have the App, I have the card but how does on use it!I’ve had a very stressful day trying to use public charging and had to resort to first downloading those charger Apps but failing to get them to work and eventually just using my debit card with still some difficulty! In fact it was an octopus customer who rescued me by simply holding his octo card to the contactless and it going right through thank god. I’m now fully charged to journey home. 
 

do I just hold it to the contact point? Like a debit card? I’m such a noob to this so clueless without instructions 

Hi @radiorat ,

If you’re using the card, you should be able to just hold it against the contactless reader on the chargepoint to activate it. Please make sure to follow the instructions on the chargepoint though - as the exact steps can vary between them.

If you get stuck, the Charge Anywhere team can be reached via Live Chat at https://www.joinbonnet.com/ and they’re amazing at helping out. Let them know and they’ll get you sorted!

Thanks

Hi @radiorat,

 

It seems our forum volunteer has already given some good advice here. Hope it was helpful.

 

Please let us know if you have any further questions or issues.

Il know in few days once get to charge up publicly again

Was your issue resolved @radiorat?

Ive not had to try a public charge since, so dont know yet. 

I’m using my 3 pin at moment as no home charger until next week

Hi @radiorat,

 

No problem. If you’re able to let us know if this is resolved the next time you try, that’d be really helpful. 

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