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Paulh18765
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December 11, 2024
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Used charge anytime successfully on 3 vehicles. I am now struggling with a new Kona?

  • December 11, 2024
  • 13 replies
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Hi, I’ve used charge anytime successfully on 3 vehicles. I am now struggling with a new Kona. It won’t charge the car to the settings I put in both apps. Not had this issue before, any ideas?

Best answer by BobTom

Updated on 04/02/26 by Abby_OVO

 

Yes, I have a new Kona and I originally set up Charge Anytime to work by reference to the vehicle rather than a recommended charger. I had exactly the same issue with the charge intermittently ceasing. 
I consulted OVO and they told me that the Kona was subject to beta testing.

 

So I abandoned this method of charging and installed a recommended charger, an Indra, and it works perfectly now.

 

It looks like you are using a slow granny charger which will deliver a charge at the rate of 1.something a kWh. A dedicated charger such as an Ohm or an Indra should charge at the rate of 7.4 KWh in the early hours.

 

The above experience is what we’d recommend in place of a granny charger in order to achieve reliable charging. We’ve got a few topics on the Forum which may be helpful here:

 

13 replies

BPLightlog
Super User
BPLightlogSuper User
Super User
December 11, 2024

Which charger do you have ​@Paulh18765 ?

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
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Paulh18765Author
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December 11, 2024

It’s just a plug in cable type like this.

 

BPLightlog
Super User
BPLightlogSuper User
Super User
December 11, 2024

The Kona is only included on a trial basis currently 

You may have to agree to the trial to get this working 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
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Paulh18765Author
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December 11, 2024

Thanks, daft question, how do I agree, I’ve read the link, I can’t see anything.

BobTom
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BobTomSolved
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December 11, 2024

Updated on 04/02/26 by Abby_OVO

 

Yes, I have a new Kona and I originally set up Charge Anytime to work by reference to the vehicle rather than a recommended charger. I had exactly the same issue with the charge intermittently ceasing. 
I consulted OVO and they told me that the Kona was subject to beta testing.

 

So I abandoned this method of charging and installed a recommended charger, an Indra, and it works perfectly now.

 

It looks like you are using a slow granny charger which will deliver a charge at the rate of 1.something a kWh. A dedicated charger such as an Ohm or an Indra should charge at the rate of 7.4 KWh in the early hours.

 

The above experience is what we’d recommend in place of a granny charger in order to achieve reliable charging. We’ve got a few topics on the Forum which may be helpful here:

 

    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    December 11, 2024

    Thanks, daft question, how do I agree, I’ve read the link, I can’t see anything.

    I’m not sure .. I would think it’s part of the vehicle sign up but as I’ve not been through it I can’t confirm. 
    As has been mentioned above, your charger is not recommended but you might want to check in to the trial with the team chargeanytime@ovoenergy.com 

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
      BobTom
      Rank 4
      BobTom
      Rank 4
      December 11, 2024

      Thanks, daft question, how do I agree, I’ve read the link, I can’t see anything.

      I’m not sure .. I would think it’s part of the vehicle sign up but as I’ve not been through it I can’t confirm. 
      As has been mentioned above, your charger is not recommended but you might want to check in to the trial with the team chargeanytime@ovoenergy.com 

      You are correct - part of the sign up or t&cs

        Blastoise186
        Super User
        Blastoise186Super User
        Super User
        December 11, 2024

        By the way, I probably wouldn’t recommend that particular Granny Charger AT ALL for safety reasons. It seems to fall under the Cheap Chinese Junk category!

        I’d say it’s fit for the bin at best. E-Waste at worst...

        Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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        Paulh18765Author
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        December 11, 2024

        I’ve had it 3 year now, this is the first issue I’ve had, it’s charged 4 EVs with no problems, saved me an awful lot of money.

        Chris_OVO
        Community Manager
        Chris_OVO
        Community Manager
        December 12, 2024

        Hey ​@Paulh18765,

         

        Welcome to the community 🎉

         

        I can see some of our members have stopped by to offer advice so far. ​@BobTom is correct that Kia are currently in the Beta testing phase so expect some stability issues while things are tested. If you do find any bugs or issues you can report them to the Charge Anytime team at ovocharge@ovo.com. 

         

         

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