Does anyone know how to find out if OVO is receiving data from my car charger? There used to be a section on the app labelled “ take my ev for a spin” in there you could see what OVO had recorded to date but it has since disappeared. I have asked OVO directly but the person I spoke to did not know and I have also emailed the charge anytime team with the question but have yet to get a reply.
I am particularly interested as ( as I have reported elsewhere on the forum) they have not had any data since the 2nd October due to a change of charger. I have reset this up but want to be sure it is working as it’s worth about £100 a month to me.
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Hello
In the Ovo beyond app (the new one, not the original) touch the black circle in the top right corner.
Under products select EV charger.
Scroll down to the heading “Charge Anytime”
The £ value against “ Your charge anytime charging credit so far this month” should update half hourly while charging.
Excellent, thank you for that, would be good to have something similar for heat pump plus.
Hi, I have the Beyond app and under Products it just has "Available offers and upgrades" and "Our partners"?
Hello
You first have to add charge anytime to your account. This has changed since I first registered, perhaps
Hello
You first have to add charge anytime to your account. This has changed since I first registered, perhaps
AFAIK this is accurate. It’ll only show if Charge Anytime is active - there’s not really much benefit in showing it saying always zero for those who don’t use it.
Are you sure you’re using the MAIN OVO Energy app and not the old one called OVO Beyond? If you have both, you need to get rid of the OVO Beyond app and just use the main one - the one to keep is the one that tells you your account balance and lets you make payments!
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