All about smart meter installations and compatibility, plus how to get the most out of your smart meter and In-Home Display
- 376 Topic threads
- 7,590 Comments
I'm hoping iam not the only one but I've noticed on the usage now screen that my hourly rate and the wattage changes when I know for definite that nothing has been turned on or off, how can that be? It's the IHD6-CAD-PPMID type.
How can I tell if my SMETS1 meter has been 'enrolled' and will communicate with other suppliers when I switch?
Hi there, having been surfing this forum I can see that Ovo/Secure have started migrating Secure Liberty 100 meters to the SMETS2/DCC system, but that it will take up to October 2021 to be completed. All sounds really odd when it’s an OTA upgrade by all accounts - just pump it out??Anyway, is there any way of finding out if my meters have been transferred to SMETS2/DCC, or is it luck of the draw when changing supplier and the new supplier either gets readings remotely or doesn’t?I think it’s time I looked around as my deal is coming to an end but meter reading is a royal pain so want to try and maintain my remote readings functionality but not be stuck with the list of suppliers that can read an OVO-installed SMETS1 Liberty 100. Wasn’t this meant to improve customer experience?Many thanks
Himy smart meter was being installed Friday but the engineer failed it and said it has an asbestos backboard behind the meter.…I am not sure it is. I have a digital meter which would be fairly new? I’m not sure they would have fitted that meter to asbestos… any ideas?
How can I view my tariff details on my Landis and Gyr gas smart meter? - I think they might be wrong!
Hi All, Started with OVO over a year ago moving from e.on. So at the time of that move the tariffs sent to the meter by OVO were incorrect - VAT was added twice as I recall. I tried via customer support to get it fixed but to no avail. I KNOW it does not affect the billing but it does affect the IHD budget/usage display. In the end I forgot about it - it was roughly right.Moving to a new tariff in March (radically different) I hoped the update would fix everything :-) Well the electricity is now correct but Gas hasn’t changed from the incorrect ones of a year ago. I raised this with Customer Service and Joseph emailed me“I understand that your In-Home Display (IHD) is missing some data. We have now sent some information to your smart meters remotely which should reinforce the connection to your IHD.Please allow 24 hours from receiving this email and then turn your IHD off and on again and keep it as close to your electric meter as possible (as your electric meter acts as the commun
Updated on 15/02/22 by Jess_OVO How to read the many versions of an L + G electricity smart meter! Landis + Gyr don’t make things easy when it comes to working out whether your smart meter is SMETS1 or SMETS2. Thankfully our community volunteer has already written a great guide to help you work that one out: Need to take a reading from one of these meters to submit on your online account or OVO app (download for Android or iOS)? - We’ve got you covered! Have 2 square buttons, one directly above the other, like this?: This one’s known as Type 5424 If you’ve got a single rate meter, you may notice that you’re reading is already showing on the default meter screen. Need to see it back-lit? Just tap the ‘A’ button to scroll through the display options until you see ‘R01’ the reading will be shown in the bottom right of the LCD screen. If you’ve got a dual rate version of this meter press and hold down the ‘B’ button for roughly 5 - 10 seconds - then tap the ‘A’ button. This will toggle b
Updated on 15/02/22 by Jess_OVO Smart Metering Equipment Technical Specification (SMETS) 2 - Your Guide Thanks to @Transparent for this image What's so great about SMETS2 meters and why should you get one? This new smart technology is supported by all energy suppliers and allows you to switch without losing your smart functionality. These smart meters have highest standard of security for your data. The encryption technology was developed with help from GCHQ and follows strict new regulations and codes of practice, regulated by Ofgem. Much like SMETS1 meters, these SMETS2 meters will automatically submit your meter readings to us. This means you energy bills will always be based on your actual usage rather estimates. If you opt for a daily or half-hourly meter reading schedule, you’ll also see your energy balance updated daily by logging in to your online account or OVO app (download for Android or iOS). You’ll be able to see how much energy different appliances use by using the smar
Can I pair a Geo Tri 11 moniter on an Aclara SGM 1312 electric meter and Aclara Uniflo G4SZV gas meter ?I understand That the electric meter is a Smert1 model with a Aclara SGC1311 Smart Communications Hub installed. Currently paired to Chameleon IHD2-TS/IT 2017 Main reason i wanted to upgrade the monitor is so that I can wifi it over to an app on my phone and I know the TRi 11 monitor works on the app...Any thoughts would be greatly appreciated...
I moved into my home in Feb 2021 with SSE and moved straight away to OVO. The smart meter and comms hub is a Aclara SGM1311/SGC1311, but with no IHD, the previous owner either removed/lost/broke it. OVO refuses to replace the smart meter to a newer SMETS2 as this is a planned rollout (which is fine, don’t care, happy to submit readings etc), but they will not provide a replacement IHD either because they state that the Comms hub must be paired to the IHD prior to installation and is fixed, so I may as well wait for the SMETS2 rollout (I won’t hold my breath). I am from the IT industry and do not believe that a display device from a different manufacturer is fixed to the comms hub it can communicate with, this would be the dumbest idea ever. Could anyone confirm that a replacement IHD can be paired and set up with an existing Aclara SGC1311 smart meter?
Hi, I’ve recently had some Solar panels fitted and I need to take an export reading for my SEG application. I have a Landis+Gyr E470 SMETS1 with a Trilliant comms hub identicle to this one:I’ve read a couple of guides online and tried to find the Export on this thing with no luck. Going through the menu I get;TimeDateCredit ModeStanding ChargeTotal Act ImportRate 01 Act ImportMeter Balance Anyone know what I have to do or is it not possible with this thing?
Hello, I've recently had a new smart meters installed. The electric one is working fine, but the gas meter has failed to send a single smart reading. So far I've had to submit manual readings. Does anyone know how to re-sync the two meters so Gas readings are automatically sent to OVO? I've got some of the 2nd generation meters. I am talking to OVO about the issue but they are being very slow, and whenever I do get a response they keep referring me back to fixes for the older style smart meters.
I'd like to see and analyse the information my smartmeter generates.For example I'd like to see a trend graph showing use and cost by day over a number of days. I'd also like to analyse my use of economy 7 off peak units.
My second-hand IHD can't be paired, what's another way to integrate my smart meter data with a Home Assistant?
paid £26 for this ihd6, looks like it can’t be paired, rang my providor who said I needed and installcode, not something it came with. No looking at the ivie bud at another 54£ thinking i’ve paid 26£ on ewaste, are these ihd6 only work if sent by providor?
National enrolment and adoption (E & A) of SMETS1 smart meters onto the Data Communications Company (DCC) - Your GuideF.A.Q.
Updated on 27/06/22 by Jess_OVO The SMETS1 smart meter enrollment process - Your Guide If you had a first-generation smart meter installed (this was usually before 2019), you might be aware of the limitations of this version of smart meters when it comes to switching suppliers. As not all suppliers were able to communicate with all meter models this meant that you might lose smart functionality of your meters when you switched. In order to rectify this a national remote upgrade is currently in progress to make sure all SMETS1 meters will be able to communicate your smart meter usage data to all energy suppliers, much like SMETS 2 meters. This process is known as ‘Enrollment and Adoption’ (E&A) and is being managed by the Data Communications Company (DCC). Why do these smart meters need to be updated? To get the full benefits of smart meters, the government has decided that there should be one new unified smart meter data network. This makes smart meters work more effectively wit
Okay, here goes... Smart meters installed in June 2019, except they weren't commissioned until January 2020. Since then my meter readings are being sent hourly to OVO and my usage is visible online after 24 hours, but my IHD is only showing gas usage. I've asked the email team , about showing electricity usage on the IHD and after 16 days advised that they'd requested my IHD's firmware to be refreshed and I should wait 48 hours and turn my IHD off and on. I've tried this but after 3 days nothing has changed and I'm looking to try and resolve this before the anniversary of the installation (although maybe I'll get a prize for the longest smart meter installation?) Can anyone suggest a solution? Many thanks
Hi,We purchased our property with solar panels a couple of months ago. The previous owner provided two readings, solar panel tall and solar panel export (meter) readings. I’m not sure where he took those readings from, would it be from the smart meter where i would normally provide my electric meter readings from? Or would it be somewhere else? I also have the below device (see picture), but the reading only shows import and not export. I’ve also contacted OVO asking them to explain what readings i need to provide and by when something i am still waiting for a response onthanks in advance
Hi 1st post just noticed that my smart meter on the electric part isn't doing anything not showing how much I've got or how much I've used and the actual electric meter isn't doing anything either pushed buttons and nothing happening we have still got electricity was just wondering why they have both stopped is there anything I can do to try and fix it as I'm worried going to get a big bill as not sure if I've used my credit up the gas is working fine any info would be great
Ive just went on supply with ovo energy i have secure branded smets1 meters my gas meter tariff changed to ovos default gas tariff and i got a notification on my ihd saying the meter was switched on but my electricity meter hasnt changed and i havent recieved a message for it either how long does it take for my electric smart meter to update the tariff info and connect with ovo should it have changed straight away or does it take a few days/weeks
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