My smart home

Discussions around the latest tech at home: EVs, solar, smart heat, battery storage and more

  • 356 Topic threads
  • 5,419 Comments

Air Source Heat Pump (ASHP) cost analysis - how does it compare to a ga...

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News

Introducing Charge Anytime - next generation EV charging

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Interview

Air source heat pumps: are they right for me? Interview

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356 Topic threads

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New Member*
appotterNew Member*
Posted in My smart home

charge anytime, 2nd home

I have a charge anytime account at my main address, very pleased with it, all good.I'm looking at switching my supplier to Ovo at my holiday home and use smart charge there too. I'm happy with using a separate email address for the additional account.How would it work with the app though?Will I have to use another mobile device and download the app again or can I link the app to my holiday home ?

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A
New Member*
3 minutes ago
M
Carbon Cutter*
Muppet In The CornerCarbon Cutter*
Posted in My smart home

Charge Anytime - Is there a timescale/roadmap for when other EVs will be supported?

Hi all - long time listener first time caller, This is a Charge Anytime question aimed at any folks from Ovo who frequent the forums. I have a Polestar 2, and a Pod Point Solo 3 charger.Neither of these are currently supported with the new Charge Anytime, so I was wondering if there is an anticipated timeline for additional EVs to be added to the supported car list, or is it a case of Ovo rolling out new EV support whenever it can become available? I appreciate a lot of this is out of Ovo’s hands & they are reliant on what the EV can actually do, but if there is an anticipated timeline for other EVs (if this is even possible) then it would be really helpful. Many thanks!

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M
Carbon Cutter*
1 hour ago
Tim_OVO
Community Manager
Tim_OVOCommunity Manager
Posted in My smart home

Introducing Charge Anytime - next generation EV chargingNews

Here’s the latest on our new electric vehicle charging type-of-use plan We’ve relaunched Anytime as Charge Anytime. It’s not only a new name, we’ve made some updates to the product and we want to tell you all about it… See our Charge Anytime product page here What are the headline facts about Charge Anytime? Smart charge your electric vehicle for 10p per kWh whenever you need to, Now available to be added to any OVO plan, including electric-only households, Intelligently optimises your charge for when the energy is at its greenest.*  Am I eligible? You can see all eligibility details in our Charge Anytime page here. You must be an OVO Energy customer and have an eligible car or charger. We’re constantly looking to open up the eligibility of this product to more EV models and chargers, so if you don’t see your tech here, keep an eye on our page.  Right now, solar panels aren’t compatible with Charge Anytime (unless you have an Indra Pro Smart Charger). But we’re working on making this h

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Blastoise186
Plan Zero Hero
2 hours ago
H
Plan Zero Hero
hydrosamPlan Zero Hero
Posted in My smart home

Correctly sizing Air Source Heat Pumps (ASHP) - Bigger is not always betterBlog

This is a long and quite technical post ASHP fitted – Daikin Altherma 11kw monobloc - part of the BEIS government trial with OVOAs you may be aware, I have kept a close eye on the performance of my system since this trial started, partly due to the bad experience with the first installer (Northern Gas 👎) and partly due to my instrumentation background. I have gradually improved the seasonal coefficient of performance of the installed heat pump from a COP of around 2.0 originally, up to ~2.7 when the system was refitted, and up to about 3.0 now. There is still significant room for improvement but I will need to wait until the trial with OVO is over before I embark on the next alterations (a smaller heat pump, changing a few radiators). I believe that a correctly sized heat pump would provide significant energy and financial savings.An OVO article online about the size of heat pump a property needs, made me review the heat pump choice for my house. Over the course of the second refit of

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Plan Zero Hero
2 hours ago
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Carbon Cutter****
DarkCarbon Cutter****
Posted in My smart home

Charge Anytime and Ohme Home Pro kWh usage figures don't match

Starting a new conversation because I can’t find any info on the forum about this.I have recently had an Ohme Home Pro EV charge point installed and signed up for the Charge Anytime add-on. I’ve been monitoring the Charge Anytime credits that have been applied to my account and they don’t seem to match the kWh consumption that is being reported in the Ohme app. I think everything is set up correctly and some Ovo credits have been applied, but the usage doesn’t look very much like what the Ohme app says I’ve used - my Ovo account is either missing some smart charging sessions or the smart charging kWh for each session are being underreported. I appreciate that there may be some delay between the chargepoint reporting the session and Ovo applying the charge credits, but Its been 4 days since I last plugged in and things have not caught up.So the question for anyone with a similar setup is - how accurately do the Charge Anytime consumption figures match those that are reported by your cha

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D
Carbon Cutter****
22 hours ago
R
Carbon Cutter*
RM84Carbon Cutter*
Posted in My smart home

Clashing between Charge Anytime and My BMW App

Good Morning, I’ve recently added Charge Anytime to our account, however as our charger (Zappi v2) isn’t compatible, I’ve gone down the route of linking the Charge Anytime app directly with the car itself (BMW i4), which is where the problems have started. So to provide context, before we added Charge Anytime, I was using the My BMW app to control the charging, preconditioning and vehicle preferences. In my case I had a schedule set up, so the car would precondition the batteries and warm the cabin prior to departure, however since the Ovo app ‘took over’, the preconditioning functionality has gone haywire. It appears that the schedule I had in place (Mon-Fri 7am departure), keeps being replaced with bizarre times of the day and night (I had a random 3am departure scheduled the other night) and no matter how many times I go back to reset, it keeps happening. Somehow the Ovo app is clashing with the manufacturers app and essentially rendering the preconditioning functionality useless, w

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Tim_OVO
Community Manager
22 hours ago
V
New Member**
Victoria MartinNew Member**
Posted in My smart home

Anytime Ev Audi Q4 Etron

It’s states on the list of cars that the Anytime Tariff can be used with Audi Q4 Etron 2022 model, we finally got our car delivered last week so will it work with the Anytime tariff or is it classed as a 2023 model and therefore not work? 

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Tim_OVO
Community Manager
23 hours ago
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Carbon Cutter****
simongCarbon Cutter****
Posted in My smart home

Charge Anytime - Failed to Charge!

I have had Charge Anytime for a few weeks now, and other than an issue with Ovo displaying incorrect monthly £/kWh totals, it has been working great, until now!Plugged in yesterday evening around 6pm, unplugged this morning to find it had not charged at all. Looking in the Ohme app it shows it was plugged in for the duration, but zero charging took place - which has caused a bit of an issue travelling today 😠The schedule on the Ohme is set to smart charge to 100% by 7am, and has worked perfectly until now. Why did it not charge? Did Kaluza determine that there was no ‘green’ time to do it, so just did nothing? This is very concerning and raises serious questions about the smart charging concept going forward.   

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Tim_OVO
Community Manager
1 day ago
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Carbon Cutter****
philipghCarbon Cutter****
Posted in My smart home

Kia EV and OVO Charge Anytime - when will this be eligible for direct to vehicle (D2V)?

I had a Easee charger fitted as recommended by my electrician last year. I am due to take delivery of my Kia EV shortly. I am also a OVO energy customer. Bizarrely I seem unable to take advantage of the anytime + tariff as i have neither a compatible charger or car. How can this be the case? Has it now come to the point where you choose the car and charger based on an available electricity tariff?! Com on OVO get Kia on board ASAP.

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Tim_OVO
Community Manager
1 day ago
J
New Member*
JudithPNew Member*
Posted in My smart home

FIT/SEG setup

HiI sent all the relevant documents in mid-December, including MPAN number etc, and haven’t had a confirmation my FIT is set up. I have emailed once a month, on one occasion getting a reply which didn’t tell me anything.I called this morning again - 15 mins in a queue, transferred to “the FIT team” who took my account number and then said they’d put me through to the team for that account, then on hold for a further 10 mins at which point I hung up.Is this typical? Can I just register a FIT with another company instead - I’m assuming my OVO one is not set up.Cheers

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Tim_OVO
Community Manager
1 day ago
K
Carbon Cutter*****
kentbodCarbon Cutter*****
Posted in My smart home

Why are there charging issues using my Porsche app, Charge Anytime app and my Indra smart charger?

Good evening just been reading this forum as I thought I was going mad with my Porsche App , Kaluza web app and charge anytime app ….  I’ve had Indra and charged EV out multiple times to my home and there are some serious issues which should be addressed Firstly the charge anytime app is the dominant app if you have an Indra smart pro charger and are using the OVO anytime tariff.  the charge anytime app adds erroneous profiles and timers to the Porsche app ,a profile called ENODE and a timer which is usually a day to two ahead . The charged EV and Indra people I’ve had out watched this happen in real time.  The only solution for us was to ONLY use the charge anytime app to schedule the car charging setting it at 50% min and 85% - 100% max (annoying that the app only allows one schedule and not a 7 day version this really really would be helpful)  When plugging the car in you may still get a red charger error but as long as your Indra is showing 4 solid white lights and your timer is sc

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Tim_OVO
Community Manager
4 days ago
D
New Member**
Davewn2New Member**
Posted in My smart home

Home chargers. My brain is mashed!

So when it comes to home EV chargers what’s the process to get one?Do you rent them, buy them or loaned them?How much do they cost?Are there government grants available for home owners?can you get finance on them?Can you take it with you if you move home?Will the one you buy today be compatible with your next EV?If you switch suppliers will your home charger be compatible with your new energy supplier? 

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Blastoise186
Plan Zero Hero
4 days ago
J
Carbon Cutter*****
jaybellCarbon Cutter*****
Posted in My smart home

Smart meter export reading frequency

I normally read my export meter twice yearly to coincide with my FIT readings.  However on the “Smart Energy” website appears the followingQuestion: How much data is stored on a Smart meter?Answer: 13 months of consumption (Active Energy Import)                3 months of active energy exported                3 months of reactive energy imported                3 months of reactive energy exportedMy question is : Will I miss out if if I read at 4 monthly intervals?   and..what is “reactive energy”?

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BPLightlog
Plan Zero Hero
4 days ago
S
New Member***
ScottychopsNew Member***
Posted in My smart home

Looking to switch from British Gas to OVO and add OVO Charge Anytime for my Q4 e tron EV?

HiI am currently with British gas and they are not offering me any reduced rates for charging an EV so looking at changing to OVO. Can someone advise if OVO are accepting new customers?Will I be able to add the charge anytime to my account once I have transferred? Is it 10P per KwH? Thanks for any advice

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S
Carbon Catcher*
4 days ago
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Carbon Cutter***
NosmarbCarbon Cutter***
Posted in My smart home

Charge Anytime app fails to charge vehicle to set max charge level

Plugged my Renault Zoe into my home charge point at lunchtime yesterday and left the app to do it’s thing. My app settings are Reached by: 09:00, Charge level: 100%.There were multiple charging ‘sessions’ but when the charge finished and I unplugged at 09:15 this morning both the car and the app reported the car’s battery level at only 96%.I’m sure I’ve used the app to charge to 100% previously. What’s going on and is this likely to happen again?

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Tim_OVO
Community Manager
4 days ago
Tim_OVO
Community Manager
Tim_OVOCommunity Manager
Posted in My smart home

Air source heat pumps: are they right for me? InterviewInterview

Heat pumps: an interview between members This interview is great for beginners looking to learn more about heat pumps. Interviewer (I): @BPLightlog Interviewee one (a): @sylm_2000 Interviewee two (b): @jason.lewis   I: I’ve read quite a lot about various Heat Pumps being used instead of traditional heating systems. What made you look at these in the first place and how did you discover what you needed for your home?  a: I have always embraced technology and focused on ways to reduce my carbon emissions. This meant solar PV panels, smart heating controls, electric vehicles (EVs) for transport, using renewable energy suppliers and offsetting where possible.  Faced with an opportunity to replace an ageing gas boiler I looked at the options available and after reading about Air-Source-Heat-Pump (ASHP) I was keen to take advantage of the innovative technology to heat my home with no gas fuel and use electricity from renewable sources.  The heat pump did require a change in the mind

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Tim_OVO
Community Manager
5 days ago
Tim_OVO
Community Manager
Tim_OVOCommunity Manager
Posted in My smart home

Air Source Heat Pump (ASHP) cost analysis - how does it compare to a gas boiler?

How does a heat pump compare to a gas boiler?  Here’s a recording of an online event that took place in March 2023, where we were shown detailed heat pump cost analysis from forum member @jason.lewis. In the recording we hear from Jason about his home, the heat pump set up, and how the costs of heating and hot water and the approach to this differ when compared to his gas boiler system. An essential watch for anyone considering this low carbon heating system:  Interested in finding out more? See OVO Energy’s heat pump page here.  Post any questions you have in the comments section below.

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Tim_OVO
Community Manager
5 days ago
I
Carbon Cutter*
IanJBelperCarbon Cutter*
Posted in My smart home

V2G Export Tariff, plans for 2023?

With only 6 weeks to the end of the year do we know if the V2G export tariffs will continue into the new year. It’s tricky making any plans regarding cars, charging, V2H or energy suppliers not knowing what January’s billing will look like.

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K
Carbon Cutter****
5 days ago
K
Carbon Cutter*
KazndavyboyCarbon Cutter*
Posted in My smart home

Charge anytime savings

HiI recently set up “Charge Anytime” for my BMW 330e on our fixed rate plan, everything works fine however, my fixed rate plan has finished and I’m now on the new variable rate plan. Unfortunately my “savings” are still based on the fixed rate savings rather than the much more expensive variable rate. Any suggestions as I don’t seem to be getting anywhere contacting OVO at the moment?Thanks in advance 

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K
Carbon Cutter*
5 days ago
K
New Member**
KCelectricNew Member**
Posted in My smart home

what do I have to to get EV charging for an Audi Q8 etron with OvO

I am looking to purchase an Audi Q8 etron and have an OVO account what do I need to do to get EV connected and have the charge anytime tariffs available.The questions I have are:1. I understand I need a smart meter can anybody tell what is the size of the electric smart meter as I only have a limited space in the hall box. Once ordered how long does it take to get a smart meter installed?2. Audi offer a pod point charger can I use this with OVO or do I need to worry? Does anybody know if the Q8 etron is a compatible EV or do I need an Ohme or Indra type charger instead of pod point? What are the pro's and cons?3. Is there any advice for getting an EV charger setup that you know now and wish you knew before that you could share😉

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Tim_OVO
Community Manager
6 days ago
J
Carbon Cutter*****
jaybellCarbon Cutter*****
Posted in My smart home

Delay in getting export MPAN

I am not an Ovo customer . My FIT paid by Scottish Power.  application made for export guarantee payments made over 8 months ago and I’m now advised that “Ofgem delays” mean another 2/3 months wait. I applied as soon as my smart meter was fitted ( Mar 2022).any similar experiences? and how to put pressure on?  I was under the impression that all solar pv  producers were encouraged to help national supply.Whats the issue with Ofgem ( if any?)

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J
Carbon Cutter*****
6 days ago
1
Carbon Cutter****
1954hlmCarbon Cutter****
Posted in My smart home

Why are OVO so limited on EV smart chargers compatible with Anytime add on?

Hello, so can some explain why ovo anytime is limited to so few home charger units.  My chargers company has tried to reach out but the list is still 2or3 acceptable chargers.  Surly the cars app and the 1/2 hourly meter reads would suffice anyway. Do I have to move to octopus 🐙

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R
Carbon Cutter*
18 days ago
M
Carbon Cutter****
mavisonCarbon Cutter****
Posted in My smart home

Is immersion heating as efficient as the gas boiler for heating the water? I'm trying to work our solar savings...

We have recently had solar pv fitted, with iBoost on the hot water tank to use any generation excess.I am trying to get a figure for the savings made by using the solar pv to heat the hot water rather than the central heating gas boiler. There is a 3-way valve to control rads & hot water separately. This raises the question:Does 1 kWh of immersion heating produce roughly the same amount of hot water as 1kWh of a gas boiler heating the water? I realise it will not be identical due to efficiencies and losses, but are they similar?I hope to be able to compare costs of heating hot water by pv or gas, ie loss of SEG payment vs gas rate.Then I will know the savings to be made.

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M
Carbon Cutter****
6 days ago
M
New Member***
michaela.matherNew Member***
Posted in My smart home

What is the reason for such a short list of support Charge Anytime EVs and when will other models be added?

We are already using Charge Anytime for our Jaguar iPace with the Indra charger.  It took months to get setup due to delays in getting a smart meter installed at our property.  We are now only 2 months away from the end of the lease for the iPace and noticed today that the list of supported EVs is very short and does not include any of the used vehicles we were looking to buy.   What is the reason for such a short list of support Charge Anytime EVs and when will other models be added? Thank you

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Blastoise186
Plan Zero Hero
7 days ago
W
New Member**
Woopwoopive1New Member**
Posted in My smart home

Rip off smart meter

Hi can someone please tell me why smart meter saying I’m using gas per hour when it’s switched off ! Thanks 

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Blastoise186
Plan Zero Hero
7 days ago
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