What is it?
We’re launching the UK's first nationwide heat pump flexibility trial, where heat pumps automatically reduce energy use during peak demand without affecting your comfort or heating.
This trial will help us understand how we can use smart tech to improve the grid for a greener future.
We'll be offering this trial from mid November throughout winter. We’ll be collecting data about energy consumption and how this level of flexibility impacts customers.
We’re working with Nesta, the UK’s social innovation agency. Nesta’s aim is to find new ways to tackle society's big problems in education, the environment and health. Customers who take part in the trial, which includes completing a few surveys and interviews, will receive a £100 shopping voucher from Nesta at the end of the trial period.
Who is eligible?
- To take part in the trial customers will need to have a compatible Vaillant aroTHERM 3 post 2016 or an aroTHERM Plus heat pump with a connected myVAILLANT Connect internet gateway.
- Entry to the trial is by invitation only. You can apply to join the Trial by completing the form linked from your OVO invitation email.
- You’ll also need to be signed up to our Heat Pump Plus tariff and be an OVO customer.
- You’ll also need to agree to OVO controlling the temperature of your heat pump remotely during the trial period.
What will you need to do?
You'll be asked to provide feedback during the trial period so we can see how effective it is.
If you take part, you’ll get a detailed survey before and after the trial, and then short weekly questionnaires. You might also be invited to take part in interviews.
What will you get?
You’ll get a £100 gift voucher for taking part in the trial and giving us your feedback.
Any further questions, please let us know below.