Transfer of ownership rights and generated funds from solar panels following house purchase.

Are you sure the FIT system was included in the sale? I understood in the past that although the panels would remain on the property, the income could remain with the original purchaser of the system although obviously the new owner of the house would have the benefit of using the generated electricity. So I thought the receipt of the FIT payments would have to be specified in the house sale agreement.

Hi. 

I own the freehold of the property including the solar panels which were included at point of sale. 

I have completed the change of ownership forms, provided proof of ID, proof of purchase of the property, proof of ownership via the Land Registry and proof of solar panels being in situ at point of sale. 

The previous owner emails the estate agent asking when she can be released and when will I be taking over ownership. She advises that she has an ever increasing sum of money in her account that should be in mine. 

OVO need to stop dragging their feet and get on and process the forms I have completed. So that the seller can move on with her life and I can have monies which my solar panel system on the roof of my house has generated for me. 

Good luck……

I had my FIT scheme changed from SSE to OVO. This meant months and months of delays in receiving my first payment. However now the system has been in place for a few months the new system of asking for meter readings and receiving payments seems to have settled into a routine. OVO do not pay at the beginning of each quarter as SSE did but pay nearly at the end of each quarter. Distinct lack of sufficient numbers of support staff seemed to be the issue……….. it should all come good in the end.🤞

Hi all,

I moved into a new property in June 2023 and retained Ovo as the supplier (they supplied the previous owners). The property has solar panels, which were owned outright, detailed in the fixtures & fittings and included in the sale.

When signing up at the beginning of June, I was provided the change of ownership forms, filled them in and sent off all the supporting documentation. We are now 4+ months on and progress has been extraordinarily frustrating, with nobody able to provide *any* kind of update or prediction on how long it will take for my ownership forms to be processed - “I don’t know how long it will take - it’s the back office - and I couldn’t say how long you will have to wait - maybe try calling back in a month?” is the typical response along with “Email the FIT team”, which has to be the most pointless piece of advice I’ve EVER been given.

Anyway, until today, I’ve had a problem with my inverter which meant I wasn’t generating anything anyway, so the ownership transfer was just a side matter. I’ve now got a new inverter and am generating for the first time, so I have a couple of questions (remember I’m a complete and utter novice on this - I’ve just inherited these panels via the property).

1. Now the panels are actually generating something, does this automatically mean I’ll be using less from the grid and should see my Electricity usage decline?  Is that how it works?
2. Other than the change of ownership saga, is there anything else I need to do to get the most out of this setup?  Any links, YouTube’s, etc. which anyone found useful as a novice would be really welcome.

Finally, if anyone has any advice on expediting my change of ownership (I personally think 4 months is plenty of time), please let me know. Hopefully it doesn’t involve calling 0330 303 5063 and selecting the non-existent option 4 . …

Thanks in advance.

Hi @TonyB-Dorset , you’ll get a few thoughts from the forum but bear in mind that it’s usually other users replying so we might all be restricted on what we can suggest. 
As long as your inverter is set up to feed the house before exporting, you should now be using less from the grid. 
Some of the third party apps are useful for monitoring and checking against previous usage if your IHD doesn’t help. 
 

I’ve not been through a change of solar ownership so can’t help with that

You might also be able to monitor your solar generation with an app from the inverter manufacturer 

@BPLightlog 

Thanks for the reply. I have a ‘mySolarEdge’ app which now shows signs of life. I guess I’ll just need to monitor my next few Ovo bills to see if I’m getting charged less than I was before today.

Oh no!!, this is worrying me, I bought a property at the end of August (previous owner had died 5 years ago, it’s been empty ever since) and I’d been assured that it was a very easy process to get it transferred.  I had numerous calls with them before I went ahead with the purchase.  So I duly sent in the forms and paperwork required, 6 weeks waiting… now “its with the back office, try again in 2 weeks” 
This isn’t comforting that their level of support is so poor.
6 weeks is more than long enough to process a change of ownership.  4 months is too long.  I can see in two weeks I’ll be raising a compliant if I don’t hear. 

My daughter bought my property where the solar panels were installed some years ago. Following form-filling, verifications, phone calls & e-mails, it’s now nearly a year & STILL the ownership of the solar panels & feed-in-tariff hasn’t been transferred from my name to my daughter’s!  When I eventually get through on the phone, I’m getting no help whatsoever.  Has anyone else had a similar problem?

Hi @JOP 

Welcome to the customer forum, I am just a customer like you although a regular poster.

I have flagged the OVO moderators as your issue has been going on over a year, in case they have any useful advice.