Green tech & greener living

But I cannot find it in the listings for tarifs anywhere… Can anyone point me at it? I must be missing something. Also - anyoen know if it counts for existing HP owners, or only if we buy a new one? TIAold_techie

I have solar panels running under the FITs system. I get an amount for the generated power and a deemed amount at 50% of the generated.If I move to a Smart meter what happens to the FITs payments?Will I end up out of pocket by moving across?

The address my isp uses for sending emails is not the one I use on my chargeanytime account.  Will this cause a problem getting their attention?   I know some companies only respond to queries coming from the email account registered with them.

I have 10kw solis inverter with no battery. I would like to use generated energy during the day and export only surplus energy to the grid. In Solis Cloud app Info section I can see setting for Grid Interaction Type which is set to - Maximum Export. App doesn't let to change any settings, so I tried to look into inverter's settings, but couldn't find anything that would let me to change this. Maybe someone knows is it possible to change grid interaction type and export only surplus energy to grid?

Having an issue over the last week where my charge isn’t being recognised in the OVO app and therefore being charged full rate. I have a Skoda Enyaq Coupe VRS and a ProjectEV charger so connect via the car and not the charger.Nothing has been changed my side but there was a Skoda update last week over the air which claimed to be minor but seems too coincidental? 

I’m trying to work out what capacity batteries I need for an existing  solar PV array….my average consumption in the  5 month October-February period is 12kW per day and for the other seven (summer) months its 7kW/day. generation works out at 2000 kW per year obviously heavily loaded to April-September.so what suggestions for the battery capacity ( assuming a 20% margin )?

As is often the case, some information gets updated and therefore although this guideremains mostly up to date, it is worth mentioning the announcement of an update from Hugo of a Pro version expected to be launched very soon.This uses the same data a currently on offer from the Hugo app but their Pro version is designed for a desktop or tablet and aims to give a more comprehensive data tool for those who want such a choice.Main Hugo Pro dashboardThis offering tries to bring together energy usage from smart meters and support this with more detail on EV charging, Heating systems, Solar PV, Battery Storage and local weather conditions. Th

I have bben advised that having solar barreries in my loft adjacent to current inverter is not advised and as a result the batteries need installation outside.  This is fine but to maintain best efficency in very hot/very cold weather I am advised that they should be insulated.  As this will be a new installation should I heed this  advice and make room for some sort of insulation in the very cold or very hot weather?

HiI had a smart meter installed recently and I am finding something strange with my Quantum Storage Heater.Prior to the installation I was on a Economy 7 rate and my heater would come on at 12am and off at 7am to charge. I knew this due to the LED light on the switch turning on. This occured during my offpeak time, as also confirmed by meter usage.Now, still on Economy 7, I am observing the heater isn’t coming on until 3am and the light stays lit up until 10am. I have confirmed my offpeak time on the smart hub is active at 12am onwards  (I can see the hourly rate changes over) but this isn’t activating or communicating with the heater. And between 7am and 10am, despite the LED light being lit up there is no usage so it isnt actually using my on peak time (again the hub confirms this from 7am onwards), which of course is good.But it seems the heater has gone out of time. I have checked the settings on the heater and it shows the off peak tariff time is 12a

Hi - I switched to OVO as I wanted to have a smart meter.  I have storage heating on economy 7 - Day and Night rate.  Went to book my installation and found that you cannot provide a smart meter.  Why is this - I have read through the forum and there appears to be plenty who have them?

Meter in kitchen cupboard I have had earth reading of 400 the electrician got to 1.2 . The electrician was called because my kettle and air fryer tripped the box on several occasions.  I was asked to speak to the supplier regarding earthing then they will return to upgrade consumer box. The meter is positioned under a cupboard in the kitchen with  consumer boards behind on opposite wall. Would it be ok toleave meter where it is or advised to meter  ( what if I wanted ev later) terrace property also has solar PV 

My son had a smart meter installed 18 months ago.  His flat has 2 circuits, one general and one for night storage heaters.  It would obviously suit Eco 7 but he did not have an Eco 7 tariff and doesn’t want one.  The install failed to supply the night heaters and Ovo finally sent an engineer to fix it today.  He left saying that my son would have to have an Eco 7 tariff if he wants electricity on his 2nd circuit.  Surely this can’t be true.  Surely Ovo wouldn’t do this to their customers.  Or would they?

As of yesterday, we’ve been experiencing a couple of odd things involving one or two of the old lights being dim, slight flickering, and the bathroom fan being slow before today it not starting at all and the washing machine complaining of a power issue.Surprised to find that the newer electricity meter installed by OVO self-reports supply voltage and it’s a shock; down varying between 185-200V! Have attached pictures of what it shows.We’ve checked the reading when the consumer unit is turned off (so there’s no load on the supply) and there is no change. I understand that this is well below what is expected and should count as a power cut.Just to wonder if anyone’s experienced this before, and if I should go straight to the distributor (UK Power Networks in my case) rather than speaking to OVO at all? 

I was migrated from SSE(Standard Economy 9) to Ovo (Simpler Energy - Economy 7) earlier this year. During migration, I recieved a letter stating “We wrote to tell you that we were moving your electricity supply to OVO Energy. Great news! Your move is now complete. With OVO you can expect clean, affordable energy - plus the same great customer service. And you can rest assured that your prices haven't changed as a result of the move, you'll still pay exactly the same.”However, I just noticed that my Ovo Plan has only 7 hours of Off Peak usage.  The main issue now is that , All my storage heaters are getting Powered ON by the meter, during Peak tariff hours (1 PM to 4PM and 8 PM to 10 PM this was non-peak hours in my previous tariff ), Which is resulting in heavy un-intended consumption and unfair billing.  Will OVO be able to refund this consumption, as METER was expected to work as per the new OFF Peak timings ?

I had solar panels installed at the end of last year and was able to provide an initial export balance reading to OVO in January. I am, however, now having difficulty obtaining a current reading.I have followed the following recommended sequence:Press and hold the grey middle button until the main menu loads. ‘General’ should appear on-screen – press and hold the middle button again to select this option. ‘Time & Date’ should now be visible – use the bottom button to scroll until TOU Registers appears on screen. Press and hold the middle button again, and you should now see ‘Cum. Exp.’ with a value underneath it. This is your export reading. However, when I reach Stage 4 I can only find an Import Reading and there is no sign of an Export Reading.Can anyone help?David 

Hello,Indra recently released a new smart charger. Indra LUX. I believe this is the upgraded version of the Indra Pro.  Is OVO supporting this charger with the Charge Anytime EV tarif? thank you

If the Ohme charger reports it adjusted the time, does this mean I am paying a higher rate? I have two cars one is a completely electric and the other is a plug in hybrid. I have my charge schedule to 100% but the plug in hybrid will do a complete charge in 90 minutes. However it is such a pain to change car every time that I don’t bother. The credit I get seems to be low compared to the ohnme report, how do I know if I am using the higher rate?  

HiI just recently had an Indra charger installed by Ovo.I have Solar PV.I have enabled solar on the Indra Web App.There is now an option called ‘Solar Matching Mode’I assume i need to tick this to allow my car to be charged by Solar.I have a concern about the sentance in the FAQ ‘Once charging from Solar begins, we wont stop until your car is full, even if that means topping up from the grid during peak times’So i assume that means if not enough solar energy it will switch to grid.  But this would be like pressing boost wont it?  So i will be charged at full rate, not the Charge Anytime rate?If thats the case i will leave this unticked, can anyone confirm?

I am looking at the solar panel/battery combination, and wondered about using Economy 7 overnight to top up the batteries. What concerns me is that if the battery is filled 100% at night, there will be no space left to store any free power when the sun comes up. What I was hoping was that today’s systems would work out how much spare capacity to leave in the battery overnight to prevent that from happening.  Obviously that calculation would vary by season.Has anyone any information about this please? I have yet to find anything online.

Hi, I’ve had problem with no meter readings being sent since start of December . OVO sent engineer, he replaced both meters 24th January. Gas meter readings being sent ok, but not electricity readings. Phoned OVO , said I must wait 6 weeks to see if it miraculously sorts itself. I said , no electricity smart meter readings sent since early December. Also I’ve lost out on Powersave, as they don’t have the readings. Anyone help ? 

The estimate OVO supplies in the usage stats on the app for EV charging are much lower than actual.  I can see the actual in the Charge Anytime app.  Why can’t OVO do the same.  Shouldn’t be a privacy issue as it’s all my/OVO data.

Hi, I’ve got a Daikin 11kw ASHP for my underfloor heating and radiators upstairs, floor area 130ms 6 rads and 4 towel rads upstairs combined kw outage 7.5kw. I’ve got a 20 litre buffer vessel for my unit. My problem is whenever the temperature drops to 4 or below like yesterday my ASHP is constantly on because of the defrost cycle and can cost me upwards of £30 a day for my electricity. I’ve rang Daikin and explained that this surely can’t be right, I’ve insulated between walls, joists there’s 90mm insulation in all my loft areas I’m on the weather dependent curve to be cost efficient but the defrost cycle is killing me! My electricity bill for January was £500! The only thing Daikin have told me to do is to increase the buffer size of the buffer vessel? I’ve looked up and rule of thumb for buffer vessels is 10 litres to every kw of size of unit? So in theory I should need at least 100 litr buffer vessel not the minimum 20 litres that my installer fitted to gain warranty? Will chang

Brief Background: I live alone in a 2nd (top) floor flat in a newish block of six flats, so relatively low usage.  The electric meter is in a cupboard under the stairs in the communal area entrance, and the gas meter is outside on an exterior wall at ground level.  Point to point distance between them is probably about 15 metres.  The IHD is on the edge of the range to pick up a signal from the meter, and fluctuates with being connected and offline.I had smart meters fitted in June after holding out for years given all the problems I heard about them from other people.  When they were fitted the engineer said he wasn’t sure if he’d be able to change the gas meter due to it’s distance from the electric meter.  However after checking it, he said it was fine and both were replaced.  The electric meter switched on my account fairly quickly, but the gas meter hadn’t changed after a couple of weeks but I was told to allow 6 weeks and it did eventually change.Since the whole

We have a 3 phase supply to our house and would like to have a 3 phase smart meter installed.I saw various discussions on the ovo forum regarding people having 3 phase smart meters installed so I decided to give OVO a call.. I was told on the phone that they do supply 3 phase smart meters and that I could have one. I made the switch from Birtish Gas and now that im a customer I’m being told that OVO do not supply 3 phase smart meters?!Customer support said that an engineer can wire a single phase smart meter... I’d have thought that we have a 3 phase supply for a reason and chucking everything onto a single phase might not be the best idea? Any input would be greatly appreaciated.