Introducing our Home Recover service
Updated on 15/09/26 by Chris_OVO
Free boiler, plumbing, heating or electric repairs for OVO customers² when you take out our Complete plan afterwards – only with Home Recover.
Introducing Home Recover: get a free boiler repair when you take out our Complete plan¹ afterwards.
At OVO, we want to be there for you in an emergency – whether you’ve got cover or not.
If something goes wrong with your boiler, plumbing or electrics, we’ve got you covered. With Home Recover, we’ll fix it for free if you’re an existing OVO customer or £79 for non-OVO customers, when you take out our Complete cover plan¹ afterwards.
So you’ll not only get the repair², you’ll also have the safety net of cover if anything were to happen again.¹
Our experienced, independent network of engineers is already trusted by over 200,000 UK homes. And with our 24/7 emergency helpline, we’ll help to get you up and running again as soon as possible.
Check out the dedicated home page here.
The ‘Complete’ plan
We’ve detailed below what’s included in the ‘Complete’ Plan, but you can find out more on the Home Services webpage.
- Boiler and central heating cover
- An annual boiler service
- Plumbing and electrics cover
- Boiler replacement cover
- Gas and water supply pipe cover
- Internal and external drains cover
- Taps and toilets cover
- A special priority helpline
¹Exclusions, eligibility criteria, cancellation fees and Ts + Cs apply. Existing OVO Energy customers only.
² Repairs are free for existing customers who take out Complete Plan after, cost of £79 for non-OVO customers who then
OVO is a trading name of HTG Home Services Limited, a firm authorised and regulated by the Financial Conduct Authority under firm reference number 824122 to carry on insurance distribution. HTG Home Services Limited is registered in Scotland (Company No. SC358475). Registered Office: 4th Floor Saltire Court, 20 Castle Terrace, Edinburgh, EH1 2EN.
The insurance policy is underwritten by HTG Insurance Services Limited, a firm authorised and regulated by the Guernsey Financial Services Commission under reference number 2570126. HTG Insurance Services Limited is registered in the Bailiwick of Guernsey under the Companies (Guernsey) Law 2008 (Company No. 67013). Registered office: PO Box 155, Mill Court, La Charroterie, St Peter Port, Guernsey, GY1 4ET.
