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AdrianT
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July 13, 2023
Solved

The Indra Smart LUX & Charge Anytime compatibility

  • July 13, 2023
  • 14 replies
  • 818 views

Hi, 

I’m looking at changing my ChargePoint EV home charger to the The Indra Smart LUX however need to confirm that the EV charger will work with the Charge Anytime facility? 
 

Im currently charging 2 vehicles (a Tesla and a Vauxhall Vivaro E) using the ChargePoint however due to their being no support for a Vauxhall Vivaro E, I need to swap the charger. 
 

Thanks 

Best answer by GJ1

Updated on 03/02/26 by Ben_OVO

 

I had an email conversation with Leah Brannelly from Indra about the Smart LUX charger and compatibility with Ovo’s Charge Anytime tariff.  She explained ”our chargers are compatible with any tariff. We have multiple customer that already use the OVO anytime tariff so this would work just fine”.  I then asked specifically whether the Smart LUX charger would work with the tariff and she mentioned “yes this is correct, however I will just note that the OVO tariff is only compatible with the Indra Web app.  The functionality of the Smart PRO and Smart LUX is exactly the same around the apps. The PRO is compatible with the Indra web app and the Indra app, but if you want to take full advantage of the OVO anytime tariff with the LUX you would need to be using the Indra web app, we expect people to be able to use our newest app with the OVO anytime tariff in the near future”.

In summary, from this conversation the Smart LUX should work wit Ovo’s Charge Anytime tariff.  I am planning to get one of those chargers in the next couple of months, but if anybody is already using one, please provide feedback in this forum

There are now two ways you can get Charge Anytime:

 

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

 

OVO install Indra Smart Lux and Smart Pro chargers - you can find out more, and book an installation, here: https://www.ovoenergy.com/electric-cars/smart-charger/indra.

14 replies

BPLightlog
Super User
BPLightlogSuper User
Super User
July 13, 2023

Updated on 29/05/26 by Abby_OVO

 

Hi @AdrianT , I think this might be one for the Charge Anytime *edited by moderator* team. Looking at the spec, as that is a new version from Indra it probably will be ok but you’ll need to double check. I haven’t seen anyone list that previously 

 

For all Charge Anytime contact details, check out the topic below:

 

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    A
    Rank 1
    AdrianTAuthor
    Rank 1
    July 13, 2023

    Hi @BPLightlog thanks for your reply. I’ll email them directly 🤞

      Abby_OVO
      Community Manager
      Abby_OVO
      Community Manager
      July 14, 2023

      Hey @AdrianT 

       

      Glad BPLightlog has been able to give you some advice on this!

       

      Feel free to update this thread when you hear back from the team as it could be helpful for other Community Members looking to install the same charger.

      Currently Playing: She's Electric
      Jeffus
      Rank 20
      Jeffus
      Rank 20
      July 14, 2023

      Unfortunately the last time the moderators asked the smart home team the charger was definitely not compatible. This was about a month ago

      So be interesting to hear if anything has changed @AdrianT

      The advice then was to purchase the Indra Smart Pro

      OVO haven't added the charger to their list on the website as I type. I would hope the website is updated as soon as a charger or vehicle was added 😀

      https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers

      Perhaps the forum would benefit if we had a separate thread for the main chargers? 

      G
      Newcomer
      GJ1Solved
      Newcomer
      July 21, 2023

      Updated on 03/02/26 by Ben_OVO

       

      I had an email conversation with Leah Brannelly from Indra about the Smart LUX charger and compatibility with Ovo’s Charge Anytime tariff.  She explained ”our chargers are compatible with any tariff. We have multiple customer that already use the OVO anytime tariff so this would work just fine”.  I then asked specifically whether the Smart LUX charger would work with the tariff and she mentioned “yes this is correct, however I will just note that the OVO tariff is only compatible with the Indra Web app.  The functionality of the Smart PRO and Smart LUX is exactly the same around the apps. The PRO is compatible with the Indra web app and the Indra app, but if you want to take full advantage of the OVO anytime tariff with the LUX you would need to be using the Indra web app, we expect people to be able to use our newest app with the OVO anytime tariff in the near future”.

      In summary, from this conversation the Smart LUX should work wit Ovo’s Charge Anytime tariff.  I am planning to get one of those chargers in the next couple of months, but if anybody is already using one, please provide feedback in this forum

      There are now two ways you can get Charge Anytime:

       

       

      You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

       

      OVO install Indra Smart Lux and Smart Pro chargers - you can find out more, and book an installation, here: https://www.ovoenergy.com/electric-cars/smart-charger/indra.

      Emmanuelle_OVO
      Retired Moderator
      Emmanuelle_OVO
      Retired Moderator
      July 28, 2023

      Hey @GJ1,

       

      Thank you for your question, I’ve asked the team about this internally. I’ll get back to you on this topic. 

      Renewable Energy? Big Fan.
      Emmanuelle_OVO
      Retired Moderator
      Emmanuelle_OVO
      Retired Moderator
      July 28, 2023

      Hey @GJ1,

       

      The team got back to me with the following advice:

       

      Yes, the Smart Lux is compatible. You can find the full terms here it's got eligibility under section 5 including a link to the list of compatible EVs and changepoints.

       

      Hope this helps. 

      Renewable Energy? Big Fan.
        Jeffus
        Rank 20
        Jeffus
        Rank 20
        July 28, 2023

        https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers

         

          J
          Newcomer
          JondaE
          Newcomer
          August 26, 2023

          Hey @GJ1,

           

          The team got back to me with the following advice:

           

          Yes, the Smart Lux is compatible. You can find the full terms here it's got eligibility under section 5 including a link to the list of compatible EVs and changepoints.

           

          Hope this helps. 

          Thanks Emmanuelle. We’ve just bought an EV which isn’t compatible with Charge Anytime and so we’re looking to buy a compatible charger instead. We’d like the Indra Smart Lux, but it’s not possible to order the Smart Lux via the Charge Anytime signup process (at the moment, you can still only order the Smart PRO). Do you have any idea when the Lux may become available to order?

           

          Thanks,

          Jon

          Tim_OVO
          OVO Staff
          Tim_OVO
          OVO Forum Legend
          August 29, 2023

          Hi @JondaE, I’ve been advised that buying Indra Smart Lux charger via OVO won’t be for a few months at least due to some things that need working out. 

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