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How long does it take for the charger to be installed once ordered from OVO?

  • August 28, 2023
  • 4 replies
  • 868 views

Hi - does anyone have any experience of the lead in time between placing an order with OVO and getting an EV Charger installed?  Trying to work out if I should use them or use a different company to get this done.

 

Thanks

Matt

Best answer by Emmanuelle_OVO

Updated on 05/02/26 by Ben_OVO

Hey @Tamtb78,

 

The timeline would be as follows:

 

  1. Compare and choose a charger
  2. Answer some questions to get an accurate quote
  3. Book the installation
  4. We’ll install your charger in as little as three weeks. Please note - installation times may vary depending on engineer availability and District Network Operator (DNO) application time.

 

You can find out more, view our chargers, and book an installation here: https://www.ovoenergy.com/electric-cars/smart-charger.

 

 

4 replies

Emmanuelle_OVO
Community Manager
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  • Community Manager
  • August 29, 2023

Hey @Tamtb78,

 

I’ll ask internally for you and pop back to this topic.


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  • Rank 4
  • August 29, 2023

It took 14 days from first contact to actual install for me - this was back in April. I might just have been lucky, though...


Emmanuelle_OVO
Community Manager
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  • Community Manager
  • Solved
  • August 29, 2023

Updated on 05/02/26 by Ben_OVO

Hey @Tamtb78,

 

The timeline would be as follows:

 

  1. Compare and choose a charger
  2. Answer some questions to get an accurate quote
  3. Book the installation
  4. We’ll install your charger in as little as three weeks. Please note - installation times may vary depending on engineer availability and District Network Operator (DNO) application time.

 

You can find out more, view our chargers, and book an installation here: https://www.ovoenergy.com/electric-cars/smart-charger.

 

 


  • Author
  • Rank 1
  • August 30, 2023

Brilliant - thank you everyone!

M