Electric vehicles

Hi Everyone, just would be interested in the thoughts of those original beta testers of the V2G - I don’t think the charger is eligible for the “charge anytime” tariff and wondering whether there were any other tariffs within OVO people had moved to. The standard variable, which most of us have been stuck on for a while, in my case, more than negates the rebate in terms of a competitive price/KwH. Thoughts? Thanks

Anyone else fed up with OVO? Serious question. Had my car charger installed on 13th April, worked a breeze for 1 week. Would plug my car in and it would instantly start charging. Ever since 22nd April nothing but problems. Had myenergi look into it and the issue is completely with OVO. I currently have a huge complaint with them which has been ongoing for weeks. The app is not telling my charger to charge when plugged in. Which is just fantastic considering I’m paying them for ovocharge anytime at £27.50 a month with an allowance which ironically I’ve barely been able to use thanks to their diabolical system. oh and to make matters even better had to fork out £30 to charge my car at an OVO compatible charger at the weekend because shocker, the charge card with credit on it wouldn’t even work. so far I’m £27.50 out of pocket a month for a contract I can’t even make use of the allowance for, up to £18 in urgent charges that I’ve had to force at my charger just to charge my car up and £30

An advisory for those of you wanting to purchase an Indra Lux charger and will rely on a 4g dongle for internet connectivity. The Dongle needs to be purchased separately as part of the installation and will stop working after 3 years. I have asked Indra for clarity on this point but would seem bizarre to me that it would simply disconnect after 3 years particularly as it’s a £200 add on!

Had a hypervolt pro 3 installed yesterday. I am having trouble with the OVO charge app, trying to add my telephone number when I enter the return text 6 digit code it’s always saying wrong. I’ve rebooted my iPhone. I shall try ringing but just wondering if anybody has had this issue? Without I can seem to get the cheaper rates, the account information is correct.

After a previous post, I thought I would share my recent experience of driving in France in an EV.Firstly, driving in France is a delight. Good quality roads, less other traffic outside of cities and very good signage. Don't be put off about driving on the right. After the first few miles of intense concentration it will become natural.Plan your journey to allow for comfort breaks and of course charging. They inevitably come together! Allow plenty of margin. Depending on the range of your vehicle but I worked on 3-3.5 hours driving. As I did pre EV.A good app is essential to select charging points on your journey. There are loads of charge points around towns and cities and along major roads. Fast, clean and working. And also much cheaper than the UK. Some have facilities next to them. Supermarkets and fast food restaurants often have good chargers.The best way to pay for charging is with an RFID card. These are readily available from UK sources. Not only is it very quick but it keeps

Hi all,I’ve had my EV and charger for 4 months, charger has been connected via the OVO charge app since using. Yesterday evening (14th Jan) I tried to charge but the OVO charge app just kept displaying ‘Connecting to your EV charger’. I have had this temporarily before and unlinking the charger from the app and reinstalling it usually fixes the issue. Last night however it would not work at all. I tried unlinking, deleting both apps and reinstalling those, nothing worked to get them to link, I ended up having to bypass OVO Charge as I needed the car today. This evening again now (15 Jan), it still won’t connect my charger to the OVO charge app. Has anyone else had this?

Hi I pay £37.50 a month for home charging. I now have £120 available to me for public charging. Can anyone advise me how I use my public charging credit as it's not clear to me.Thanks

I had a Hypervolt Pro 3 Charger installed on Thursday, today is the first time i have charged other than a quick test to ensure working. I am rather dissapointed i thought it would be a little faster and its not much faster than the 3 pin plug method.  3 pin plug is taking 10A and the Hypervolt Pro 3 can take 32A. Am i doing something wrong or have I wasted a lot of money for no real gain?

Car measures 44kWh, OVO think 38.7kWh. Why such a big difference?

I would just like to say 'well done' OVO for your charge anytime EV charging deal. After 3 months I am very impressed with the system, app and tariff. I have also received the EV miles credit into my account earlier than expected.People often mention the Octopus EV tariff of 8p/kW but I'm sure there must be a catch in that and it wasn't enough for me to switch. Very happy.

My Skoda Enyaq keeps losing the connection to Charge Anytime.  Skoda servers are working and the car is sharing its location in an area of strong wifi next to the Hypervolt charger. How can I make it connect so I can get the cheaper charging?

As an OVO customer If I get a Hypervolt 3 Pro fitted by another contractor do I still get free Charge any Time or is this only available through your installation. Thank you

Hi all,I'm new to EV's, and would appreciate help!I have a Renault 5, which is compatible with OVO.I have a Pod Point charger which is not. I have a monthly plan with OVO and a Renault App through which OVO should speak to my car. I've agreed to all data sharing in my car. I have my vehicle connected to the Renault App.All schedules are turned OFF apart from on the OVO app, but the charge repeatedly fails to be performed.I have managed a charge through the charger once to make sure it actually works, which it does.I've read forums and tried deleting my vehicle from OVO charge after reinstalling the app, and have done the same on the Renault App.Any ideas how I can get Ovo Charge to talk to tge car app please?ThanksChris

Has anybody recently tried to add a Cord Zero with success? I was getting error 220 and now it says that I’ve successfully joined but lost connection . Currently waiting on Cord support line after the Easter weekend shutdown backlog...

Hi, can anyone help please? We have had the Hypervolt 3 charger installed today, we also have solar panels, our car is a Ford Kuga. I know the Ford is not compatible with Charge Anytime, that is why we opted for the Hypervolt 3 Charger. I have tried to charge the car this afternoon, it charged a small amount until the solar generation dropped due to clouds and sun movement, however I was expecting the mains supply to kick in and trickle charge the difference as necessary. Having looked at the Hypervolt app it is stating “Waiting for solar”, and the charging mode seems to be set as Super Eco, research has shown this means it charges ONLY from solar. Hypervolt instructions say that the mode I want is Eco, this prioritises the solar power but tops up with mains power as necessary.The Hypervolt app is controlled by an OVO integration - I am assuming this is via the Charge Anytime app, as that is where the link in the Hypervolt app takes me. My question is, where do i find the charging mode

After a successful Anytime charge a few nights ago, the Charge app has stopped talking to my car (last update almost 3 days ago). I’ve now removed my car from the app (under devices) and trying to re-add it. I enter Make / Model / Year of Manufacture but the “Continue >” button does nothing.Any suggestions other than the “switch to Octopus” I’ve had on other forums?

I am going to start my EV journey with a Hypervolt Charger and I want to use the ‘Pay as you go’ tariff. This is because i dont do many miles and very rarely long journeys, so seems the obvious start off. How does OVO know this and is there an app to keep track of the energy i have used?

Thinking of buying a 22 Kia EV3 never had electric cars previously are chargers specific? I’m a OAP and a little lost by it all. I see OVO do an instal service which would be easier than looking round. Any particular charger best of those mentioned. I won’t be travelling far local mostly and maybe a holiday so I won’t be needing the charge anywhere service. There is one thing that does concern me, if I change supplier will the charger still work? Thanks for any pointers

The Charge Anywhere app gives a detailed breakdown of all charging sessions. Is it possible to download it in a form that would make it useful for analysis later? I can download individual journey time/distance/energy used data from my car and the charging data would be complementary to that. I’m a bit of a spreadsheet nerd - I admit it! I have been recording fossil fuel use in my cars for years and would like to continue.Thanks,

Afternoon, After a few hrs of light reading, I think I am up to speed on the OVO CA wotsit. I do not want to pay for a package, so it’s my understanding that if I plug the EV in then OVO can see it’s the EV charging and will bill me for that @ 14p . My lad is buying the EV, he’s getting an MG4. Now, these aren’t mentioned anywhere on OVO so I assume MG cannot link with the CA, so I need one of the three chargers listed? Didn’t realise they were so expensive!If I just get an OHME charger which is cheaper through the dealer he’s getting the car from, what exactly do I lose out on? The 14p? I can see why I’ve not made the switch to EVs myself. Blimey. 

Has anyone noticed that the billing details has an entry for OVO Charge Anytime that is always zero, and another entry for Charge Anytime Credit that shows the savings on the EV tariff?I assume that the OVO Charge Anytime needs to be removed since it was replaced with OVO Charge.For example: Charge Anytime Credit -£20.15 VAT 5% of £99.90 £5.00 Power Move -£2.00 Power Move Subscription (includes VAT) £0.00 OVO Charge Anytime £0.00 Total -£17.15

Error 220so I had no joy charging our car on the  anytime app so called and was instructed to log out and reconnect with the zappi 2.1 it worked but only for one day . Now when I try the same thing it will not let me into the app saying error 220 . I am not stuck with no communication with Ovo due to being only a weekday support. So I have to go to a supermarket to charge and waste money again after paying for the highest monthly tariff. Any thoughts? I just want to be able to plug iin and charge is this too much to ask?

Over the past few days, as the cap on energy is dropping in Apr 26, Octopus have announce their overnight rate, is dropping from 7p to as low as 3.5p for some customers, but also 5p for others.Do OVO have any plans to drop Anytime from 14p, or are they just going to pocket the extra profit ?

Thinking of getting a KIA EV5. Happy to get a Hypervolt 3 charger but I do not want a monthly plan or smart charging. I just want to be able to plug in and charge overnight on cheap rate. Although I think I can get electricity at 14p KWH? Is that correct.Is this rate limited to normal off peak hours or something else. If my son comes to stay will he be able to charge his KIA EV6.It sounds as if I will have at least 3 apps. KIA, Hypervolt and OVO. Which one would I use to schedule charging. Also factor in my Duracell app although I don’t want to use electric from solar panels. Hope this makes sense all very strange for an EV newbie.thanks

I have an Ohme charger - not necessarily my choice but came with the car - and after it was installed and I set up the Ohme app to manage it, I found that it was not supported by Charge Anytime. OK, not a problem, and I have CA configured to talk directly to my car which works fine. However, the Ohme app allowed me to lock the charger so that it cannot be used by anyone else. I had to remove this lock to allow CA to take charge of charging.My question is, therefore - is the charger locked against unauthorised use? After all, I found that when initially set up with CA but with my car location wrong (so not recognised when charging) I could still plug in and charge with no additional action on my part. My charger is pretty well hidden so not likely to be used by the odd passer-by so I’m not very worried about this but I would still like to know! Is there a CA setting that I have missed that allows me to lock the charger except when specifically permitted, or does it recognise only my car