Electric vehicles

Hi, Does anyone know if the mercedes cla EV will work on charge anytime. It doesn’t have the fully electric CLA in the list. It shows the mercedes CLA 2021+ hybrid. My car is a 2025 model year. ThanksPeter  

Hi AllI have a new EV car and signed up for the Charge Anytime Tarriff, I see a credit against the tariff, but I seem to be paying for my full electricity usage (and the tariff on top) it doesn't seem to be reflecting the EV charge out of the total which is double my usage compared to last year?  I’ve seen that at the beginning of each month it should credit this back but for me it’s charging for the tariff, crediting back a small amount, but still charging me for the full consumption.  (This is the 3rd month on the tariff now)Anyone else getting this issue?  Thanks 

I am about to buy a Kia EV6 and I believe it is not compatible with the ‘charge anytime’ offerings, however, if have one of the two OVO recommended charger installed as per the recommendation here https://www.ovoenergy.com/electric-cars/smart-charger? does this allow then Charge Anytime offering/saving to be used? Many thanks in advance.

Hi All1st question so please take pity on melooking to get an Kia EV3 on the motabilty scheme ,they will install the charger (OHME HOME PRO)Ovo dont support these? however they say they support the EV3, but it needs to be able to use the internet?Sorry to say im over 60 and have no idea if the EV3 can use the internet any help would be greatfully received,i would rather not move supplier but if that is the only way to make it work i may have to.many thanksColin

I got a BMW 330e PHEV in February, and have had continuous problems with charging at home from the start.  Charging will get under way OK, but be interrupted at frequent random intervals, so that I have to reset charging at the car, when charging will restart, only to fail after 2-50 minutes.  The problems occur at any time of day or night.  Details:1    BMW checked the car's charging 2 days ago, and found it free of any fault.  The car's charging control system is being triggered to shut off the supply of power by some change in the quality of the power supplied by OVO.2    interruptions occur whether I supply the power via my Indra Smart Pro charger OR via a 3-pin plug from one of our domestic sockets (using in this case the BMW-supplied Flexible Cable Charger.  So apparently the fault is arising upstream of both my domestic outlets and Indra Smart Pro charger and its separate cabling from the meter box.  As far as I can understand, this can only be in the meter box itself, or even i

Had my Indra Charger installed for a week now.Done several charges with no issues, OVO has 'seen' them fine.Until this morning that is.Latest charge has not shown in the OVO app and it's been saying there is an issue try again later.Got home and charger was flashing purple, which I understand is a comms error.Rebooted and now white again, but OVO don't seem to know I charged last night, as I guess there was a comms problem.Will this sort itself out or will I be charged at the full rate for this charge period because of a comms drop?And anyone with an Indra, how common is it for this to happen, bit worrying.

I will charge your BMW, look I have made a schedule.    Oh, I’m sorry, it has been 16 minutes and I have forgotten your charging schedule.  Fear not. Another 34 minutes has elapsed and I am clever enough to generate another smart charging schedule for you. Why don’t you go to sleep, it’s really late. Good morning…. I couldn’t be bothered to charge your car.How about tomorrow instead!? 

How about considering “we are all hoping and praying for the long awaited UK rollout of the V2G plus V2H system”, (already working for well for over 12 months in France), using a suitably equipped small BEV like the Renault 5 E-Tech, with an up to date CCS2 Bi directional home charger installed in my garage, since the old Chademo Nissan Leaf system is well on the way out and never worked properly? WHEN IS THE UK ENERGY INDUSTRY GOING TO CATCH UP WITH FRANCE?

I live in Perthshire and have an Economy 10 tariff and use a Zappi ev charger.My peak rate charge is 23.56p/kWh and 16.56p/kWh for off peak.Right now (in summer) the afternoon off peak rate applies between 14.30 and 17.30.So, if I charge my car before 14.30 when the peak rate applies, I should see a “smart charge saving” off around 10p/kWh based on a 14p/kWh cost.That seems to work out fine according to the app - but only if I’m charging the car before 13.30. After that time my saving seems to drop to around 3p/kWh i.e. it looks as if my saving is relative to the off peak rate after 13.30.So my question is - does the controlling software assume that the off peak rate applies after 13.30? That’s certainly what it looks like.(13.30 to 16.30 is the winter timing for our Economy 10).

Can two Indra Smart Pro chargers each be fitted with their own CT clamp on the same incoming meter tail, allowing independent load curtailment on a single-phase installation, or do the chargers require a dedicated multi-charger load-sharing configuration?

I have a Charge Anytime account which gives me a monthly "free" quota for home charging plus an annual allowance for public charging (at selected charging points). The CA app tells me how many kWh of my public charging allowance I have used but I cannot find the value of this, or the money value of my remaining allowance. Knowing how many units I have used is interesting but the pounds-and-pence value is also very relevant! Any way I can get this number? Have I missed something obvious in the app - always a possibility?

Hi All I wonder is someone could help me.  I’ve have been trying to connect the OVO Charge App to my EVEC VEC01 charger for several weeks now but keep getting an error message.  I am not sure if I am missing something really simple or if it is something more than that.  The app is also saying that it is not able to connect direct with our cars (Jag IPACE and Peugeot 2008) for some reason - so that’s not helping. I have completed the update on the EVEC app and have also rebooted my charger several times.  We also have a smart meter at home that gives 30 minute readings. As you can imagine I am getting really frustrated now with the whole situation as it should work.  Any help would be appreciated.Thanks Sarah​​​​​

I have two EV’s both added on OVO Charge. Up till around a week ago all has been well, both cars have smart charged just fine. I am now finding that smart charging does not always work. What seems to happen is I plug in an EV and charging starts but does not then get stopped/started under OVO Charge control. The effect of this is that I get charged full rate (as opposed to the 7p VAG deal rate).

Just wondering whether there were many from the original trial still going with the charger? And, also thoughts on the ending of the export credit and the new V2G trial?

Hello.  I have a Tesla Model 3 2021 (if that’s relevant)  my EV Charger is a myenergi zappi 2.1 solar compatible. Firmware updated etc  I am using the OVO charge anytime add on (not part of any monthly plan).  I have a solar set up. Throughout the house all the CT clamps are in place and facing the correct way.  my question is about the charge (money) when the smart charging session is in use when there is some solar generated power too.  so say for example the car is charging at 7.4kw. I am generating 3kw through solar and all of this goes to the car. I would then get a boost from the grid of 4.4kw to meet the 7.4kw demand.  is OVO able to distinguish how much is from solar and the grid (like the myenergi app shows me) and only charge me that is coming from the grid? Or is the OVO charge app / OVO not able to differentiate this and I get charged the full 7.4kw rate regardless of where this is coming from (during a smart charging schedule).  thanks 

I've been on Charge Anytime for nearly 3 years and seen the charging rate change from 10p to 7p, then up to 14p.I've also seen OVO and Ohme fall out, so my charger can no longer communicate with OVOs software. This means that one of our cars is no longer compatible with OVOs Kazula software.Also, my fixed tariff is about to expire and OVOs latest tariffs are no longer competitive.For all these reasons I'm looking for an alternative supplier and was wondering if any supplier other than OVO does an EV "bolt on" like Charge Anytime. I've done some research but most suppliers only seem to do a dual tariff, with an expensive day rate. My only other option, it seems, is to get the cheapest possible fixed electricity tariff, like Outfox, and just pay their standard rate for charging the EVs.Does anyone have any suggestions?

Anyone else unable to log in to the Ovo Charge App this morning using either mobile number or email?

Hi, I have an Audi Q4. Been using my Ohme charger for over a year with no issues, apart from the obvious hike in fees.I have had an error the last few days, it saying ‘issues with charging’ with a resolve issues that I have done numerous times but no joy.my car is still charging but obviously not at the EV rate. Any ideas? 

Because I have plenty of spare PV energy in the current weather and because I have already used this month’s CA allowance, I thought I would drag out my granny charger and use that - didn’t need to use the car today anyway. So, plenty of sun, and put 15kWh in the car battery.So I was a bit surprised to find that Ovo, via my CA account, have charged me for using my own electricity! Especially given the amount of energy I am currently uploading for no payment while I wait for some weeks for my SEG account to be set up, this seems a bit rough.How can I charge my car with my own electricity without Ovo charging me?

Hi Everyone, just would be interested in the thoughts of those original beta testers of the V2G - I don’t think the charger is eligible for the “charge anytime” tariff and wondering whether there were any other tariffs within OVO people had moved to. The standard variable, which most of us have been stuck on for a while, in my case, more than negates the rebate in terms of a competitive price/KwH. Thoughts? Thanks

Anyone else fed up with OVO? Serious question. Had my car charger installed on 13th April, worked a breeze for 1 week. Would plug my car in and it would instantly start charging. Ever since 22nd April nothing but problems. Had myenergi look into it and the issue is completely with OVO. I currently have a huge complaint with them which has been ongoing for weeks. The app is not telling my charger to charge when plugged in. Which is just fantastic considering I’m paying them for ovocharge anytime at £27.50 a month with an allowance which ironically I’ve barely been able to use thanks to their diabolical system. oh and to make matters even better had to fork out £30 to charge my car at an OVO compatible charger at the weekend because shocker, the charge card with credit on it wouldn’t even work. so far I’m £27.50 out of pocket a month for a contract I can’t even make use of the allowance for, up to £18 in urgent charges that I’ve had to force at my charger just to charge my car up and £30

An advisory for those of you wanting to purchase an Indra Lux charger and will rely on a 4g dongle for internet connectivity. The Dongle needs to be purchased separately as part of the installation and will stop working after 3 years. I have asked Indra for clarity on this point but would seem bizarre to me that it would simply disconnect after 3 years particularly as it’s a £200 add on!

Had a hypervolt pro 3 installed yesterday. I am having trouble with the OVO charge app, trying to add my telephone number when I enter the return text 6 digit code it’s always saying wrong. I’ve rebooted my iPhone. I shall try ringing but just wondering if anybody has had this issue? Without I can seem to get the cheaper rates, the account information is correct.

After a previous post, I thought I would share my recent experience of driving in France in an EV.Firstly, driving in France is a delight. Good quality roads, less other traffic outside of cities and very good signage. Don't be put off about driving on the right. After the first few miles of intense concentration it will become natural.Plan your journey to allow for comfort breaks and of course charging. They inevitably come together! Allow plenty of margin. Depending on the range of your vehicle but I worked on 3-3.5 hours driving. As I did pre EV.A good app is essential to select charging points on your journey. There are loads of charge points around towns and cities and along major roads. Fast, clean and working. And also much cheaper than the UK. Some have facilities next to them. Supermarkets and fast food restaurants often have good chargers.The best way to pay for charging is with an RFID card. These are readily available from UK sources. Not only is it very quick but it keeps

Hi all,I’ve had my EV and charger for 4 months, charger has been connected via the OVO charge app since using. Yesterday evening (14th Jan) I tried to charge but the OVO charge app just kept displaying ‘Connecting to your EV charger’. I have had this temporarily before and unlinking the charger from the app and reinstalling it usually fixes the issue. Last night however it would not work at all. I tried unlinking, deleting both apps and reinstalling those, nothing worked to get them to link, I ended up having to bypass OVO Charge as I needed the car today. This evening again now (15 Jan), it still won’t connect my charger to the OVO charge app. Has anyone else had this?