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darren_p
Rank 1
September 25, 2026
Question

No scheduled sessions showing in Smart Charging

  • September 25, 2026
  • 1 reply
  • 23 views

I’ve been able to charge normally for months but new problem not experienced before today. The car would not charge as there were no scheduled sessions shared with the charger (Hypervolt Pro3). I’ve checked internet, turned the phone on and off to refresh the App, checking connections, changed the “ready by” time on the App to be shorter - still no charging or charging sessions shared with the charger. I’ve raised a tech ticket with OVO live chat team as they were out ideas. Has anyone had a similar problem?

1 reply

Abby_OVO
Community Manager
Abby_OVO
Community Manager
September 28, 2026

Hey ​@darren_p 

 

Sorry to hear about this. I have checked in with the team and they've confirmed it's been raised as a ticket with Kaluza and they should reach out when it's resolved. Do keep us updated with how you get on with that, and if need be we can chase them if it’s taking some time for them to get back to you on this.

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