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Rank 6
MikeyB
Rank 6
October 3, 2026
Solved

I've left OVO, but not got my Charge Anytime credit

  • October 3, 2026
  • 2 replies
  • 40 views

As with the title of this.

I've just left OVO and have now received my final statement. It does not take into account the money owed to me for home charging via OVO Charge. How do I go about claiming this?

    Best answer by Chris_OVO

    Hey ​@MikeyB,

     

    Our customer forum is unable to assist with account issues because we do not have access to account information. 

     

    For the best advice, please contact the Charge Anytime team directly. They can review your account and provide you with the most accurate help.

     

    You can reach them by phone at 0330 175 9678 (press option 1 for new customers or option 2 for existing customers) or by email at ovocharge@ovo.com.

    2 replies

    Chris_OVO
    Community Manager
    Chris_OVOBest Answer
    Community Manager
    October 5, 2026

    Hey ​@MikeyB,

     

    Our customer forum is unable to assist with account issues because we do not have access to account information. 

     

    For the best advice, please contact the Charge Anytime team directly. They can review your account and provide you with the most accurate help.

     

    You can reach them by phone at 0330 175 9678 (press option 1 for new customers or option 2 for existing customers) or by email at ovocharge@ovo.com.

    Renewable energy jokes never get old.
    Rank 6
    MikeyBAuthor
    Rank 6
    October 5, 2026

    Hi Chris,

    Thanks, I’ll send them an email.

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      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd