Smart meters

I was very disappointed with OVO when I had a smart meter installed and that they did not test the strength of the wireless signal it uses. When I complained that as its not working and after trying various proccedures etc etc still nothing. When I asked the meter be removed I was told once its in its in! I Decided I was Not accepting that as the signal clearly was the issue. I contacted my local MP and after explaining what had happened my MP acted very quickly and arranged directly with OVO’s High Level Customer Complaints Team to get someone out to test and do their checks and then 2 weeks after I complained the Smart Meter was changed for a non smart meter and since then I have had no more wireless or mobile signal problems. Even when another part of the OVO family sent me a letter saying that they couldn't see my smart meter, again I had to call them and asked them to read my notes and complained. They finally admitted defeat and apologised for the inconvenience. So if OVO say the

Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? It is still showing the previous owners value of usage for gas and electric. Thanks

I had a gas & electric smart meter fitted about 3 weeks ago. Since then my outside gas meter makes a really loud noise every time the gas switches on, surely this can't be correct?  

Does the smart meter recognise the electricity I return to the grid through my solar panels?

If I was to move over to OVO and have a smart meter installed, where does it get installed? Will it be inside or can I have it outside? I don't want a smart meter installed inside my home because of negative effects on health that have been reported. Please let me know, thanks. 

Hi Ovo, Our gas supply suddenly cut out last week and the helpful Ovo support line worked out that our smart meter battery had run out after just 1 year! They came and changed it and everything seemed great. Today I've had a phone bill for £40!! For speaking to Ovo for 15 minutes!!! This is horrendous Ovo!! It wasn't our fault a battery said to last 10 years lasted just 1!! Shocked.