I had a gas & electric smart meter fitted about 3 weeks ago.
Since then my outside gas meter makes a really loud noise every time the gas switches on, surely this can't be correct?
Best answer by Anonymous
Updated on 28/08/2020: Advice below is spot on.
If you have a non-smart gas meter making an electronic beeping sound, see this topic for what it is and what to do.
Some noise from your smart gas meter is considered normal, however if this is particularly loud, I think it's best to look into it a little further.
Firstly, we need to see if it's coming from the meter itself or the regulator (this is a cone shaped object that sits on top of your gas meter). It'd be great if you could video this. We'll need to know if the noise is more of a mechanical or a humming noise.
It's possible that we'll need to exchange the gas smart meter, but if you send a private message with a video to the team via Facebook or Twitter with your account number, name and DoB they'll be able to look into this further. You can also email this instead: email@example.com.