Electric vehicles

Why is “night rate” electricity much cheaper to have if used with an electric vehicle tariff than a straightforward (Economy 7) storage heating tariff and why is the cheaper tariff only available if you own an EV?

Ok so this seems to be a problem with Audis after doing some research. I have a project ev charger and after doing through all the options I can’t get the app to charge via the smart charge. So annoying. You connect it to the car, the app says it’s connected you tell it when you want it charged by and it does nothing all night. Even when you press for an urgent charge it doesn’t work. Contacted the support email, not much help to be honest. Anyone sorted this problem out? 

Hi,  I have been very happily using  Charge Anytime with my Tesla for the past 2 years.  My son is now also planning to get a Tesla but under a lease scheme. I believe he would have his Tesla account linked by the Lease company as a driver of the vehicle. The limitation on adding a second Tesla to your Charge Anytime account is you have to use the same Tesla account. Can this be achieved if the Tesla account I’m currently using is identified as  a driver of the leased Tesla?  I think added drivers get access to most features so I’m hoping this would work. Can anyone confirm this?  Unfortunately I only have an older  Hypervolt V2 charger so that’s not yet compatible with Charge Anytime.  Many ThanksRob

Does anyone else have a Project EV charger and uneventfully using the Project EV app?For over a year that's what I did, got home plugged car in and the timer set in my car (Nissan Leaf e+) used the off peak electricity kindly provided to me by OVO.A few weeks back Project EV sent an email suggesting I migrate to Electric Miles, which I did. Setup wasn't straightforward,  but it was manageable, however  its reliability causes anxiety.Now when I plug in I don't know if I'll wake to a night without charge,  like this morning. I went to the Electric Miles app and it's asking me to add a charger (already done, more than once). To be fair, their Support does respond, but not always with a solution. Some replies have been to the effect of stating awareness of a problem and working on it.Is it just me?

I have my EV signed up to Ovo charge. I have the App, I have the card but how does on use it!I’ve had a very stressful day trying to use public charging and had to resort to first downloading those charger Apps but failing to get them to work and eventually just using my debit card with still some difficulty! In fact it was an octopus customer who rescued me by simply holding his octo card to the contactless and it going right through thank god. I’m now fully charged to journey home.  do I just hold it to the contact point? Like a debit card? I’m such a noob to this so clueless without instructions 

The Leaf isn’t on the list of vehicles that OVO says is compatible with their systems. Does anyone know why?  I’m asking as I have a smart meter, a smart charger (not one of the ones OVO recommends) and solar panels and was hoping to benefit from the V2G when is is fully up and running.. 

Hi Folks,I’ll begin by saying the setup for EV charging hurts my brain!I have a Cord One charger, which is meant to be Ovo compatible and I’ve been using their recommended app from Monta to manage smart charging.I’m on Ovo Charge Anytime and also have the CA app installed on my phone. I’m not sure if that’s needed or not though. It seems like that and the Monta app fight for the right to schedule my EV charge times.To confuse myself further, I’ve just enrolled in the Power Move Flex option where I’m supposed to have the car plugged in as close to 24/7 as is practical.My dilemma is, if I set my Monta app to smart charge then the Charge Anytime app doesn’t see the car as being plugged in, so does that mess with the Power Move Flex sessions? However, if I set the Monta app to ‘Charge Now’, then the car is being charged at any time, day or night, and I don’t know if I’m then paying peak rate for the electric.Should I even have both apps installe

Does anybody know if you can use charge anytime with a compatible vehicle using the standard 3 pin mains charger ?

Hi,I’m considering to start using OVO for public (AC) charging of my electric car.But: the public charging station closest to my house, so preferred station to use, is not showing on the map in the OVO app. No idea why, two other stations a little further away from the same operator (TotalEnergies / Greenflux) are shown. It’s definitely not a new station. And it works. It is visible in pretty much every other charging app I have.How can I get OVO to add this specific charging station to their map/database?Rough location: The Netherlands, Utrecht, De Meern.Thanks,Matthijs

 Kaluza access to your Tesla AccountShouldn't they only need access to: charging location, commands to schedule, start, and stop charging Rather than basically ownership of my car?Kaluza for some reason needs access:Vehicle InformationVehicle live data, location, eligible upgrades, nearby superchargers, ownership, and service scheduling dataVehicle CommandsCommands to access Sentry, *****add or remove driver, unlock, wake up, remote start, and schedule software updates****Vehicle Charging ManagementVehicle charging history, billed amount

Hello Like most people in this forum, I've recently started having issues with my Ford MachE using charge anytime. I seen on another thread we're hopeful to have an update today, can anyone confirm if we've a resolution.Ill simply have no other option but to leave and join one of the company's offering a discounted EV

i am about to take delivery of my first ev, had my charger recently installed and activated charge anytime on my accounti was just wondering if i have it plugged in and on a schedule to charge, what if i need to use my car before the scheduled charge has finished, do i just unplug or do i need to cancel through the app first? 

Please help from the hive mind!We had our Indra Smart Pro replaced under warranty last week - we also have solar panels and used the solar matching option successfully for 3 years - however we now no longer seem to be able to switch to non boost mode? Previously toggling between Boost and Eco allowed the 1.5kw cheaper rate but it toggles between “solar” at 7.4kw and Boost at 7.kw. Even when there is no sun? anyone had similar issues? Indra have been of little help.

I thought it would be helpful if I described my recent experience in trying to extend the subscriptions to Renault’s connected services.On it’s third birthday, all of my Renault Zoe’s connected services stopped working and so did Ovo’s Charge Anytime app. Charge Anytime’s reported mileage and battery status did not update further despite having driven and recharged several times.In the Renault app and website (https://my.renault.co.uk/contracts.html) those services were just shown as “Ended”. I gather each should have had an “Extend” button but this was absent.My dealership was unable to help and could only direct me to Renault Customer Services (034 433 50000). I called Renault and had to provide the car’s original registration (I have a “cherished” number plate) and Vehicle Identification Number. (VIN).In an email, Renault replied “Sin

Earlier this week Ford Pass suspended my account as linked with OVO (3rd Party App)Therefore I am unable to use and will cost c£100 per month more on my electricity bill.Is anyone else experiencing this issue and what are Ford and OVO doing to resolve?I use a Pod Point 7kw charger to charge a Ford Mustang Mach E XL using the OVO Charge anytime App linked to my Ford Pass for the smart charging to give me best rate.

I have a Ford Mach-E and have been using OVO charge anytime for about 4 months now.But Ford have decided OVO is a security risk and has blocked the account.Is anyone else using this successfully? Is there any plans for charge anytime to support Ford cars?

Hello,We had a Hypervolt Home 3 Pro installed by Ovo yesterday and have been trying to connect it to Ovo Anytime via the app. However, we just keep getting an error message saying “You cannot currently enrol in the Ovo integration as we need to finish upgrading the firmware on your charger. Please ensure your car is not plugged in to the charger and try again in an hour”. Needless to say we have tried several times since the installation was completed yesterday afternoon, but are still getting the same message. I have tried deleting the Charge Anytime app and reinstalling it but still no joy.The troubleshooting test on the Hypervolt app says everything is fine. Have considered doing a factory reset or unadopting and readopting the charger, but the Hypervolt help pages say to only do these things if advised by their Customer Support team.We have previously used Charge Anytime D2V with my husband’s previous company car (Kia Niro) but both current cars aren’t compa

I had my smart meter installed last week and charge anytime worked fine on the first try. Last 2 nights there has been no charging so I had to do an urgent instant charge via the charger app this morning. The Renault app appears to be connected as it tells me how much charge I have, but Charge anytime is not initiating the charge. I have no idea how to resolve this.I feel as though I have 3 mechanisms of starting charge- by the Apex EV app, the Renault app or the charge anytime app and I don’t know whether this causes a problem.

Hi,I use “Urgent Charge” to opportunistically charge my car during the day from solar when our home batteries are full and the sun is likely to stay out. I can do this from any location as I leave my car plugged all the time.Once initiated, I can’t find how to cancel urgent charge from the app so that the normal schedule kicks back in. I believe you need to physically go to the car, unplug, possibly even drive to a new location etc before the app spots you are finished.Am I missing something?It would be really useful to be able to simply cancel urgent charge from the app so I can do this all remotely. Thanks,Frank.

Got up this morning and car wasn’t charged. Nothing was added. I’ve lost a days pay as a result. MG4 has been charging 5 nights a week faultlessly since July 2023. I use the OHME app to schedule charges as the MG is incompatible with Charge Anytime. The last charge session showing on the OHME app is 04/12/23? It has worked since then including overnight Sunday into Monday. I did update the OHME app last week as an update was available and thought it might fix not showing the charge sessions. any help greatfully appreciated as worried I can’t work tomorrow.

While exploring options, I wondered if anyone could share their experiences holidaying with an electric vehicle. We do tend to travel around the UK and occasionally the near continent, so it would be useful to hear any tips, pitfalls and suggestions from those who have tales to share of their travels - positives and negatives. 

Updated on 21/01/26 by Ben_OVOWhilst OVO doesn’t currently offer a dynamic ‘Time-of-Use’ plan, check out our latest ‘Type-of-Use’ plan - Charge Anytime which gives you an exclusive rate for EV charging.Check out our grid balancing scheme that rewards you for shifting peak usage:   Time of use tariffs These are tariffs/plans which have ‘dynamic’ pricing. The unit rates change at different times of the day, rising at peak demand, and falling during periods of low demand.