Hi, I live in Dundee, Scotland which is a fairly large city, senior citizen currently on pre payment meter THTC and know all about the RTS switch off. Made arrangements with OVO to change over to pay as you go Smart meter, Engineer arrived yesterday and couldn't do the switch as the Smart meter failed to connect, he sent the relevant information to OVO that no installation had been made, what happens next?
Engineer just said let OVO figure it out, can someone help
Best answer by Firedog
I live in Dundee, Scotland
… Smart meter failed to connect,
The smart meter will probably have tried to catch the LRR signal from the Angus TV tower. If your meter is on the wrong side of the Law or the house, not to mention if it’s down in a dungeon, the signal may well have difficulty getting through. It may be some time before a good solution is available, but you’ll have to get a new meter before next June anyway. If all else fails, you’ll probably get an Economy 7 meter.
I’m not sure whether pre-payment is another complicating factor. Are you sure that’s the best solution for you? The new smart meter will do its job of measuring your electricity consumption, but you’d have to submit readings manually until the connection is made. It could be that topping-up will be a pain, but
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