The Archive

Will the smart meter readings and the usage chart on the OVO website both go back an hour at the end of October?

I knew standing charges were raising  ridiculously  but I thought KW prices were dropping?I am paying the same KW for both gas and electric which will mean even though I use very little energy my bills will raise

It may just be that I’ve never noticed before, but on my OVO Account Home Page in the box where it confirms that my smart meter is sending readings automatically, I’ve now noticed that it shows the last reading date.   Your smart meter is sending them to us automatically. Nice one!Last reading: 01 Apr 2024You don't need to do anything. This is such a welcome and useful bit of information (as a visible pointer to estimated readings, for example) that I’m sure I should have noticed it previously? Apologies if this is merely another of my senior moments! EDIT:  …and apologies for misspelling Home Page in the title…

Hello.  I want to install a 5KW battery and have contracted with supplier. Iam now tokld ther is an up to 3 month delay in the approval of G99  applications even for fast track and approved systems.comments please!

I’ve recently started using Home Assistant to monitor my home. I’ve got 5 Aqara temperature and humidity sensors feeding in data via a ConBee II usb device, I’ve got a Hive integration, and I’ve got an Ovo integration. But I don’t understand what the Ovo integration is showing me. The documentation saysSensorsThis integration provides a few sensors for OVO Energy:Last Electricity Reading - Last meter reading consumption in kWh. Last Gas Reading - Last meter reading consumption in kWh. Last Electricity Cost - Last meter reading electricity cost. Last Gas Cost - Last meter reading gas cost.But it doesn’t explain whether these are half hourly readings, or daily or something else. I’m also very suspicious of an electricity reading that’s decreased over the last 48 hours.Has anyone on here used this Home Assistant integration, and if so what do they make of it?     

HelloTrying to find a way I can download all my past usage to a spreadsheet but I cannot find any way to do this.  I know I can copy/paste into Excel but it would be better if I could download a year at a time. Even better would be API access.  I see in the chat this was discussed about 5 years ago, did it take off? Thanks in advance.  

Updated on 08/10/24 by Shads_OVOI’ve had solar panels for some time and added batteries more recently - which I’ve now added extra capacity to also.  Over the last few weeks, I noticed a few changes to my inverter control options, the latest of which offered a ‘Battery Conditioning’ set up. Not knowing what this did exactly, I asked my installer but they were non the wiser, so I contacted the inverter manufacturer and got a mini manual update with a suggestion that this could help to extend battery life. Now having used it successfully, I thought it might be useful to pass on the information. There are different battery chemistries so you need to check your own set up but mine (and many others these days) use a Li-FePo4 (lithium iron phosphate) construction. With these batteries, especially when using multiple cells, it is important to keep battery voltages at the same level. The technique for calibration then works by charging the batteries to full (usually 100%) and then holding the

From the BBC website, https://www.bbc.co.uk/news/business-58090533“ The regulator is also adding £28 to everyone's bill over the year to cover the cost of dealing with £3.1bn of debt that customers owe to suppliers. “What ?.Imagine I own a business, say a plumbers or car dealership.If one of my customers fails to pay his bill, can I get the Government to force all my other customers to pay for my inability to recover my loss ?.In fact, it’s even better than that. The Government is getting all my competitor’s customers to chip in as well !.What is going on ?

So I have a BMW 330e and a hypervolt 3 (Installed by OVO). My issue is, with my granny charger my car would charge fine and I would receive the credit from charge anytime as my car would only charge when the grid is at its greenest. Now I have an actual EV charger, the charge anytime app doesn’t work like It did, It sometimes gives me credit, it sometimes gives me part credit from a charge and other times I pay full whack for the entire charge… I don’t have a clue what is happening and I have checked every setting I can possible think of and see but nothing I do seems to fix this.  I'’m fully aware that the hypervolt charger cannot connect to charge anytime currently unlike say Ohme, however I have a compatible EV/Car which worked perfectly fine before. 

Updated on 08/10/24 by Shads_OVOThere are several discussions currently ongoing regarding smart meters, reliability of connection and the effect on users habits. What may not be too well known are the raft of projects currently underway to expand the capabilities of the smart meter network to measure and record other criteria which could help to tackle energy loss in the home and ultimately contribute to a ‘net-zero’ energy emission goal. Termed a Smart Meter based IoT (internet of things) program, lots of organisations are looking into how additional sensors might be able to utilise the smart meter network to add monitoring for the likes of heat pumps, temperature, humidity and other parameters for a better package of control capabilities for home energy management. Some of the projects are listed here Smart Meter IoT ProjectsPhase 2  

I, wrongly maybe, as an OVO customer , started a Fixed Rate two year contract on 27th Oct.  Simpler Energy is much cheaper - for the present.  Can I change over to Simpler Energy and go bsck onto another Fixed rate contract in the future?

Hello, In late January, I have switched the electricity suppliers and left OVO Energy. Today, I have received a statement for electricity for the period between 17 February and 16 March, which was already covered by my new supplier and not by OVO, indicating just over 66 pounds in debit. How can I owe this amount if OVO is no longer my supplier at the property? Upon trying to conact OVO in a reply to the statement sent by e-mail (at hello@ovoenergy.com), I received a message that this e-mail account is not registered to an OVO account, which further complicates the issue. I would appreciate any help on the subject. If that helps, my OVO account number listed in the statement is *Edited by Mod* Kind regards

I was on holiday between the 4th and 24th February. I left a fridge freezer and a seperate freezer running obviously. All other appliances were unplugged including the internet. Ovo have e mailed to say my average useage was 17.75% higher than what was required to hit my target. Perhaps I have should have moved out for the extra 9 days. I think we are being hoodwinked !

Hello Everyone,I’m asking if there is someone on here who can help me to navigate my way to working all these things to my best advantage. I have solar panels, a 4.8KW storage battery and an electric vehicle. Last October I signed up for the Power Move scheme which has been great and I have managed to reach the maximum £15 every month.Now that we are coming into the Spring which brings more daylight hours and more sunshine hopefully I’m trying to work out the best way to maximise all these things. Last summer I was able to run my EV almost completely from charging it in the daytime from solar generation alone (I work part time so am at home a lot so can plug it in once my battery has fully charged), but I realise now that that does not help my statistics to benefit from Power Move. I realise the peak hours for Power Move change from 4-7pm to 6-9pm in April.All you clever analytical people with your spread sheets - would I do better to not charge my car from solar generation in the day,

Hello, I will copy/paste my sent email here..... (sent 2nd July 2022)Hello,  I would like to request a review and reduction to calculations for my Direct Debit amount. I currently pay £107 per month (I have always chosen to pay a little more than the minimum requested amount) , and I have been informed today that OVO will be changing my monthly payment to £255. Thats a 238% increase.  I would like to request an 'estimation' that accurately reflects my actual usage as I a) live alone and work 6 days a week (ie: reduced usage) and b) an increase to £255 per month is both unattainable and excessive to say the least for a single occupancy, lower usage dwelling.  My current account balance is +£696.05 I am on the 2 year fixed energy plan for both Gas and Electricity.  The OVO email estimates that my account will be -£2,959.51 at contract end on 7th Feb 2024 (end of contract).  Regards Leigh Foster  I really would appreciate a response from people as I am really concerned with how I can affo

I will like the people in the community to share their perception and expectation of sustainability in the UK energy sector

Hi All,I have a Jaguar iPace with the Ohme ePod charger which I have been told will still work once Jaguar lockdown their API preventing Anytime charging in the normal way.I tried last night and again tonight and the only way I can get the car to charge is via the “Charge to full ASAP” I have tried to set a schedule but the car just says “initialising” the jaguar app has no schedule setI am missing something - BTW I deleted my Anytime account and re-open it under the Ohme and not the Jaguar.Thanks 

Starting a new conversation because I can’t find any info on the forum about this.I have recently had an Ohme Home Pro EV charge point installed and signed up for the Charge Anytime add-on. I’ve been monitoring the Charge Anytime credits that have been applied to my account and they don’t seem to match the kWh consumption that is being reported in the Ohme app. I think everything is set up correctly and some Ovo credits have been applied, but the usage doesn’t look very much like what the Ohme app says I’ve used - my Ovo account is either missing some smart charging sessions or the smart charging kWh for each session are being underreported. I appreciate that there may be some delay between the chargepoint reporting the session and Ovo applying the charge credits, but Its been 4 days since I last plugged in and things have not caught up.So the question for anyone with a similar setup is - how accurately do the Charge Anytime consumption figures match those that are reported by your cha

Just joined Charge Anytime in  December and wondered when I should see a payment into my bank account.  So far its been great I have a PHEV and my petrol consumption has decreased dramatically.  Edit - just found a thread explaining credit will be applied after first full monthhttps://forum.ovoenergy.com/topic/show?tid=16779&fid=138Edit - Just found the credit has been applied to my OVO account so above thread isn’t right!

Only just started using charge anytime and I am confused! Tried charging at 50% to be ready next day @ 7.00 but only got to 70%, so am I doing something wrong? I have the Ohme pro! Tia

70 years ago the Chairman of the Atomic Energy Commission, Lewis L. Strauss, predicted that by 1970 electricity would be ‘Too cheap to meter’.  ( It is suspected that he thought nuclear fusion would be here by then, but as we all know nuclear fusion is always 40 years in the future. )‘Too cheap to meter’ does not mean ‘Free’, it means metering is not worth the effort.All our electricity suppliers spend a lot of money on billing, accounts, support, etc., most of which could be avoided if users just paid a fixed price for having power supplied to their house. Like car tax, but for electricity. A fixed part of our bills already exists, the despised ‘Standing Charge’. What you you think of paying just that, but somewhat higher, for all your electricity ?.Obviously there would be a lot of effort to get this working, but it could be done. ( e.g. Just like bigger cars attract bigger tax, the ‘Standing Charge’ could be banded by some method. )What do you think ?

I recently signed up to renew my energy for a further two years on a fixed rate from mid April. However, I have today received an email stating that I am being switched to a variable rate when my present contract finishes. Has anyone else experienced this? I have been with the company for years and my account always has a healthy credit balance. Not sure if the right hand knows what the left hand is doing. 

Here is the main text from the email that I just received:  Your Power Move Plus target.   Your personal Power Move Plus target for this event is 0.5 kWh.   Avoid using non-essential electricity between 5pm and 6pm on Thursday 16 November and for every kWh you shift below your target, you’ll receive £3 towards your energy bill.  It is impossible for me to achieve even 1 KWh below the target of 0.5 KWh!  Can any Ovo person, or anyone else for that matter, make any sense of this?