Hi. I am new to the forum.
I have been with OVO for 10 months and I have had 2 SMETS2 meters fitted not long after I moved to OVO.
Unfortunately, the system has never worked properly since installation !
What used to happen intermittently was one of 2 scenarios:
The WAN light used to go off and my smart meter would stop sending my meter readings to OVO or the HAN light used to go off and my IHD would stop working with the message "waiting for current data" being displayed.
Last week all 4 lights (including the WAN and HAN lights) continued to work on the meter (they all flashed on once every 4 or 5 seconds) and yet my IHD stopped working which had never happened before whilst all 4 lights were working !?
A couple of days ago the IHD came back on again but despite all 4 lights still displaying on the meter, my meter readings don't update on the OVO app.
How is this ?
I thought if the WAN (Wide Area Network) light was on, my electric meter could communicate my meter readings to OVO.
Also I can't understand why last time, my IHD lost the wifi signal in the first place with the HAN (Home Area Network) light being on ?
By the way I have a Chameleon IHD and regarding the wifi signal on the IHD, it is a strong signal (4 bars) as my IHD is only around 5 meters from the meter with only an internal wall (4" thick) which has no effect on the wifi signal.
The lowest it goes down to is 3 bars.
Any feedback would be much appreciated.
Mike
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