Are Economy 10 tariffs available yet?

Yes.

I take it you don’t have an RTS. OVO are concentrating on RTS customers in Scotland at the moment, because the RTS signal is being switched off permanently next summer. This means that others with non-RTS systems may have to wait a bit to get a new smart meter. The ones they’re fitting can be configured for all manner of complex tariffs, including Economy 10.
  

Hi @Dangerousdonald,

I can see our forum volunteer has already answered your question here. 

These links may also be useful:

https://www.ovoenergy.com/guides/energy-guides/economy-10

https://www.ovoenergy.com/help/article/electric-heating/economy-10

Can I go on an economy 10 tariff as a new customer??

I have a smets2 smart meter , Edf have withdrawn my E10 so I’m looking for a new supplier 

I have old style storage heaters , they are controlled by the ALCS 

any help  please 

Hi ​@Joanne10001 ,

You can indeed - but you’ll need to phone OVO for this. Please check out the contact details below:

That may not be straightforward. There are a number of factors to be taken into consideration:

• Where you live (the first part of your postcode is usually enough). Available tariffs vary with the DNO.
• The precise type of meter you have, e.g. Kaifa MA120 B, Aclara SGM 1416-B.
• Whether the meter is consistently connecting to the smart meter network. 
• How the meter is currently configured. We have seen cases where the supplier’s misguided attempts to configure a meter have left it unworkable. Is the tariff changing from peak to offpeak at the right times? Are the storage heaters starting to charge automatically at exactly the same times? What are the offpeak hours?

If the stars align in your favour, it may be possible for you to be accepted as an E10 customer, but you’d have to be very persuasive with the customer support staff ...

My meter is currently changing at the correct times for E10 and is communicating with EDF with no issues 

its only because they have removed E10 tariffs I need to change as E7 won’t give me a boost later in the day which I need to keep my home warmer in the winter 

i live in north east of the uk NE33

my meter is ES -12B EDMI STANDARD 420 

That's outdated 

Thanks … even E9 would work for me 

i will ring customer services today .. is the call centre UK based ??

EDF have recently moved their core customer service abroad , and is, sorry to say , the poor staff have not been trained well , hopefully this will improve for the staff and customers benefit