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Best answer by Emmanuelle_OVO

Updated on 19/12/25 by Chris_OVO

 

Great question! OVO does now offer Economy 10 plans for the Simpler Variable Tariff. 

If you have a ‘complex meter’ type and are trying to sign up online, you may be invited to call up instead. 

Find out more about these meter types in this helpful FAQ:
 

 

We don’t currently offer fixed rate contracts for Economy 10, If this changes in future we’ll let you know 🙂

98 replies

Rank 4
August 22, 2024

​​​Hey @johndebs

 

There’s no pressure from our end for you to upgrade so take your time and make the best decision for you. @Blastoise186 has made a good point that we still have a lot of customers that aren’t eligible and we may see appointments get busier the closer we get to the shut off date. 

 

You can contact us when you’re ready or if you have any questions give our dedicated Support Team a call. 

Well I have ‘bitten the bullet’ & booked an appointment for an E10 smart meter. Will be intensely interested to see how it all works out! Can you confirm that my existing Superdeal tariff that runs with 2 meters (one that gives 3 readings of day, night & stored heat (water) & the second meter that gives just one reading for stored heat (storage heaters)) will be able to be easily changed to E10? In other words 2 meters between them giving 4 readings transferred into one meter giving, I assume, 2 readings, peak & off-peak.

Blastoise186
Super User
Super User
August 22, 2024

Yup, OVO has got that in hand. The change of tariff would do away with the other registers anyway.

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Rank 4
August 22, 2024

Yup, OVO has got that in hand. The change of tariff would do away with the other registers anyway.

Sorry Blastoise but what do you mean by other registers? Will I be able to distinguish as I can now, what is being used as heating/water & what is being used by everything else?

Blastoise186
Super User
Super User
August 22, 2024

Yes, that’s possible. But the way you can do it will not be the same. With E10, ALL usage during Off-Peak will show on the same Off-Peak reading/register rather than being split off into different things.

If you set the meter to Half-Hourly Readings, the tools in MyOVO will let you see roughly what’s going on Heating and Hot Water under the usage data. You can request that either during the install or later via OVO Support.

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Chris_OVO
Community Manager
Community Manager
August 23, 2024

Hey @johndebs,

 

Thanks for sharing with us that you’ve decided to go for the upgrade! I’d love for you to come back and update the thread with your findings and thoughts on the process from booking to install. This may help others in a similar position! 

 

Keep us posted 🙂

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Rank 4
August 23, 2024

Still a little confused. I need to know that the storage heating & water comes on only during the 3 x E10 off-peak periods & is off for the remaining 14 hours. Really a completely  separate circuit from everything else, which should be on for the 10 hours off-peak & on for 14 hours peak. If that happens then surely I should be able to easily distinguish heat/water usage from everything else. My concern is because previously people have been charged for peak usage when it should have been at off-peak rates. (Thought they were on E10 when actually they were on E7). 

Newcomer
August 23, 2024

Following this with interest as I am currently on a 2 meter THTC set up and will need to make a decision soon too.

 

I can’t decide if I would manage with Economy 7 or would perhaps also be better with Economy 10 to give the storage heaters another boost during the day up here in chilly Scotland.

 

Also, would Economy 7 maybe be more conducive to being able to move to other suppliers as several still offer Economy 7 but I don’t think many offer Economy 10?  

 

Another query is, if I opted for Economy 7 and my meter was set up for this but decided later Economy 10 would be better, would it require an engineer to come out and alter the meter, or could it be done remotely?

Rank 4
August 23, 2024

Hey @johndebs,

 

Thanks for sharing with us that you’ve decided to go for the upgrade! I’d love for you to come back and update the thread with your findings and thoughts on the process from booking to install. This may help others in a similar position! 

 

Keep us posted 🙂

I certainly will Chris but please see my question posted a short time ago. I am worried about the whole thing!

Rank 4
August 23, 2024

Following this with interest as I am currently on a 2 meter THTC set up and will need to make a decision soon too.

 

I can’t decide if I would manage with Economy 7 or would perhaps also be better with Economy 10 to give the storage heaters another boost during the day up here in chilly Scotland.

 

Also, would Economy 7 maybe be more conducive to being able to move to other suppliers as several still offer Economy 7 but I don’t think many offer Economy 10?  

 

Another query is, if I opted for Economy 7 and my meter was set up for this but decided later Economy 10 would be better, would it require an engineer to come out and alter the meter, or could it be done remotely?

I dismissed E7 many years ago as I too need that storage heater boost even in Gloucestershire! I therefore went for SSE Superdeal & migrated to Ovo & it has always worked pretty well. We have a couple of wood burners too so that is a good addition. I am opting for E10 as that gives an extra option with an additional evening boost although will try & not use it too much due to cost. My concern is that the smart meter will not switch off the storage heaters/water at the end of the off-peak periods & will leave them on to run @ peak rates.

Past postings suggest people have suffered this, hence my concern. With Superdeal we have had to have 2 meters giving a total of 4 readings (day, night, water & heating). E10 needs to separate the heating/water with everything else as everything else goes cycles from peak to off-peak. Heating/water only required off-peak!

Waiting to be convinced or will cancel smart meter & review later.

 

Blastoise186
Super User
Super User
August 23, 2024

Thread trawl in progress. Please wait for updates while we catch up.

Thanks for understanding.

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