Hi, I have not had anyone round to check my smart meter readings for months and months. I’d like to check the meters match my bills? Is it possible to read them the old fashioned way to check?
How do I take a manual reading on my smart meter?
Best answer by PeterR1947
Updated on 10/07/24 by Abby_OVO
Smart meters are not read routinely, there is no need. We only expect them to be read around once every two years.
You can check the most recent readings that your Smart meters sent to us on the ‘Meter Readings’ page of your online account or OVO app (download for Android or iOS).
To check this against the reading shown on the meter itself follow the directions below to read your Smart meter manually -
For SMETS1 ‘Secure’ smart meters:
There’s a slight difference between the the S1 meters we installed. To take a dual (day/night) reading for Secure Liberty 110 S1 smart meters (which are designed to work best with storage heaters), press 9 on the meter’s keypad. If you’ve got a Secure Liberty 100 S1 smart meter, press 6 to confirm the Day and Night meter readings (pressing 9 will show the reading if you’re a single rate member with this meter).
For SMETS2 Aclara, Flonidan, Honeywell or Elster smart meters:
Aclara (Elec) / Flonidan (Gas) | Elster (Elec) / Honeywell (Gas) | |
Reading the meter |
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Worried that your smart meter has lost communication? You can help diagnose this by following the smart meter health check for your meter type below, then reaching out to the Support team:
SMETS1 Secure Smart Meter Health Check guide
The SMETS2 Smart Meter Health Check
OVO member but not got a smart meter yet? - Book today!
Interested but not yet an OVO member? - Check out our plans!
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