How do I take a manual reading on my smart meter?

Hello @PeterR1947 @Transparent 

Thanks for this information, the mystery of the titles now seems to make some sense. Pity I haven’t got solar though.

Do you know how I can read the different tariffs, that is daytime usage, nightime usage separately?

Thanks

TyGwyn

Hi 

Total newbie to meters of any kind let only clever ones !!

I am moving into a property and there are smart meters , the elctric one is flashing the gas isnt .. i dont know how to use it ..th eguy at scottish power said push the red n green buttons at the same time tried this then i tried the green and then read ..i get ..vend ..rejected..incomplete .i have signed up for monthly direct debit so help would be appreciated ..btw the first time it did say £4.60 credit , i havent used any electricity but today i tried again and there £1,79 ??? cheers 

Thanks for your reply , im  not at the flat at the moment but i will take a pic tomorrow 

Ok, try pressing 9 on each of the two meters. What happens when you do that?

Could you also confirm who your supplier is please? This may help us improve our advice

Ok, thanks. You can’t change your username yourself, but any forum moderator can do it for you on request. Simply PM them if you have a PM thread open at https://forum.ovoenergy.com/inbox/overview or shoot an email to forum@ovoenergy.com from your registered forum email address with the username you’d like to go for. All your stuff will be migrated as well so you won’t lose it.

For your electric, use https://www.energynetworks.org/customers/find-my-network-operator to find the DNO and then use the relevant DNO tool to look up the supplier. For gas, simply use https://findmysupplier.energy .