Updated on 07/02/25 by Abby_OVO
Accounts with meters that weren’t able to communicate with the DDC during the migration, will be contacted to have the meter replaced to ensure that it can communicate with us as it should be.
squiffell wrote:
Jeffus wrote:
That check isn't working, I'm afraid. Tried in different browsers.
Probably means your meter has yet to be migrated to the DCC
https://www.smartdcc.co.uk/
All meters should be migrated by the end of the year or they should be replaced next year.
Else i would have suggest trying one of the 3rd party apps
https://www.glowmarkt.com/
But i don't think that will work
Could you post a photo of your meter @Blastoise186 is great at identifying meters and may have a bit of info that is useful