How do I find out my OVO account number?

how can i find my ovo account number please?

Hi @Linda Rowlands ,

There’s a few places you can find that.

• If you have a recent bill handy, it’s on the first page
• You can find it in MyOVO on the home page once you’re logged in
• You can also find it in the OVO Energy app under Account

Still can’t find it? The Support Team can help!

Trying to get information about my 86 year old mothers account she is worried about getting a big bill she cannot remember account numbers e mail used if any was set up any help gratefull I am her son trying to set up many thanks 

Hi @Glenkingie120 ,

Please call 0330 303 5063 for this one. The Support Team can look it up for you with your mothers permission.

Hi thanks I tried that but cannot get through waiting over 30 minutes 

You’ll probably want to wait until tomorrow afternoon. It’ll be quieter then

Cheers

Hi  suggest phone OVO and be prepared to wait....then explain to a call handler...with as much info you have available. They may be  able to identify all details from the address of your mother, plus  some straight forward personal details...which will be at your finger tips. 

Hey @Glenkingie120,

Welcome to the OVO Online Community,

I can see other Forum members have given some helpful advice here, just wanted to step in to advise the following threads might be useful to you:

They advise what can or can’t be discussed if you are a named contact/not named/named as financially liable. It might also be worth getting your mother added to our Priority Services Register if she isn’t already. 

Hope this helps.