Why have I lost smart half hourly usage data on Daily usage section of online account?

Honestly not a big issue.

I notice the usage graph doesn't handle the times when the usage really is zero.

I get this message when on holiday and there is no gas usage. 

"Looks like we couldn’t find some of your usage data"

Perhaps some way of differentiating a zero vs no reading would be useful in the future 

Thanks for highlighting this one, @Jeffus.

Great point to make about the way the usage graphs handle absolutely no usage (sure this will be affecting others over the holiday season) so I’ve taken this one to the team to see if this what’s supposed to happen.

Keep your eyes peeled for any other improvements which can be made to these usage graphs - we always welcome feedback from our bug-hunter members! 

Again not a big thing.

Although the IHD uses negligible electricity, i can't help thinking a lot of them end up in a cupboard or dare i say worst still land fill.…

A freepost option to return unwanted IHDs might be something to consider. 

What I would really like is for the meter to feed an app on my phone rather than having an IHD at all. Having a separate IHD device does seem quite wasteful in terms of materials. 

Ironically enough, the ability to connect smartphones and tablets directly to Smart Meters and using apps to pull data directly from the meters was actually something that did end up on the ideas board for SMETS1 or SMETS2 (one of the two anyway!). But it was rejected due to security concerns and the preference to keep the networking functionality completely isolated and airgapped from the public internet - which would have been a bit tricky if smartphones were involved.

It’s worth keeping the IHD though, as a future householder might want to use it if you were to move out and someone else moved in. I can see what you mean about a freepost returns address though. I’ll see what Tim and Jess think of that one. :)

Thanks

Do you know anyone who has tried this to view real time usage on a smartphone by connecting to the IHD? 

https://help.bulb.co.uk/hc/en-us/articles/360034651651-Setting-up-SmartThings-Energy-Control-STEC-

Is it available via OVO?

Do you know of any other apps that can do this? 

I’ve not actually tried that yet! Gimme a sec and I’ll see if I can get it to work.

Ahh ok. Sorry @Jeffus , but I’m afraid OVO isn’t supported by Samsung SmartThings at this time, so that method probably won’t work. As far as I can tell, the CAD feature isn’t enabled on OVO’s config either.

But what I can definitely do however, is ask @Tim_OVO to pop this one in the suggestions box as a possible idea for OVO to consider. I can’t promise that it will happen, but I can definitely ask Tim if he’s able to consider it and pass it on if he likes the idea. I hope that’s OK with you.

Thanks. Be good to know what happened in the end. Looks like it did work for a time and OVO were supplying a gateway and API

https://community.smartthings.com/t/release-ovo-energy-connect-v2-2-5-smart-meter-ovo-customers/30198/146

Given Bulb have it working i assume perhaps wrongly it is at least technically possible.

Would be useful in terms of smart home tech. Shame it didn't evolve

Yeah, unfortunately OVO isn’t listed in the SmartThings app on Totodile (Samsung Galaxy A70 on Android 11 and One UI 3.1) and I’m definitely not running SmartThings in Classic mode, so this isn’t possible. It also seems as if that particular integration relied on a legacy Smart Gateway that OVO used to use with some of the early Chameleon IHDs a few years ago - this has since been deprecated and is no longer available.

There is an unofficial OVO Energy integration on Home Assistant which sort-of works, but it’s a bit limited and definitely not real-time. OVO doesn’t officially support it, but I’m told that the use of it is permitted and tolerated - especially after I figured out how to slow it down and make it play nice! But yeah, I can definitely ask for an official SmartThings integration to go in the ideas box.

This page talks about CAD and temperature sensors being available on new IHDs.

https://www.ovoenergy.com/help/in-home-display-troubleshooting

But my new IHD that has only recently been installed doesn't appear to have that and i have a model number that is different CA6020002. This isn't on the webpage so i don't know if its and old or new IHD6. Any ideas?