How do I take a meter reading on a British Gas Smart Meter to give them to OVO?

Updated on 12/06/24 by Emmanuelle_OVO:

Got a Landis and Gyr meter installed by British Gas? - We’ve got a guide to help you work out whether your meter is first (S1) or second generation (S2).

You can take a reading from these electricity meters by pressing the A button - this will scroll through the menu options when the screen shows “Rate 01 Act Imp” this screen will show your reading - press the A button again if you’ve got a dual rate meter, this will show your second reading.

On a Landis and Gyr gas meter press the red button - once the screen has woken up (it should say “Credit on”) press the red button again to show the gas meter reading.

If you have an SMETS1 meter this may not be instantly compatible, so you may have to provide manual meter readings in the meantime - you can submit these on the ‘Meter Readings’ page of your online account or OVO app (download for Android or iOS).

All SMETS1 meters are due to be remotely upgraded to SMETS2 functionality, you can find more about this (including the time frame for when this should be completed for your meter type) here.