Hi - I’ve just initiated my switch from SSE to Ovo 2-year fixed and I have a couple of questions as follows -
My SSE smart meter was installed several years ago so it remains to be seen whether it will work with the Ovo systems but, since Ovo and SSE are part of the same group of companies, I’m hoping it will be fine. If the meter is unable to communicate with Ovo, will it still be able to communicate with the in-home display unit? My meter is not very easy to access and so, if I have to give manual readings, it would be a lot easier to get them from the display unit rather than fighting my way through to the meter itself. If my existing smart meter is incompatible, how soon will I be able to get a replacement meter installed?
Here is a picture of my meter ...
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