Tutorial

How to view your usage data on your online account or OVO app

How to view your usage data on your online account or OVO app
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Updated on 22/09/21 by Jess_OVO

 

It’s important to know how much energy you’re using, and we’ve made it nice and clear to see exactly what you’re using and when by logging in to your online account or OVO app (download for Android or iOS).

 

Here’s a little guide to getting the most out of your usage information.

 

Step 1:

 

Click on the ‘Usage’ menu option:

 

Exact appearance may vary

 

 

You should see tabs at the top of the usage page, where you can choose to view usage graphs in Year, Month or Day view.

 

Year view

 

Here you’ll be greeted with a graph displaying how much has been used this year, separated in to months:

 

Exact appearance may vary

 

 

 

Month view

 

Similar to the yearly usage, this option shows you a graph with every day of the month, and how much you’ve used on each:

 

 

Exact appearance may vary

 

 

 

Day view

 

You can also view daily usage, which will show how much you’ve used each half-hour.

 

 

Exact appearance may vary

 

Comparing usage

 

In both the Year and Month view there’s the option to compare your current usage to what you used either the month or year before. To do this just click the arrow next to ‘No comparison’ for a drop-down menu. Once you’ve selected the time you’d like to compare this will be shown as lines over your current usage graph:

 

 

Exact appearance may vary

 

For the purposes of this tutorial, I’ve only shown the electricity side of things. It all functions exactly the same for the gas, which you can access by clicking the gas tab to the right.

 

There’s also OVO Greenlight, which gives you further insight into what you’re using, and tips on how to lower your usage. As this is a brand new feature, we created a separate article to explain it here.


We’ve also got another topic all about viewing your statements here.

 

Please be aware that the mobile phone images shown above are what you’d see when using your online account via your device’s internet browser but the same information is also accessible on the OVO app.

 


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