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Rank 1
September 29, 2017
Solved

Why is my overnight usage shown on my smart meter In Home Display (IHD) so high?

  • September 29, 2017
  • 87 replies
  • 110340 views

My smart meter was installed yesterday at 7.40 this morning my electric usage was 42p & gas usage was 28p. Even taking into account fridge/freezer, broadband, TV’s on standby overnight 42p electric seems high. The gas at 28p is a bigger mystery as no gas was used overnight (heating is off at the moment). Does some of the cost include a daily standing charge? Can anyone shed any light on this please?

Best answer by Tim_OVO

Updated on 24/04/26 by Chris_OVO

 

It’s worth factoring in your daily standing charges when checking the costs showing on your smart meter In Home Display (IHD) in the morning. These charges are usually added to your daily energy costs around midnight each day and will vary depending on the rates on your current plan.

 

The best place to check the standing charges which apply to your current plan is the ‘Plan’ page of your online account or OVO app (download for Android or iOS):
 

Exact appearance may vary

 

You can also view your smart meter usage data here too, by heading to the ‘Usage’ pages. Check out the guide below for more help with this:
 

 

 

Still worried that your overnight usage seems high with the standing charges excluded?  Bear in mind some appliances (like fridge/freezers and TVs on standby) use electricity overnight.

 

OVO member but not got a smart meter yet? - Book today!

 

Interested but not yet an OVO member? - Check out our plans!

87 replies

Jeffus
Rank 20
Rank 20
November 4, 2022

Hi @69etype

Like @Blastoise186 and @juliamc i don't work for ovo, we will all see if we can help spot anything that might help in your conversations with OVO. OK? 

 

1. Could you post your usage for a day when you think there is an issue? 

https://account.ovoenergy.com/usage?datePeriod=daily&unit=kwh

This is mine for example copy and pasted from the ovo website. 

 

Time period Usage
12:00am 0 kWh
12:30am 0 kWh
1:00am 0 kWh
1:30am 0 kWh
2:00am 0 kWh
2:30am 0 kWh
3:00am 0 kWh
3:30am 0 kWh
4:00am 0 kWh
4:30am 0 kWh
5:00am 5.53 kWh
5:30am 0.45 kWh
6:00am 0 kWh
6:30am 0 kWh
7:00am 0 kWh
7:30am 0 kWh
8:00am 0 kWh
8:30am 0 kWh
9:00am 0 kWh
9:30am 0 kWh
10:00am 0 kWh
10:30am 0 kWh
11:00am 0 kWh
11:30am 0 kWh

After midday

Time period Usage
12:00pm 0 kWh
12:30pm 0 kWh
1:00pm 0 kWh
1:30pm 0 kWh
2:00pm 0 kWh
2:30pm 0 kWh
3:00pm 0 kWh
3:30pm 0 kWh
4:00pm 0 kWh
4:30pm 0 kWh
5:00pm 0 kWh
5:30pm 0 kWh
6:00pm 0 kWh
6:30pm 0 kWh
7:00pm 0 kWh
7:30pm 0 kWh
8:00pm 0 kWh
8:30pm 0 kWh
9:00pm 0 kWh
9:30pm 0 kWh
10:00pm 0 kWh
10:30pm 0 kWh
11:00pm 0 kWh
11:30pm

0 kWh

Rank 2
December 11, 2022

Just curious…

Why when I got up this morning my electric smart meter reading already says 67 p when nothing electric was used overnight.. ? According to my ovo account standing charge is 48.25p a day? These days every bit counts.. 

nealmurphy
Newcomer
Newcomer
December 11, 2022

That seems about right @Amerififer 

Assuming you are on the variable tariff, once the standing charge is taken off you would have used about half a kWh.

It may be worth checking what the smart meter displays as being used 'Now' when you go to bed / wake up to see what your baseload is (always plugged in items such as fridge/freezer etc.) 100W an hour would still add up to over half a kWh overnight.

 

Rank 2
December 16, 2022

Why when i just got up does my smart meter show gas usage of over £7 overnight???? Heating was set to 12.5C. We did have a dusting of snow.. Is it actually possible for that much usage to keep it at 12.5??? 

Seems wildly high to me.. 

pmarsh42
Newcomer
Newcomer
December 16, 2022

Hi, I am having the same issue smart meter reads £2.39 (switch it off and on still reads £2.39).  Normally at this time 5am states £0.69.  Happened yesterday as well, was cold so assumed it was the system frost protection kicking in, but warmer tonight so now think it’s an OVO malfunction.   
 

Also, had no Daily Gas readings on the OVO app since 11th December - alerted OVO but no reply as yet ☹️

Rank 2
December 16, 2022

Have had same issues..  been a few days since gas reading has shown up. Gas meter rarely accurate… always seems to have trouble with daily readings.. Soooo frustrating.. I mean what is the point of having a smart meter if it doesn’t do the job?.. It has NO issues with the electric.. Let me know if you hear anything.. 

I’ve tried to contact them in the past.. very frustrating experience.. 

pmarsh42
Newcomer
Newcomer
December 16, 2022

Will do I have sent OVO an email and a Twitter 1:1 chat but no response  

Newcomer
December 23, 2022

This graph shown shows usage of using less energy during the hours of 6pm to 9pm having multiple lights on which all are incandescent lightbulbs, dryer constantly going as the washer machine was to, having my wells pump being used, 55” tv on with energy saver off listing to youtube music video through a 5.1 surround sound speakers with a 10” self powered sub. While my fridge, deep freezer, internet modem and router which are constantly running in the background 24/hrs a day. Then when all is dark being asleep I used two to four times more energy until my waking up and it drops as soon as i turn a light on. Cant seem to get a reasonable explanation. Either Duke is flat out rapping me while i sleep which now waking up i feel so dirty or paranormal activity is occurring which i should be responsible to pay what energy it uses since dukes dirty electric is  How theyre entering my home. 

 

juliamc
Rank 20
Rank 20
December 23, 2022

Are you in America ?

Blastoise186
Super User
Super User
December 23, 2022

Yup, I just checked. Duke Energy is a US company mostly serving North Carolina and the surrounding areas by the looks of things.

For forum moderation purposes, the post appears to be legitimate and I’ve been able to verify Duke Energy as being a legitimate US power company.

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