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Brent
Rank 1
March 31, 2022
Solved

Smets1 Pipit 500 IHD does not appear to show meter readings? Is this correct?

  • March 31, 2022
  • 1 reply
  • 2866 views

I have a smets1 Pipit 500 in house display unit which does not appear to show meter readings

Does it not have this facility? Later models appear to be able to show the meter readings.

Best answer by Jess_OVO

Updated on 01/12/25 by Ben_OVO

Hi @Brent 

 

Looks like @Blastoise186 has already confirmed that the meter readings aren’t available to view on your Pipit IHD. Your meter should be sending these readings automatically and you can check the latest readings we’ve received on the meter readings page of the OVO app (download for Android or iOS).

 

In case your smart meters reading schedule is set to monthly, or might be having communication difficulties you can also take a reading on the meter itself by pressing the ‘9’ button on the meter keypad.

 

Let us know if this did the trick!

If you have an older Pipit IHD, the user guide for it can be found here.

1 reply

Jess_OVO
OVO Staff
Jess_OVOSolved
OVO Staff
April 1, 2022

Updated on 01/12/25 by Ben_OVO

Hi @Brent 

 

Looks like @Blastoise186 has already confirmed that the meter readings aren’t available to view on your Pipit IHD. Your meter should be sending these readings automatically and you can check the latest readings we’ve received on the meter readings page of the OVO app (download for Android or iOS).

 

In case your smart meters reading schedule is set to monthly, or might be having communication difficulties you can also take a reading on the meter itself by pressing the ‘9’ button on the meter keypad.

 

Let us know if this did the trick!

If you have an older Pipit IHD, the user guide for it can be found here.

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